4/10 (不満)
Patrick
カップルで旅行
2025 年 9 月 26 日
気になった点 : 清潔度
The property failed to provide the king room we paid for, explaining that because we used Expedia to book, they were not obligated to resolve the matter. They felt that putting us in a room with two full-size beds (which they insisted were queen-size) was a satisfactory resolution. When we complained that the room had had dirt ON THE BEDSPREADS, the staff moved us to a room with a single full-size bed (which they again mistakenly called a queen.) When asked if we could expect a reduced room rate due to the smaller bed, they told me to “take it up with Expedia”.
Patrick
2025 年 9 月に 1 泊滞在
