We had to leave b/c within 24 hours of arriving RAW SEWAGE backed up into the house through the bathroom, shower and toilets. The sight and smell were horrendous. The owner was negligent in addressing the issue and getting an emergency plumber immediately. I want to be contacted by VRBO and I want a full refund. When the plumber finally arrived at 11:00 PM, 10 hours after I reported this emergency to the owner, he informed me that he could not do any work b/c the owner was not answering his calls/texts to authorize the work to be done. It wasn't until I texted the owner and demanded that she answer his calls that she responded. By then, we had decided to leave and find other accommodations. We were forced to scramble for hotel rooms for 6 people, including an 86 year old with medical concerns. We had to separate and rent 6 rooms in two different hotels for the duration of our visit to Holly Springs! Obviously I want a full refund and stated this to the owner, which she ignored my comment.