4/10 (不満)
Richard
家族旅行
2023 年 7 月 13 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
The property itself is beautiful and in a very peaceful location with almost no passing traffic. It was clean throughout and had most things that we needed, athough a washing machine would have been nice and there was room for one to be fitted. There were, however, several things that seriously let it down for us. We had to pay €10 per person for sheets, only to be provided with ones that didn't fit the beds that we used. Paying for sheets was as advertised, but where else does that?! Also, no towels were provided in the property and there was no soap, shampoo or shower gel anywhere in the house. Finally, whilst there were two WC's, they both had hardly any toilet roll so consequently we ran out. Again, not what I would expect in any rental property in this day and age. All of these points were communicated to the owners via the Expedia app, but they clearly do not monitor it and did not respond to either of our messages to them. Overall, a beautiful property very let down by these minor issues that could so easily have been fixed.