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ヴィラ ホーデンの口コミ

5 out of 5
ヴィラ ホーデン
77 Howden Road, Margate, TAS

口コミ

9.2

とても素晴らしい

評価 10 - 201 件の口コミ中 141 件が非常に良い" "
評価 8 - 201 件の口コミ中 38 件が良い" "
評価 6 - 201 件の口コミ中 14 件が普通" "
評価 4 - 201 件の口コミ中 5 件が不満" "
評価 2 - 201 件の口コミ中 3 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

ogawa、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とってもステキな素敵なホテルでした　泊まって良かった！！
小さなヴィラならではの、雰囲気の良さ、家具や暖炉、すべてがお洒落で清潔！写真通りの美しさ。 素敵でした。朝食もボリュームたっぷりで、なんとも贅沢な時間を過ごしました。 お部屋の洗面所の取っ手がとれたり、スタッフさんはオフシーズンだからなのか、夕方早々帰宅されるようで、お客様のみ。(笑)でもそれも全部気にならないほどの心地良さでした、７月に２泊しましたが次回は夏に行ってみたいです！

10/10 (非常に良い)

kwangyul

2024 年 2 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Elegant villa - running on a shoe string
Lovely villa in it's day.However, no management present , one person left to manage front desk and the few guests, cold breakfast cooked by a novice with 8 baked beans.No lifts for the 3 flights of stairs, no aircon, no fire safety drill or alarm as you are left alone overnight. Falsely advertised as luxury , I've been to better B&B. Shame it's not better managed and looked after as the building is beautiful. This is a 3 star bed and breakfast at best ,
2024 年 1 月に 2 泊滞在
Villa Howden Team からの返信 (投稿日 : 2024 年 1 月 20 日)
Hi there, we are sorry to hear that you were not satisfied with your stay with us. we do have fire safety drills on the walls of our corridors and all rooms do have a fire safety alarms. There is also someone who does live on site, so they are here after hours. We will take your advice for our management here. Once again, we are very sorry to hear that your stay was not what you were hoping. Warm regards Villa Howden

6/10 (普通)

Ian

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Delightful stay
If I was on my honeymoon I would want to stay there. How can things be improved? You could upgrade your WiFi. We found it slow and so inadequate we couldn't use it. We were in room 5 and there was a faulty electrical wire or connection on the left side of the bed(when looking at it). Also the phone was faulty.
2023 年 12 月に 4 泊滞在

6/10 (普通)

Collette

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Saurabh

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Nice property, you can see pademelons as well.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Penny

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is beautiful!! The French Chateau feel was luxurious. Beautiful surroundings with water view. The host could not have been more helpful. It was a wonderful stay!
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Greg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Brilliant
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Simone

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy 😊
The only thing i found disheartening was if women were to get makeup on their towels there would be a $50 fee. They had makeup remover wipes but they didnt get rid of the makup. Lucky i had my own.
2023 年 7 月に 1 泊滞在

8/10 (良い)

Nalan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
I find this hotel has the atmosphere of a Villa in Tacany superb Surroundings. Rooms were Warm how we a bit of chill coming through the French doors near balcony. Beds were very comfortable and the fireplace was just so appealing for a chilled time. Just disappointed with not knowing the pool was out of order before arrival however our experience was just lovely. We will come back each year to enjoy our down time here.
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

WANG

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place is very close to the seaside, and the decoration is luxurious and grand. The most commendable thing is that the staff's service was very attentive and thoughtful, and the breakfast was also very good. It is recommended to replace the faucet of the bathroom basin and add curtains for the toilet.
2023 年 6 月に 1 泊滞在

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a great stay, would stay again.
2023 年 6 月に 4 泊滞在

8/10 (良い)

crystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was extremely amazing, only downside was the bed was too hard to get a good nights rest on and the shower kept changing temperature when (I assume) another guest used their bathroom.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Kirsten

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stunning location, quiet and the view is incredible from the rooms! Looks like Tuscany - would recommend this as a must stay!
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Sharon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We only stayed for one night but we had a wonderful stay and can’t fault our experience. The facilities were beautiful and the food was delicious. We liked the little extra touches of the fire place and library. View from our balcony was amazing. I can definitely recommend staying and eating here.
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Crystal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

10/10 (非常に良い)

Jovy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel and staff is very friendly. Very good experience.
2023 年 3 月に 1 泊滞在
Jessからの返信 (投稿日 : 2023 年 4 月 3 日)
Good afternoon Jovy,Thank you for taking the time to provide your feedback in regards to your recent stay - WOW a 10 out of 10 review! Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay.We do look forward to seeing you againWith kind regardsJessGuest Service

10/10 (非常に良い)

simon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A nice quiet little hotel where the staff really try to please. Would stay again. Close enough to everything without the bustle of the city
2023 年 3 月に 2 泊滞在
Jessからの返信 (投稿日 : 2023 年 4 月 3 日)
Good afternoon Simon, Thank you for taking the time to provide your feedback in regards to your recent stay - WOW a 5 out of 5 review! Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay.We do look forward to seeing you againWith kind regardsJessGuest Service

8/10 (良い)

florence

2023 年 3 月に 1 泊滞在
Jessからの返信 (投稿日 : 2023 年 4 月 3 日)
Good afternoon Florence Thank you for taking the time to provide your feedback in regards to your recent stay.Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay.We do look forward to seeing you againWith kind regardsJessGuest Service

8/10 (良い)

Justin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room and bed were great, the staff and service was also fantastic. We had spent the day driving and were able to relax and have a nice hot shower. Only issue we had was the toilet water flow kept running a couple of times and was a little difficult to stop - we notified reception. The breakfast was delicious!
2023 年 2 月に 1 泊滞在
Jessからの返信 (投稿日 : 2023 年 4 月 3 日)
Good afternoon Justin, Thank you for taking the time to provide your feedback in regards to your recent stay.Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay. Wonderful to hear that the team looked after you so well! We do look forward to seeing you againWith kind regardsJessGuest Service

8/10 (良い)

MARGARET

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely villa great position for exploring Bruny
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Bernadette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We cannot recommend this place enough! We absolutely loved our recent stay at Villa Howden! The staff were all lovely, friendly and welcoming. The staff even went out of their way to accomodate us in providing an additional room and breakfast free of charge due to a booking error. The facilities and vicinity were very clean and tidy and the building was a beautiful place to rest just outside of the city centre. We absolutely loved our stay and cannot wait to return! Thank you very much to all the staff who made our stay exceptionally memorable! Could not recommend this place enough for those looking for a nice place to relax and recharge from a busy holiday in a beautiful Tuscan/French estate.
2023 年 1 月に 1 泊滞在

8/10 (良い)

Hayley

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel needs to improve customer check in
Check in was a disaster! The hotel had accidentally allowed the wrong guests to check into our room. Took over an hour to rectify the error, meaning check in was so slow and rushed us for our evening meql with friends. The hotel did offer a glass of prosecco whilst we waited. Still very stressful for the guests who were asked to re-pack their belongings & leave and for us waiting for my pre paid room. The hotel overall is nice. Rooms could do with some tlc ( re paint and plug sockets re-attaching etc), but the bed was comfy and the room was clean. The heated pool and breakfast was nice. Staff could add some extra customer service to remember who their guests are. We were asked a few times if we were staying at the hotel when we walked in. After that check in error you would think they could remember. We were only there 2 nights so dont think its so hard. Its those extra minimal thoughts that make a 5* and improve customer experience.
2023 年 1 月に 2 泊滞在

4/10 (不満)

Tracy

2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Nalan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was uniquely set against the mountains and water views were amazing. The provincial decor was very well done a picturesque honeymoon destination with a Tuscany feel. Absolutely recommend and will be back.

10/10 (非常に良い)

Geoff

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely stunning property. The rooms very amazing and so were the facilities. A glass of wine by the open fire was never too much trouble for the staff here. Breakfast was yummy each day we were there.

8/10 (良い)

Saurabh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay. We enjoyed our time.

10/10 (非常に良い)

Yvonne

カップルで旅行
良かった点 : スタッフとサービス
The location and views are outstanding. The property could do with a bit of TLC and some new paint on the walls and the windows could do with a clean but apart from that, it's lovely. The swimming pool could do with some bars to help people get in and out by the steps. Breakfasts were lovely - freshly and nicely cooked. We had booked to have dinner there one night but couldn't abide the tinkly music that played every morning during breakfast. They did change the style when we asked about it but it was still awful tinkly music and, true enough, when we came back to the property at the time we had booked our dinner, the same music was still playing! Staff were lovely and very helpful whenever we needed anything. It might be helpful to state that rooms on the third floor are accessed without a lift - some people might find the stairs difficult. All in all, we had a great time and enjoyed the peace and tranquility we were after.
Vivianからの返信 (投稿日 : 2022 年 11 月 8 日)
Dear Yvonne,Thanks for leaving your review. Sorry for the tinkly music, and we fixed the speaker already. We will keep working on improving our service.Hope to see you next time.Villa Howden Team

10/10 (非常に良い)

Taylor

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

john

2022 年 9 月に 1 泊滞在

6/10 (普通)

Jenny

カップルで旅行
良かった点 : 清潔度、設備とサービス
Villa Howden is a beautiful place that in a idyllic location on the water. The rooms and decor are lovely, albeit needing a little maintenance in paint and cracks on walls. The biggest let down was the service and restaurant. I don’t expect to be waited on but, staff just weren’t around. The breakfast was appalling….. TipTop bread for toast, packaged condiments, in a place like Tasmania that prides itself on local produce . Had to ask , once I actually found someone to top up the coffee pot . The “locally sourced oysters” were second rate. Such a shame as the villa is beautiful but sadly the service and food does not do it justice. A disappointing start to a 60th Birthday surprise holiday.
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Kylie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Straight out of Tuscany.
The most amazing accident… a last minute find and was just the most beautiful property with attentive and helpful team looking after our every need. The villa is from another world but wonderfully invested in to, clean, tidy and comfortable. My only regret is not staying longer. Highly recommend. Thank you.
2022 年 5 月に 1 泊滞在

8/10 (良い)

Sara

2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

Daniela

2022 年 4 月に 1 泊滞在

8/10 (良い)

Julie

2022 年 3 月に 2 泊滞在

6/10 (普通)

Lionel

良かった点 : 清潔度、スタッフとサービス
Not 5 Star
Accommodation was supposed to be 5 star and was well below our expectations. Room was tired needing refurbishment and poorly laid out. Meals served were like they were very cost conscious.
2022 年 3 月に 2 泊滞在

6/10 (普通)

Dawn

2022 年 2 月に 2 泊滞在

6/10 (普通)

Karilyn

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2022 年 2 月に 2 泊滞在

10/10 (非常に良い)

Frances

2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

Jayden

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The service was amazing, the staff was always there to ensure we had everything we needed for a comfortable stay. The staff were very polite and friendly. Location was perfect as well, such a quiet little spot, but yet so close to everything. Definitely would love to stay back here again in the future.
2021 年 11 月に 2 泊滞在

10/10 (非常に良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property with very clean rooms and wonderful, friendly staff
2021 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Beware the beautiful photos and promised amenities posted on the Villa Howden site. The villa in reality is understaffed, under furnished and overall, underwhelming. Upon request our room was changed - who needs a bathroom with a plastic shower curtain, no place for the poor quality 'cosmetics' and no power point? A disappointing experience.
2021 年 5 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is amazing. The accommodation is fantastic, and the staff are just so friendly and helpful. Everything from the spacious, classy rooms, to the mezzanine library, wonderful lounge area, spectacular pool, fantastic dining area and WONDERFUL breakfasts is just incredible. Nothing is too much to ask from the staff, and the atmosphere is so relaxing and accommodating. 11 out of 10!!!!!!!
2021 年 1 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous luxury boutique hotel. Staff were extremely attentive. Gorgeous common areas with fireplace to enjoy with a glass of wine in the evening. Only wish we could have stayed longer.
2020 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A mediterranean hotel in Tasmania
Great stay, friendly staff, the accommodation is lovely. I would fully recommend a stay at Villa Howden. The only downside is the restaurant not being open and the availability of the breakfast selection.
2020 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice getaway for a night
Our stay at Villa Howden was very nice. Staff were really lovely and the food was great although very expensive. Only downfall was there were a few expired items in our mini bar and what possibly looked like mould behind the door of the toilet. Would be a nice location for an event.
2020 年 8 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2020 年 9 月 1 日)
Hi Anonymous Thank you so much for staying at Villa Howden. We are really sorry for the expired items. After your stay, we changed all the items in the mini bar. We will do a full cleaning again the rooms as well. Wish you have a lovely day. Best regards Villa Howden Team

8/10 (良い)

Joanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The accommodation is gorgeous and in such a beautiful setting. The staff were extremely helpful and friendly 😊
2020 年 7 月に 2 泊滞在
Sarahからの返信 (投稿日 : 2020 年 9 月 1 日)
Hi Joanne Thank you so much for your review. Wish you have a lovely day. Best regards Villa Howden Team