Take care

Thank you for taking the time to rate your stay. I am sorry you were not happy with your experience and invite you to discuss any issues you may have had so we may have the opportunity to make it right. Thank you, Tina, GM

Dear Masashi, Thank you for taking the time to write a review on our property. I will contact hotels.com and see what happened with your receipt. Hopefully we can get this issue resolved for you. Hopefully you can give us another chance the next time you are in Holland!

Hello Lori,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

Hello Katie,Thank you for your detailed feedback on your recent stay with us. We are pleased to hear that you found our beds comfortable and enjoyed a peaceful atmosphere in the hotel. We apologize for any inconvenience caused by the smoke smell in the room and appreciate your understanding. Your comments will be shared with our team for review. We look forward to welcoming you back in the future.

Hello Stephanie, Thank you for sharing your feedback with us. We appreciate hearing that you found the rooms clean and the staff friendly. We value your comments regarding the room's appearance and size, and will use them to continue improving our guests' experience.

Hello Paul, We appreciate your feedback on the pool temperature, room amenities, and elevator layout. Please feel free to reach out to our management team directly with any further comments or concerns you may have.

Hello Ruthie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Robert,We appreciate your feedback and apologize for any inconveniences during your stay. We encourage you to reach out to our management team directly to address any concerns you may have further. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future.

Hello Lynne,Thank you for sharing your feedback with us. We're delighted to hear you enjoyed our comfortable beds and clean amenities. We apologize for any inconvenience you experienced with the air temperature control and appreciate you bringing this to our attention. Your comments will be shared with our team for review and improvement.

Hello Lisa, We value your feedback and apologize for any inconvenience you experienced during your stay. We encourage guests to report any concerns directly to our management team for immediate attention. We appreciate you bringing these issues to our attention and will work towards ensuring a more satisfactory experience for future guests.

Hello Kalli,We are pleased to hear that you had a positive experience during your stay with us. Our team works hard to ensure all our guests have a comfortable and enjoyable visit. Should you have any further feedback or if there is anything we can assist with, please don't hesitate to get in touch.

Hello wilson,We are delighted that you enjoyed our indoor pool for year-round relaxation and our convenient parking with accessible building entrances. Your comfort and satisfaction are our top priority, and we are delighted that we could meet your expectations during your stay with us.

Hello Tyrone,We appreciate your recommendation and are delighted to hear that you enjoyed your stay with us. Your positive feedback is invaluable to us, and we hope to have the pleasure of welcoming you back in the future.

Hello gil,We are thrilled to hear that you had an amazing stay with us! We look forward to welcoming you back soon for another fantastic experience.

Hello Jennifer,We appreciate your positive feedback regarding our spacious and clean rooms and friendly staff. While we are not within walking distance to downtown, we are glad you enjoyed our location. Thank you for choosing to stay with us.

Hello Brittney,Thank you for sharing your feedback with us. We appreciate your kind words about our safe environment and exceptional staff. We value your input regarding the room amenities and will share your comments with the team for future enhancements. Your insights are truly valuable to us.

Hello KELLY,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

Hello Ana, We appreciate you sharing your feedback with us. We take all guest concerns seriously and will address these issues with our team to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.

Hello Beth,We're delighted to hear you found our hotel to be a peaceful respite after your travels and enjoyed our comfortable beds and friendly team. Your feedback is valuable to us as we continue to enhance our guest experience. We appreciate your kind words and hope to welcome you back in the future for another relaxing stay.

Hello Stacy,We are thrilled to hear that you had a wonderful experience with us! Our team takes pride in providing a clean and tranquil environment for all our guests to enjoy. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hello Valentino,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

Hello Philip,We are delighted to hear that you enjoyed our pool facilities during your stay. Our team works hard to provide a wonderful experience for all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable visit!

Hello Karen, We are delighted to hear that you enjoyed our hotel and pool facilities. Our team always strives to provide excellent service to all our guests. If you have any further feedback or need assistance, please feel free to reach out to our management team directly.

Hello Jennifer,Thank you for sharing your feedback! We're delighted to hear you enjoyed our comfortable beds, delicious food, and excellent service from our team members. It's wonderful to know you had a great stay and we appreciate your recommendation. Your kind words regarding Lindsay, the bartender, and the waitress are truly appreciated. We look forward to welcoming you back in the future.

Hello Hoijung,We are glad to hear that you had a positive experience during your stay with us. Your feedback is greatly appreciated as we continuously strive to provide exceptional service to all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

Hello Laurie,We appreciate you sharing your experience with us. Your feedback regarding the hot tub is valuable, and we will address it with our team to ensure a more pleasant stay. Thank you for staying at our hotel, and we hope to welcome you back soon.

Hello KELLY,We are delighted to hear that you had a pleasant experience with our front desk team and enjoyed our clean rooms during your stay. We strive to provide excellent service to all our guests. If you ever decide to stay with us again, we look forward to welcoming you back.

Hello Rakyoung,We are thrilled you had a great stay with us! If you have any additional comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon.

Hello aaron,Thank you for sharing your feedback with us. We're sorry to hear that your stay was impacted by noise from the pool area. Rest assured, we value all guest feedback and will share your comments with our team for future improvements. We strive to provide a comfortable environment for all guests to enjoy their stay.

Hello Anthony,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. It was a pleasure having you as our guest, and we hope to welcome you back soon for another exceptional stay.

Hello Don, We're sorry to hear that your experience with us was not perfect. We value guest feedback and encourage you to reach out to us directly so we can address any issues you encountered during your stay. We always strive to improve and provide the best possible experience for our guests.

Hello Mindy, Thank you for sharing your experience with us. We're glad to hear that you enjoyed your room and the service provided. We apologize for any inconvenience caused by the temperature of the pool and the issues with the hot tub. We appreciate your feedback and will share it with our team for improvement.

Hello Daleen,Thank you for your positive feedback! We're thrilled to hear that you had a pleasant stay and that Jennifer provided great service. We appreciate your kind words and hope to welcome you back in the future for another enjoyable experience.

Hello Randy,Thank you for sharing your feedback! We're thrilled to hear that everything was to your satisfaction during your stay with us. We hope to have the opportunity to welcome you back in the future.

Hello bongjae,We apologize for any inconvenience you experienced with the toilet flush. Your feedback is valuable to us and we will ensure that the necessary steps are taken to address the issue. Thank you for bringing this to our attention.

Dear Guest, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and strive to provide the best possible service.

Hello Henry,Thank you for sharing your feedback regarding the snow removal in our parking lot. We appreciate your input and will certainly look into ways to improve this aspect of our service. Your comments are valuable to us as we strive to provide a pleasant experience for all our guests.

Dear Guest, We appreciate you choosing our hotel for your stay. We value your feedback and would love to hear more about your experience. Please reach out to us directly so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future for an improved stay.

Hello Julie,Thank you for choosing our hotel for your stay! We hope you had a pleasant experience with us. If there is anything more we could have done to make your stay even better, please don't hesitate to reach out to us directly. We value your feedback and would love to welcome you back in the future.

Hello Martin, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the shower's hot water supply and the availability of ice machines. We appreciate your understanding as we work to address these issues. While the hot tub was temporarily out of service, we regret any disappointment this may have caused. Our dedicated staff appreciates your compliments. We value your input and hope to welcome you back for a more satisfactory experience in the future.

Hello john, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. Next time, please contact our front desk immediately so we can address the issue promptly. We appreciate your feedback and hope to welcome you back for a much more enjoyable stay.

Hello Nanon,Thank you for your kind words! We're delighted to hear that you enjoyed our pool, hot tub, and restaurant. Our team takes pride in providing friendly and helpful service. We look forward to welcoming you back in the future!

Hello Karen,Thank you for bringing this to our attention. We are sorry to hear about your experience with the stains on the bed and sheets during your stay. Our housekeeping team prides themselves on maintaining a high standard of cleanliness, and we apologize for any oversight. We appreciate your feedback as it helps us improve our services for future guests.

Hello Katelyn, Thank you for choosing our hotel for your stay. We appreciate your kind words about our friendly staff. We apologize for any inconvenience you experienced with the condition of your room. We strive to maintain high standards of cleanliness and will address the issues you mentioned with our team. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Paul, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the presence of gnats in your room. We appreciate your effort in taking care of the issue temporarily. Our team will address this matter to ensure a comfortable stay for our future guests.

Hello Christopher, Thank you for sharing your positive experience with our parking facilities and check-in process. We strive to provide a hassle-free arrival for our guests, and it's great to hear that we met your expectations. Should you have any future travel plans, we would be delighted to welcome you back to our hotel.

Hello Irene,Thank you for choosing our hotel for your stay! We appreciate your rating and are glad to hear that you had a positive experience. If you have any further comments or feedback, we encourage you to reach out to us directly so we can continue to improve our services. We hope to welcome you back again in the future for an even better stay!

Hello Christopher,Thank you for your kind words about our staff. We pride ourselves on providing excellent service and ensuring our guests feel well taken care of during their stay.

Thank you for your kind words! I hope you enjoyed your stay with us and bring your biz back to us again. Enjoy your holiday!