ビーチ
利用可能日を確認

クイーンスタジオ付共用プール＆ホットタブ - ビーチから徒歩すぐ！の口コミ

クイーンスタジオ付共用プール＆ホットタブ - ビーチから徒歩すぐ！
Honolulu, HI

口コミ

8.0

とても良い

評価 10 - 15 件の口コミ中 10 件が非常に良い" "
評価 8 - 15 件の口コミ中 0 件が良い" "
評価 6 - 15 件の口コミ中 2 件が普通" "
評価 4 - 15 件の口コミ中 1 件が不満" "
評価 2 - 15 件の口コミ中 2 件が非常に不満" "

8.6/10

清潔度

10/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、施設のコンディションと設備
Had a great stay!
2023 年 8 月に 4 泊滞在

4/10 (不満)

Brian K.

良かった点 : 清潔度
eh. would not recommend.
First, the location is fantastic. And I guess the bed sheets are clean? But that's about all I can recommend. Parking is a nightmare, the description in the listing was more than a little misleading, I couldn't shower all week (the switch on the bath tap had been disabled/removed), the facility quality was mediocre, I could feel every spring in the mattress... But the biggest gripe has to be the feeds. DEAR GOD, THE FEES... I don't know how much of this is the lister, how much of it was the property manager, how much of it was vrbo itself... but I thought I'd be saving $300 for the week when I initially booked only to find out I was *WELL* over my budget when the fees were finally charged and added up. I'll be staying at a regular, full-service hotel next time.
2022 年 11 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 20 日)
Thank you for taking the time to review your stay with us, we hope that you had a great stay! We are so sorry to hear of any disappointment you have experienced while using our services. Please know that we aim to be transparent with all pricing on our homes and our dynamic pricing structure and we apologize for any strife this caused you. We look forward to hosting you for a great stay in the future.

2/10 (非常に不満)

Michael D.

Wrong Address
The listing address does not match the property address. The addresses are 2.1 miles apart. Contacted management before checkin and agent was useless and not able to look up my booking. I am not sure they knew where Hawaii was located. Checkin issues feedback got no response. Chatbot agent deflected all problems and blamed listing error on VRBO. They were unwilling to do anything. We asked for refund of parking fees for a car we didn't want or expect to need. They did not respond to request. Property is worn out and not especially clean. Room safe does not work. Room is adequate if you only need a place to sleep near west end of Waikiki. If you need a place in Kaka'ako then this is not a good choice.
2020 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
We are so sorry to see your stay was not more enjoyable due to some miscommunication. We will follow-up on your reservation to do our best to prevent something like this from occurring in the future. Thank you for staying with us!

10/10 (非常に良い)

sean d.、Seattle Washington...USA

良かった点 : 清潔度
Wish I could live here
Marla was very helpful. Will stay here again.
2019 年 10 月に 2 泊滞在

2/10 (非常に不満)

Cassie H.

Wrong address in VRBO, worn down furnishings, no dead bolt on door, microwave inaccessible, etc
Extreme and deceptive inconvenience to be provided the wrong address. This property is worn down and unsuitable. No top sheet on bed, no closet space, no soap, microwave requires an access code, etc.
2019 年 1 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
We are very sorry to read this review, especially since we have verified the provided address is correct and that our housekeeping team provided sheets and soap as is expected of them. We are unsure of what the situation with the microwave could have been since we do not require a code to use it. We do with you had called about these items so we could have assisted you and hope you'll give us another chance to impress you in the future.