Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when our guests take the time to share their experience as it helps us to improve our service offerings.
We are deeply disappointed that in this instance we did not fully meet your expectations. I hope that we will have the opportunity to welcome you back soon sometime in the future.
8/10 (良い)
宿泊されたお客様
2019 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
広い、ロケーションは自分なりに良かった、換気が強く湿気が気にならない
宿泊されたお客様
2019 年 8 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2019 年 9 月 1 日)
Many thanks for taking the time to share your experience at our Apartment with the community!
Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.
When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!
Thank you very much for choosing Kapok in Hong Kong and sharing your experience with us. I am sorry that the hotel is indeed a building with more than 38 years of history. Your review and improvement of our service quality opinions, we sincerely hope to serve you again to let you regain confidence in kapok. Thank you for your encouragement and praise, and it is our great honour to serve you. I wish you a happy day!
My sincere apologies that your stay with us did not meet your expectations. Please rest assured that your feedback will be put to good use and that I will personally ensure we take the learning from your valuable feedback. We hope to have you back at Kapok Apartment in future to demonstrate the improvements we will have made.
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2019 年 3 月 29 日)
Thanks for staying with us. We appreciate your feedback!
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 18 日
宿泊されたお客様
2019 年 3 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2019 年 4 月 4 日)
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
10/10 (非常に良い)
HIROKO、東京
2019 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
夜景とプールを見ながら!
部屋は広く陽当たりの良い快適な滞在でした。
HIROKO
2019 年 2 月に 7 泊滞在
Front Deskからの返信 (投稿日 : 2019 年 3 月 29 日)
Thanks for staying with us. We appreciate your feedback!
My sincere apologies that your stay with us did not meet your expectations. Please rest assured that your feedback will be put to good use and that I will personally ensure we take the learning from your valuable feedback. We hope to have you back at Kapok Apartment in future to demonstrate the improvements we will have made.
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
8/10 (良い)
宿泊されたお客様
2018 年 11 月 17 日
宿泊されたお客様
2018 年 11 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2018 年 11 月 18 日)
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
8/10 (良い)
Hi、TOKYO
2018 年 8 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Easy go to city and Comfortable room
Hi
2018 年 7 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2018 年 8 月 5 日)
Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok. We are glad to see you were satisfied in your stay. We hope to see you again in the near future.
Thank you for your valuable comments, we will follow up on the corresponding situation, to be placed again for your service, to regain the confidence of the hotel!
Many thanks for taking the time to share your experience at our Apartment!
Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.
When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!
感謝你的寶貴意見,我們會就相應情況作出跟進,寄待再次為你服務,重拾對本酒店的信心!
Thank you for your valuable comments, we will follow up on the corresponding situation, to be placed again for your service, to regain the confidence of the hotel!
Many thanks for taking the time to share your experience at our Apartment with the community!
Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.
When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
Hello, thank you very much for using your valuable time to share your experience with us. Hotel location can not make you satisfied and the situation of the bathroom we will follow up. It is very pleased that the hotel surrounding facilities have received your approval. Since its opening, the hotel has been dedicated to every guest of Hong Kong Kapok guests to enjoy a comfortable and thoughtful stay experience, to ensure that you stay on the road at all times the energy we sincerely hope to serve you again, so you regain the wood Cotton confidence.
こんにちは、貴重な時間を使って私たちとあなたの経験を共有してくれてありがとう。 ホテルの所在地はあなたを満足させることはできませんし、私たちがフォローアップするバスルームの状況。 ホテル周辺の施設があなたの承認を得ていることは非常に喜ばしいことです。 開業以来、当ホテルは香港のKapokゲストの皆様に快適で思いやりのある滞在体験をお届けするために全力を尽くしており、いつでも道に迷っておられることを心から願っております。 コットンの信頼。
こんにちは、私達とのあなたの滞在の経験を共有するために貴重な時間を使っありがとうございました。ホテルの立地やサービスを高く評価しても、ありがとうございました。ホテルはあなたの承認を得るために非常に満足してと周総統施設などを旅行するのに便利です。開口部はすべての香港カポック賓客を訪れるための快適な客室と思慮深い体験を提供することを約束されているので、あなたは、道路上のエネルギーの多くを維持していることを確認してください。私たちは、安全で快適なゲストを確保するための施設を改善しようとしています。私は、このホテルのスタッフは、あなたが再びこの中でご滞在中の悪い感じを持っているあなたは、事前に謝罪送信することを可能にすることを後悔しています。我々は常にすべてのユーザーに注意を払う、そしてゲストに最高のサービスをお約束します。あなたの共有のためのおかげで、我々はそれを確認し、あなたの意見は、当社のサービスの質を向上させるために行います、私たちは心から再びあなたはあなたのためのカポックの信頼を取り戻すことができるように願っています。
Hello, thank you very much for using your valuable time to share your experience with us. Thank you for your appreciation of the location and service of the hotel. We are delighted that the hotel is well connected with its surroundings and the surrounding facilities. Since its opening, the hotel has been dedicated to providing a comfortable and thoughtful stay for every distinguished guest of Hong Kong Kapok, ensuring that you have plenty of energy while you are on the road. We are trying to improve the facilities to ensure that guests stay safe and comfortable. I regret that the hotel staff during your stay so that you have a bad feeling, then I would like to extend your apology to you. We always attach importance to every guest, and is committed to the best service to the guests. Thank you for your valuable sharing, we will review your views on the quality of our services and improve our sincere hope to serve you again to let you regain confidence in kapok.
您好, 非常謝謝您利用寶貴的時間與我們分享您的住宿經驗。亦谢谢你对酒店位置及服务的赞赏。很高兴酒店交通出行便捷以及週邊設施等均获得了您的认可。酒店自开业以来一直致力于为每位莅临香港木棉花的尊贵宾客奉上舒适周到的住宿体验,确保您在旅途中时刻保持充沛的精力。我们正竭力改善设施, 确保客人入住安全舒适。我很遺憾本酒店員工在你入住期間中讓您有了不好的感覺,再此謹向您致上萬分歉意。我們一向重視每一位客人,並致力給客人最佳的服務。感謝您的寶貴分享,我們將會就您對於我們服務質素的意見作出檢討與改善,我們誠意希望能再次為您服務讓您重拾對木棉花的信心。
Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok. We apologize for the inconvenience that the hotel is doing to enhance the quality of the elevator during your stay.We hope to have you back at Kapok Apartment in future to demonstrate the improvements we will have made.
Thank you for sharing your experience with us. We are glad you have an unforgettable and enjoyable experience and thank you for your satisfaction with the equipment. We look forward to welcoming you to Hong Kong Kapok in the near future again.
Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok.
Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.
Thank you once again and hope to see you again in the near future.
Dear やま ,
Many thanks for taking the time to share your experience at our Apartment with the Expedia community!
Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.
When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!
Dear Jackie,
Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok.
We truly sorry for what happened to you for the noise and we apologize for any inconvenience caused.
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!
Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.
Dear sir,
Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when our guests take the time to share their experience as it helps us to improve our service offerings.
We are deeply disappointed that in this instance we did not fully meet your expectations. I hope that we will have the opportunity to welcome you back soon sometime in the future.
Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when our guests take the time to share their experience as it helps us to improve our service offerings. We are deeply disappointed that in this instance we did not fully meet your expectations. I hope that we will have the opportunity to welcome you back soon sometime in the future.
Many thanks for taking the time to share your experience at our Apartment! Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them. We look forward to your return!
Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when you take the time to share your experience. I hope that we will have the opportunity to welcome you back soon sometime in the future.
Very convenient place, good for convention. Old building but interior was new. There was a supermarket in the same building.
宿泊されたお客様
8/10 (良い)
Natsuki、Japan
2015 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This will be always my place in HK
This was second time visiting to the Kapok. For anyone who attends to the convention, this must be the best place to stay. Clean, convenient, and very comfy. Definitely sure to pick this place for next time!
Excellent hotel clean spacious rooms lovely staff nice location how previous guests can complain about lift size and hallway is beyond me we couldn’t fault it well done hotel Kapok lovely hotel
Carl m
2021 年 10 月に 2 泊滞在
Apartment Kapok Teamからの返信 (投稿日 : 2021 年 11 月 2 日)
Thank you for such wonderful comments. We are so glad having offered you a great experience here, and we are truly grateful hearing your encouraging words. Thanks a lot for the support and we promise your next stay would be as memorable as this one.
Best Regards,
Apartment Kapok Team
Thank you for such wonderful comments. We are so glad to have offered you a great experience here, and we are truly grateful to hear your encouraging words. Thanks a lot for the support and we promise your next stay would be as memorable as this one.
Best Regards,
Apartment Kapok Team