Aloha Manami!Mahalo for being our guest and sharing your feedback. With an amazing location, would you share how be could've provide exceptional service? I hope you had an amazing time on Oahu!

Aloha Naomi!Mahalo for staying with us again! We are thrilled that we are your home in Waikiki and truly appreciate your continued support. Please let us know when you will be back!

Aloha Saki!Mahalo for staying with us and for your fantastic rating! I'm so happy to know we would be part of your vacation in paradise and we hope to welcome you back to our island home!

Aloha Kenichi!Mahalo for staying with us and sharing such a kind words about he staff and hotel. I trust you had a wonderful vacation and hope we have the chance to welcome you back in the future!

Aloha Shimpei!Mahalo for staying with us and sharing your experience. Although the hotel doesn't have coin operated laundry, we do offer affordable laundry services through Aloha Dry Cleaning. I hope you made many memories in Hawaii, and would love to welcome you back in the future!

Aloha Nagisa!Mahalo for staying with us and for the amazing rating! Hawaii is a magical place, and I trust you made many magical memories. I hope we have the chance to welcome you back to our island home in the future!

Aloha Hiroe! Mahalo for staying with us and sharing your feedback. I'm happy to hear that you enjoyed our central Waikiki location, and the staff was friendly. The musubi place next door is amazing! I'm sorry to learn that you had difficulty with your bill. If we can assist in any way, please let us know. Through Expedia, you should have prepaid only the room and tax directly to them. Though Expedia will list the total cost of the stay including all taxes and fees, the amenity fee is paid directly to the hotel and not with Expedia. Please do let us know if you were charged otherwise. I trust you had a great adventure in Hawaii and we hope to welcome you back in the future!

Aloha Naoko!Mahalo for staying with us and sharing your feedback. I understand your concern with the noise impact and appreciate your kind words about the staff! Please come see us again and we will find a great room location for you!

Aloha Akane!Mahalo for being our guest and sharing your experience. I'm thrilled to know your enjoyed our heart of Waikiki location and the team was engaging. I hope you had a wonderful time on Oahu, and would love the opportunity to welcome you back!

Aloha Midori!Mahalo for staying with us and sharing you experience! Congratulations on completing the Honolulu Marathon. I hope you will be joining us this December and if you do, we'd love to welcome you back and find you a room location where you can rest and relax before the run!

Aloha Weiya!Mahalo for being our guest and sharing your wonderful comments. From our heart of Waikiki location, to our vibrant design, our goal is provide comfy accommodations and engaging service. I'm sorry about the misunderstanding with your housekeeping service and amenities but am happy to know the team was able to resolve them. I trust you had a wonderful time in Hawaii and we hope to welcome you back again soon!

Aloha Maki!Mahalo for staying with us and sharing your rating! I trust you had a wonderful time on Oahu and made many great memories. We'd love to welcome you back to our island home!

Aloha Yoshihiro!Mahalo for being our guest and sharing you kind words about the hotel and friendly staff. I'm happy to hear you also enjoyed Heavenly Island Lifestyle and our complimentary morning coffee. I hope we have a chance to welcome you back to Shoreline Hotel Waikiki!

Aloha Manami!Mahalo for staying with us and sharing such a wonderful rating! I trust you had an amazing vacation in paradise. We would love to welcome you back to Hawaii in the future!

Aloha Madoka!Mahalo for staying with us and sharing your wonderful rating and comments about our friendly staff. We truly appreciate your patronage and look forward to welcoming you back to paradise in the future!

Aloha Kazumi!Mahalo for taking time to share your experience. Please accept my sincere apologies for the issues you encounter with your room location. I understand your concerns, and will work with the team to ensure we find solutions brought to our attention. I hope you were able to enjoy your time in Hawaii and explore our beautiful island.

Aloha!Mahalo for staying with us and sharing your thoughtful rating! I trust you had an amazing adventure on our island and hope we see you again soon!

Aloha Hidekazu!Mahalo for being our guest and sharing your rating! I hope you had a wonderful adventure on Oahu and made many great memories. Please come see us again soon!

Aloha Kaoru!Mahalo for staying with us and sharing your wonderful rating! I trust you made many amazing memories in Hawaii and we look forward to welcoming you back in the future!

Aloha Satoshi!Mahalo for staying with us while you participated in the Honolulu Marathon! Congratulations on such an amazing accomplishment. We appreciate you kind words about the hotel and hope to see you next year for the 2024 Marathon!

Aloha Chihiro!Mahalo for being our guest and sharing such and wonderful rating! I'm so thrilled we could be a part of your Hawaii adventure!

Aloha Kanako,Mahalo for your kind words! We're delighted to hear that you had a positive experience with our staff and enjoyed our great location. Your feedback is truly appreciated, and we look forward to welcoming you back for another wonderful stay.

Aloha K,Mahalo for choosing to stay with us and for taking the time to share your feedback. We're pleased to see that you had a positive experience overall. If there are specific areas where we can elevate your experience to increase our rating to 5 out of 5, please feel free to share your insights. We look forward to the opportunity of hosting you again in the future.

Aloha Hiroshi,Mahalo for taking the time to share your feedback. We appreciate your honest review and would love to learn more about your specific experience to better understand how we can improve. If you have any additional comments or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to enhance your experience on future visits.

Mahalo for staying with us. I'm sorry that your stay with us was less than stellar and do hope you found wonderful memories in paradise!

Mahalo for taking time to share your feedback. We will review our towels and bedding with the laundry company to ensure were are providing high quality items in our guest rooms. I hope you had a wonderful vacation in paradise.

Aloha Yodoi!Mahalo for being our guest! I hope you had a wonderful adventure in paradise.

Aloha Miyoko!Mahalo for staying with us and sharing your experience. I'm so sorry that a member of our team startled you. We did post a notice in the elevators to notify our guests of the project. I hope your time in paradise was full of many wonderful memories and hope we have the opportunity to welcome you back!

Aloha Yuka!Mahalo for staying with us and for your kind words about the staff! I hope you had a wonderful time in paradise.

Aloha Eiji!Mahalo for being our guest and sharing your rating. I trust you made many great memories on the island. We hope we have the chance to welcome you back soon!

Aloha Hideki!Mahalo for being our guest and recognizing the kind staff. I hope you had an amazing vacation in Hawaii, and we hope to welcome you back again soon.

Aloha Yoshio!Mahalo for staying with us and sharing such a fantastic rating. I hope you had an amazing vacation in paradise!

Aloha Chiaki!Mahalo nui for being our guest and taking the time to share your rating. We're glad to hear that you have a good stay with us. When Hawaii calls you again, we'd be happy to welcome you back to the Shoreline.

Aloha Kanae!Mahalo for staying with us and sharing your feedback. I'm happy to hear that our central location and friendly staff helped make your stay more enjoyable. As we are in the heart of Waikiki, the surrounding buildings and businesses do generate noise and I'm sorry it impacted your stay. I hope your time in Hawaii was enjoyable!

Aloha Junko!Mahalo for being our guest! I'm so happy you love our hotel. We love having you and look forward to welcoming you back!

Aloha Eiji!Mahalo nui for being our guest and taking the time to share your rating. When Hawaii calls you again, we'd be happy to welcome you back to the Shoreline.

Aloha Koji!Mahalo for staying with us. We are sorry that you felt the room close to the elevator was too noisy. While we know that this stay did not meet your expectations, we are hopeful that you will consider us for your next visit so we may have the opportunity to better your stay.

Aloha Tomonari!We appreciate your comments about our team and location. Your feedback is much appreciated. We hope to see you again. Mahalo!

Aloha Kazuaki!Mahalo for staying with us! I trust you had an amazing vacation in Hawaii. Please come see us again.

Aloha Naoki,Mahalo for being our guest. I'm sorry to hear that you were missing some items. As there was some language barrier, we communicated to you through Expedia. Upon investigation, we found that when housekeeping serviced your room, your guest was in the room the entire time and our housekeeper does not recall seeing a hairbrush, swim suit or sunscreen. I hope that upon returning home, you were able to find these items. If you need additional assistance, please feel free to contact the property.

Aloha Hidenari!Mahalo for staying with us. I'm happy you enjoyed our morning complimentary coffee. We will address your towel issues with our housekeeping team to ensure they are in great condition. I hope you had a wonderful time in Hawaii!

Aloha Koichi!Mahalo for staying with us a sharing such kind words about the hotel and staff. Our heart of Waikiki location is the perfect place to start and end your day, and our staff enjoys engaging with our guests and sharing our island. I trust your time in Hawaii was amazing and we look forward to welcoming you back in the future!

Aloha Eiji!Mahalo for staying with us and sharing your great rating! I hope we can welcome you back again soon!

Aloha rica!Mahalo for being our guest and sharing your experience. I'm glad to hear you found our location convenient and enjoyed the Shoreline vibe! Please come see us again on your next Hawaii adventure!

Aloha Erisa!Mahalo nui for taking time to share you amazing rating and experience! We truly appreciate you staying with us.I'm happy to hear that our location allow you convenient access to all of Waikiki and the tours and attractions on our island. Our vibrant and tropical inspired accommodations are a perfect place to start and end your day's adventure. When Hawaii calls again, I hope we can welcome you back to Shoreline Hotel Waikiki!

Aloha Katsunori,Mahalo for staying with us. I'm sorry to hear that your stay with us wasn't to your expectations. If you have a moment, I would appreciate you sharing why your time with us was less that great and look forward to hearing from you.

Aloha! Thank you for the amazing rating Mr. Yonezawa! I am happy to hear your enjoyed your time in Hawaii. Please come see us again soon!

Aloha Naomi!Mahalo for returning to Shoreline Hotel Waikiki! I'm happy to hear that you enjoyed our heart of Waikiki location and accommodations. We truly appreciate your patronage and cannot wait to welcome you back for many years to come.

Aloha Yukiko!Mahalo for being our guest and for the amazing rating! I'm glad you enjoyed the comfortable accommodations and were able to enjoy your time in paradise! We look forward to welcoming you back again.

Aloha Yuri,I'm sorry to hear that your stay with us was less than stellar. I would appreciate learning more about your experience.