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ホリデイ イン ロング アイランド イスリップ エアポート イースト IHG ホテルの口コミ

3 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 439 件の口コミ中 316 件が非常に良い" "
評価 8 - 439 件の口コミ中 73 件が良い" "
評価 6 - 439 件の口コミ中 24 件が普通" "
評価 4 - 439 件の口コミ中 9 件が不満" "
評価 2 - 439 件の口コミ中 17 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

REXANN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
New property, nice and comfy!
2024 年 5 月に 1 泊滞在
Guest Service Associate. Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Rexann,Your enthusiastic review confirms your visit was nothing short of perfection. Your kind words about your stayat Holiday Inn Long Island Islip Airport East, have left us all humbled and we would like to personally thank you for your acknowledgment. We are always delighted when someone is thrilled with the details that went into providing the perfect stay. Our staff is always ready to welcome you. We like to spoil our loyal guests and we look forward to delivering unparalleled service to you in the future.Kind regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Martha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff where excellent, rooms where great and the restaurant next to the hotel has great food and entertainment.
2024 年 5 月に 3 泊滞在
Guest Service Associate. Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Martha,Thank you for this fabulous review! I am grateful to you for sharing your experience. Our attentive Holiday Inn Long Island team strives to grant all of our guests’ wishes, and it warms us to know that their doting hospitality is always cherished. It is lovely to hear that you enjoyed your spacious and beautiful room and the great ambiance that surrounds our hotel. Your visits will always be anticipated and we do hope that we will have the pleasure of being able to welcome you back in the very near future.Kind regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Sherry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and easy to check in
2024 年 5 月に 1 泊滞在
Guest Service Associate. Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Sherry,Thank you for choosing Holiday Inn Long Island Islip Airport East!Our guest experience is top priority and every team member is focused on overall satisfaction. This commitment extends from guest arrival through check-in and our in-room team. And, we at thrilled that your comments reflect our commitment.Please let us know of any planned return and again, thank you!Regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Franklin

2024 年 5 月に 1 泊滞在
Guest Service Associate. Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Franklin,I am thrilled that you were thoroughly impressed with the personalized service of our Holiday Inn Long Island staff, and that they assisted with all the little details necessary for a perfect stay. Your rating reassures me that our efforts in offering wonderful amenities, beautifully maintained guest rooms, and great service did not go unnoticed. I appreciate your kind rating and highly anticipate your next stay.Regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Shiann

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe area, nice staff, super nice and clean rooms. Visited here alone for work & felt comfortable and safe which is super important to me. I’ll def stay again if I’m back in the area.
Guest Service Associate, Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Shiann,In reading your review it sounds as if your visit included many delightful experiences at our Holiday Inn Long Island Islip Airport East. We hope that during your business trip, you had some time to go sightseeing in Long Island, and if not, that provides something new to explore the next time you join us. We appreciate your thoughtful comments and we invite you to visit again when your travels next bring you back to Long Island. Until then.All the best,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

George

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2024 年 5 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi George,Receiving the rating of your stay with us was a treat! We do our best to differentiate ourselves with our stunning atmosphere, unbeatable hospitality, and wonderful neighborhood. It appears all three of those qualities added to your overall impression of us which is very validating. Our team will surely be pleased and we look forward to seeing you again.Kind regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Ivone

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was nice, quiet, clean, the room was perfect, bathroom/stand in shower was nice extremely clean, food options were about 5 mins away, the man was friendly when I checked in, overall I'd stay here again.
2024 年 4 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Ivone, Thank you for your review. I am thrilled our Holiday Inn Long Island team made such a positive impression during your stay with us. The guest experience is the most important aspect of a hotel stay and that can't be achieved without a passionate team! Thank you so much for your kind words. We can't wait to welcome you back!Regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Lisa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just wish there was a pool
2024 年 5 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 5 月 11 日)
We are humbled by your magnificent rating! Your perfect 5-star feedback is a clear reflection of our commitment to provide only the best services to our guests. We are thrilled to know that we've succeeded in making your stay exceptional. With anticipation, we look forward to your next visit, eager to ensure that it will be even more memorable and delightful.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great!
2024 年 5 月に 3 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 5 月 11 日)
We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
These last 2 times I’ve stayed at this property is always nice. The problem I have is the side door exiting the property which is closest to my room is never locked or secured by a room key entry. It’s been broken and anyone can enter or exit. It’s not safe at all. I always have to keep a look out behind me when entering through that way when it’s late because there’s never any available parking in front.
2024 年 4 月に 5 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 5 月 2 日)
We appreciate your feedback regarding your recent stay with us. Our goal is to offer a comfortable, convenient, and personalized experience for every guest, and your rating aids us in our ongoing quest to enhance our services. We trust the rest of your stay was pleasant, and we're thankful for selecting our property for your accommodation. We hope you'll contemplate returning in the future, as we'd love the opportunity to highlight just how exceptional our property can be.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Janet

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cris in the front desk was so helpful.
2024 年 4 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/からの返信 (投稿日 : 2024 年 4 月 30 日)
From the bottom of our hearts, thank you for taking a moment to leave such a remarkable rating! We're overjoyed to hear about your exceptional stay and the positive engagements you had with our team. Our mission is to offer superior service, and it's wonderful to know our staff has contributed significantly to your experience. We appreciate your recognition of their hard work and look forward to welcoming you back for another outstanding visit.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

8/10 (良い)

Jean Evens

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay
2024 年 4 月に 3 泊滞在
Pam H., Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Wow, we're truly grateful for your great rating! It's incredibly rewarding to learn that our service and product exceeded your expectations. Your feedback will serve as motivation for our team to continue delivering excellence. We eagerly await the opportunity to welcome you back for another exceptional stay, where we will strive to make your experience even more memorable than the last!Regards, Pam H., Front Desk Manager

8/10 (良い)

Marshia、Medford

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 30 日)
Your review is valued, and we're thankful for your positive comments. We're pleased that you had an overall good stay at our hotel and that you found our property appealing. Our team aims to provide a pleasant experience for our guests, and your feedback reaffirms our efforts. We'll pass on your kind words to those who contributed to your positive impression. Thank you for sharing your review, and it was our pleasure to have you as our guest.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Joe

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well run facility
2024 年 4 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 28 日)
We're grateful for your positive rating! It's wonderful to hear that you had a memorable stay with us, especially considering our fantastic location. We strive to offer not only excellent service but also a convenient and desirable setting for our guests. Thank you once again, and we can't wait to welcome you back to enjoy our prime location on your next visit.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Janell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 28 日)
We truly appreciate your wonderful rating! It's fantastic to hear that your stay with us was memorable. Providing top-notch service is our priority, and we're thrilled that you experienced it firsthand. Thank you once more, and we can't wait to have you back with us soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Janell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Local
2024 年 4 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 23 日)
We genuinely appreciate your review. It's reassuring to know that you had a good stay at our hotel and that our property met your expectations. Our team is dedicated to ensuring a pleasant experience for our guests, and we're grateful for your feedback. We'll ensure your comments are shared with our staff who contributed to your positive stay. Thank you for sharing your review, and it was a pleasure having you as our guest.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Cindy

2024 年 4 月に 1 泊滞在
Guest Service Associate. Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Cindy,It’s our goal for every guest to enjoy an experience similar to your own and we thank you for sharing your rating of your stay with us. Our team is truly what sets us apart and we’re elated that their warmth and hospitality made such an impression on you. We will look forward to welcoming you again in the weeks and months ahead!Warm regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Iesha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Been here several times and it is pleasant every time. Nice location right off the highway and need plenty shopping areas and food locations.
2024 年 4 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 21 日)
Your outstanding rating warms our hearts! We're thrilled to hear that our service and product quality left such a positive impression on you. Our team will be overjoyed to receive your fantastic feedback. Your commendation will be shared with them, serving as motivation for their continued dedication. We eagerly anticipate the opportunity to welcome you back soon for another exceptional stay!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Rebeka、Washington

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 21 日)
We truly appreciate your wonderful rating! It's fantastic to hear that your stay with us was memorable. Providing top-notch service is our priority, and we're thrilled that you experienced it firsthand. Thank you once more, and we can't wait to have you back with us soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Douglas、Philadelphia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel right in the middle of Long Island. Not far fron Patchogue Main Street. Cool bar with great happy hour drink and food deals attached to the hotel.
2024 年 4 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your splendid rating of our property. We're overjoyed to hear you value the high-quality service and products we strive to deliver. Our team works diligently in ensuring our guests receive the most attentive and high-standard service - I'm thrilled they succeeded in meeting your needs. Your fantastic rating will be shared with them with much delight. Your high opinion of us is greatly appreciated, and once again, your fabulous review brightens our day. We can't wait for the chance to welcome you back home soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Iesha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Laundry on site nice property
2024 年 4 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 14 日)
We greatly appreciate your extraordinary rating of our property. It's heartening to know that you appreciate the quality of both the service and the product we offer. Our team is devoted to taking utmost care of our guests, providing the highest level of service - it's wonderful to hear they fulfilled this duty with you. Your brilliant rating will be a pleasure to share with them. We're honored by the high regard you have for us and once again, we're touched by your wonderful review. We're eagerly looking forward to welcoming you home again soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Sha

2024 年 3 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 21 日)
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

8/10 (良い)

Lori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bed is too soft. My lower back hurts from sleeping on the bed. Other than that, my stay was good. Very clean hotel. I stayed 2 nights.
2024 年 3 月に 2 泊滞在
Guest Svc Assoc, Holiday Inn Long Island/Islip Arpからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Lori,Thank you for choosing our Holiday Inn Long Island Islip Airport East. We are delighted that our caring hospitality truly stood out. We understand the importance of a great night’s sleep and have selected the highest quality mattresses and amenities for our rooms to ensure ultimate relaxation but we are sensitive to the fact that personal preferences vary when dealing with the firmness of a mattress. We are grateful for your feedback that helps us improve our services.Thank you for staying with us and we hope to welcome you back soon.Regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Hopeton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 3 月 30 日)
We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Frankie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 3 月 30 日)
Your feedback means the world to us! Creating memorable experiences for our guests is at the heart of what we do, and I couldn't be happier to know that we achieved that during your stay. I'll make sure to pass along your generous compliments to the dedicated individuals who contributed to making your time with us special. We're grateful for your review and thrilled to have had you as a valued guest.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

8/10 (良い)

Rambom

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
2024 年 3 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 3 月 30 日)
We greatly appreciate your feedback! Our goal is to ensure every guest has an exceptional stay, and I'm delighted to hear that we succeeded in making your experience a wonderful one. Your kind words will be shared with our team, who played a vital role in crafting this positive and lasting memory. Thank you for taking the time to share your review, and it was truly a pleasure having you as our guest.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

2/10 (非常に不満)

Bryan

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
They charged me more for what I had originally signed up for. I did added a bottle of water and coffee to my room but the bill came $40 extra
2024 年 3 月に 1 泊滞在
Kass (Guest Services) からの返信 (投稿日 : 2024 年 3 月 25 日)
Hello Bryan, we're so sorry to see that you did not enjoy your recent stay with us. I took a look at your reservation, and you were only charged 121.79. This included room, tax and two market charges of 3.26. The other 43.48 is released from your card within 5-7 business days. At check-in we do authorize an additional 50.00 for incidentals and any market charges are taken from it. I hope this helps you better understand your charges and authorizations on your card. We hope to have you stay with us again in the near future and if you have any questions, please contact us directly! Thank you again!

10/10 (非常に良い)

marty

2024 年 3 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 4 月 14 日)
We sincerely appreciate your rating. It's truly exhilarating to learn that our team left such a positive impact on your stay. Our commitment to providing exceptional guest experiences is at the core of our hotel, and your feedback reaffirms that we're on the right track. Thank you for your generous words. We eagerly look forward to your next visit!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Ben

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience overall.
2024 年 3 月に 1 泊滞在
Guest Service Associate. Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Ben,Thank you for sharing your outstanding experience at Holiday Inn Long Island Islip Airport East. Your 5-star rating is confirmation that your stay was absolutely extraordinary, from the one-of-a-kind service provided by our colleagues to the wide array of amenities offered on and near our property. Your rating will certainly be passed along to our team so that they receive the proper recognition for their hard work. It would be a pleasure to welcome you back for a return trip in the near future.Best,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Justine

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In a quiet area but everything is easily accessible by vehicle.
2024 年 3 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 3 月 7 日)
We are delighted to receive your kind ratings following your recent stay with us and to hear that you had such a comfortable and enjoyable experience. I am so pleased that you enjoyed your room, and the stunning surroundings of our property. We pride ourselves in delivering an exceptional level of service, to truly take care of the every need of our guests, and it is always so pleasing to have confirmation that we got this correct. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Stavros

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for your fantastic rating! It brings us great joy to learn that you appreciated everything about our hotel. We uphold high standards when it comes to the cleanliness of our property and the excellence of our service. Your feedback is a clear indication that we are on track in our quest to create unforgettable guest experiences. We're already excited for your return visit in the near future.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

8/10 (良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good!
2024 年 2 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 2 月 29 日)
How thrilling it was to see your rating of your stay at our hotel! I am happy it was practically perfect in every way! I am especially pleased to know you had such wonderful experiences with our hotel staff. We rely on them to help create the best experience possible, and we are elated about the positive impact this had on your visit. We will certainly recognize all the team members who contributed to give you a seamless experience. Thank you again, and we look forward to welcoming you back on your next visit.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Claudia

2024 年 2 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you immensely for your top-notch rating of our property. We are thrilled to know that you value the quality of service and products we provide so highly. Our team takes utmost pride in ensuring our guests are well cared for, delivering unparalleled and attentive service - I'm overjoyed to hear they took good care of you. I'll happily share your remarkable rating with them. We're elated that you hold us in such esteemed regard and once again, we treasure your exceptional review. We are eager to have you back home soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Evamarie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great
2024 年 2 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 2 月 29 日)
Your wonderful rating of our property is highly appreciated. We're delighted to know that you have such a high opinion of our services and offerings. Our team is committed to ensuring our guests receive the finest care and the most attentive service - I'm glad they lived up to this during your stay. I look forward to sharing your outstanding rating with them. Your high regard for us is cherished, and once more, your excellent review fills us with joy. We are keenly awaiting the opportunity to welcome you back home soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

6/10 (普通)

Kevin

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Guest Service Associate. Holiday Inn Long Islandからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Kevin,Thank you for your review. It seems from your rating that you did experience some challenges during your visit. We would love the opportunity to host you again and invite you to enjoy our wonderful amenities – enjoying a delicious meal or lounging in our airy or spacious guest rooms. Please come visit again with us at Holiday Inn Long Island – we’re sure to impress you with a perfect stay. Kind regards,Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Nowel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 1 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 28 日)
What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 27 日)
We're truly grateful for your wonderful rating! It's delightful to hear that you thoroughly enjoyed all aspects of our hotel. We take immense pride in maintaining superior cleanliness levels and providing top-notch customer service. Your comments underscore our commitment to offering extraordinary guest experiences, and we're thrilled to know we hit the mark. We can't wait to welcome you back again soon.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Chih-hsun

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GOOD
GOOD
2024 年 1 月に 5 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 27 日)
We greatly appreciate your feedback! Our goal is to ensure every guest has an exceptional stay, and I'm delighted to hear that we succeeded in making your experience a wonderful one. Your kind words will be shared with our team, who played a vital role in crafting this positive and lasting memory. Thank you for taking the time to share your review, and it was truly a pleasure having you as our guest.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Anthony

2024 年 1 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 2 月 8 日)
Your wonderful rating of our property is highly appreciated. We're delighted to know that you have such a high opinion of our services and offerings. Our team is committed to ensuring our guests receive the finest care and the most attentive service - I'm glad they lived up to this during your stay. I look forward to sharing your outstanding rating with them. Your high regard for us is cherished, and once more, your excellent review fills us with joy. We are keenly awaiting the opportunity to welcome you back home soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Nicole Brielle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean. Rooms don’t have a safe though
2024 年 1 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was clean and the bed was comfortable. The Sonoma Grill had great tasting breakfast. I didn't try lunch or dinner, so I can't comment on that.
2024 年 1 月に 4 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 16 日)
I am thrilled to hear how amazing your experience was and delighted to read your great feedback about our property and services. I imagine that you benefited from all the amenities and our coveted location. It appears that you enjoyed the service provided by of our meticulous staff who delights in ensuring that the guest experience is always impeccable. We are very fortunate to have an exceptional team that is committed to providing a seamless experience to each of our guests, so we look forward to sharing your compliments with them. We look forward to welcoming you back again soon!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

8/10 (良い)

Saad

良かった点 : 施設のコンディションと設備
good
2024 年 1 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

8/10 (良い)

Azizul

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is just fine. I would say it is a little expensive. Parking is free and breakfast is available but not free. This hotel is clean; I would rate the hotel’s cleanness 4.2 out of 5. The washroom does have good quality soap and shampoo.
2024 年 1 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 12 日)
What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

darnell

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very Nice
2024 年 1 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 12 日)
It is truly delightful to learn that you enjoyed every aspect of your stay with us! We are thrilled to hear that our hotel staff, dining options, and accommodations provided you with wonderful experiences, as we always strive to deliver the highest level of guest service. We are pleased that you were able to take advantage of our amenities and thoughtful offerings, which are designed to ensure a seamless and delightful visit. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience with us. Thank you for your kind rating, and we look forward to welcoming you back again in the future!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

8/10 (良い)

Susie

Na
2023 年 12 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2024 年 1 月 7 日)
Your review is important to us, and we thank you for taking the time to share your thoughts. We're pleased to hear that you had an overall positive stay at our hotel and that you found our property to your liking. Ensuring our guests have a pleasant experience is our priority, and your feedback is appreciated. We will pass on your comments to our dedicated team who helped create a positive impression. It was our pleasure to accommodate you.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Ramona francisca

2023 年 12 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2023 年 12 月 31 日)
We are delighted to receive your kind ratings following your recent stay with us and to hear that you had such a comfortable and enjoyable experience. I am so pleased that you enjoyed your room, and the stunning surroundings of our property. We pride ourselves in delivering an exceptional level of service, to truly take care of the every need of our guests, and it is always so pleasing to have confirmation that we got this correct. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for your rating. I am thrilled our team made such a positive impression during your stay with us. The guest experience is the most important aspect of a hotel stay and that can't be achieved without a passionate team! Thank you so much for your kind words. We can't wait to welcome you back!Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Marisol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for your fantastic rating! It brings us great joy to learn that you appreciated everything about our hotel. We uphold high standards when it comes to the cleanliness of our property and the excellence of our service. Your feedback is a clear indication that we are on track in our quest to create unforgettable guest experiences. We're already excited for your return visit in the near future.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East

10/10 (非常に良い)

Jessica

出張
良かった点 : 設備とサービス
2023 年 12 月に 2 泊滞在
Guest Service Associate, Holiday Inn Long Island/Iからの返信 (投稿日 : 2023 年 12 月 21 日)
We are glad to know that you had an amazing stay with us and your thoughtful words are truly inspirational. It was beyond gratifying to learn that everything from our beautiful location to our impeccable hospitality was so thoroughly enjoyed. Extraordinary experiences should begin from the moment you arrive to the moment you depart and we are happy to hear you encountered this. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Guest Service Associate, Holiday Inn Long Island/ISLIP Airport East