Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Valued Guest, Thank you for your feedback. It seems that the lack of air conditioning in the elevators and hallways has reduced your satisfaction with your daily housekeeping routine. Ensuring proper ventilation and temperature control is important for a comfortable experience. I will be meeting with management who will consider your input to improve conditions for all customersBest regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Valued Guest, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day

Dear Valued Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Valued Guest, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day

Dear Mr Takeshi, Thank you for sharing your feedback about your long-term stay with us! We're delighted to hear that you found this place suitable for an extended stay. Your satisfaction is a significant motivation for us.We always strive to provide the best service and a comfortable environment for our guests. If you have any requests or suggestions to enhance your experience, please don't hesitate to let us know. We are always ready to listen and serve you to the best of our abilities.Once again, thank you for choosing our accommodation for your long-term stay, and we look forward to serving you again in the future. Wishing you a memorable and comfortable stay!Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Mr Hideki, お客様のご意見を共有いただき、ありがとうございます！私たちは、製品が美しく印象的だと感じていただけたことを嬉しく思います。領収書の発行に関する問題について、大変申し訳ございません。お手間をおかけし、誠に申し訳ございません。私たちはお客様の要望なしにも領収書をお渡しできるよう、サービスの改善に努めます。お客様の貴重なフィードバックは、私たちがより良いサービスを提供するための励みとなります。何かご要望やご意見がございましたら、どうぞお知らせください。将来的にもお客様にご利用いただけることを心よりお待ちしております

親愛なる武さん、素晴らしいコメントとご提案をいただきまして誠にありがとうございます。 立地、朝食、お部屋などご満足頂けたご様子で大変嬉しく思います。 あなたがその努力にどれほど感謝したかを同僚に伝えます。 近い将来またお会いできることを願っています。 ありがとうございました。よろしくお願いします

Dear Mr Naoki, We apologize for the inconvenience caused by the presence of pests in your room. We take this matter very seriously, and we sincerely apologize for falling short of your expectations.Maintaining a clean and pest-free environment is of utmost importance to us. We have a rigorous pest control program in place, and we regularly conduct inspections to ensure the highest standards of cleanliness and guest comfort. It is disheartening to learn that we have not met these standards during your stay.We greatly appreciate you bringing this matter to our attention. Rest assured, we are taking immediate action to address the issue and rectify the situation. Our team is conducting a thorough investigation and implementing necessary measures to prevent such occurrences in the future.Once again, please accept our sincerest apologies. We value your feedback and assure you that we are committed to providing a pleasant and comfortable experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.warmest regards

Dear Yasuyuki San, Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Takuo, Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

お世話になっております。この度は、私たちのホテルをご利用いただき誠にありがとうございます。また、貴重なご意見をいただき、大変感謝しております。今後とも、朝食メニューの改善に努め、お客様にとってより良いサービスを提供できるよう努めてまいります。また、貴重なご意見を参考に、より良いホテル作りに取り組んでまいります。ぜひまたの機会に、私たちのホテルをご利用いただけますようお待ちしております。改めて、貴重なご意見をいただきありがとうございました。敬具NORTHERN CHARM HOTEL

Dear Hidekazu, Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Mr Naoki, Thank you so much for your patronage and recognition of our value. I and my colleague appreciate your kind words and recommendation. We endeavor to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Kind regards,

Dear Mr Masahiko, また、ホテルスタッフについてもお褒めいただきありがとうございます。 私はあなたの親切な言葉を彼らと共有しましたよろしくお願いします

親愛なる拓郎さん、ノーザンチャームホテルサービスをお選びいただき、誠にありがとうございます。確認しましたところ、お客様はエグゼクティブ パーク ビューの部屋を予約され、予約した正しい部屋に滞在されていることがわかりました。 私たちはコーナービューの部屋を手配しましたが、それはあなたの滞在に良い眺めだと思います。真ん中の部屋には同じ名前のエグゼクティブパークビューがあり、真ん中の仕切りがあり、ちょうど滞在したい場合は別のデザインです。 予約後にメッセージを残してください。ホテルが正しいものを手配します。次回ご予約の際にその旨をお伝えいただければ、ご期待にお応えできると思います。 この件についてご報告いただきましたことに改めて感謝申し上げます。からだに気をつけてね曹蘭さん 販売部門

Dear Valued Customer, Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best Regards

Dear Valued Customer, First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards

Dear Valued Guest, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards

Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at the Northern Charm Hotel. We're delighted to hear that you had a very pleasant experience overall.We're thrilled that you found our room design to your liking and that it had everything you needed for a comfortable stay. It's also wonderful to know that our staff provided friendly and accommodating service throughout your visit.We understand that the lack of a city view from your room may have been a minor downside for you. Please accept our apologies for any inconvenience this may have caused. We always strive to provide the best possible experience for our guests, and we appreciate your understanding in this matter.Once again, thank you for choosing to stay with us at the Northern Charm Hotel. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Valued Guest, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day

Dear Mr Paul, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day

Dear Valued Guest, Thank you for your feedback! We're delighted to hear that you found the room clean and enjoyed the proximity to the Japanese restaurants nearby. Your satisfaction is our top priority, and we strive to provide a comfortable and convenient experience for all our guests. We hope to welcome you back again soon for another enjoyable stay. Best regards

Dear Mr Tommy, We sincerely apologize for the experience you had during your stay with us. Sad to hear that you were unhappy with the room allocated to you and that the condition in the hallway was not up to our usual standards. Your feedback is invaluable to us and we will address these concerns with our team to ensure improvements are made.We truly appreciate your understanding and patience and we hope that despite this inconvenience, you can still find comfort during your stay. If there is anything else we can assist you with, please let us know.

Dear Mr Vincent, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant stay at the Northern Charm Hotel and that our staff, particularly the front desk and housekeeping teams, contributed to making your visit memorable. Your kind words about our spacious rooms and convenient location in the Japanese town are greatly appreciated.We apologize for any inconvenience caused by the renovation noise during your stay. Please rest assured that we are continuously working to improve our facilities to enhance the overall experience for our guests.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to HCMC downtown. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Best Regards

Dear Valued Guest, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day

Dear Valued Guest, Thank you for your kind words! We are thrilled to hear that you enjoyed your stay with us and that our service, cleanliness, and breakfast met your expectations. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back on your next visit. Best regards

Dear Mr Francis, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day

Dear Guest, We are delighted and appreciative of your positive feedback regarding your experience at our hotel. This serves as a great motivation for our dedicated staff to maintain and enhance the quality of our services.We are thrilled that you enjoyed the new and clean room condition, as well as the commendable water pressure. Providing complimentary breakfast and offering a fantastic view of the city are integral parts of the stay, and we are honored that you found these aspects pleasing.We always strive to keep our prices reasonable to provide the best value for our guests, and we are pleased that you acknowledge us as "affordable."We hope you will continue to choose our hotel for your future stays, and we look forward to serving you again. Sincere thanks and best wishes for your upcoming travels!Best regards

Dear Valued Guest, Thank you so much for posting your review here and for your businessBest regards

Dear Valued Guest, Thank you so much for posting your review here and for your businessBest regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Yuta, (Sir/Madam) Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Valued Guest, We are delighted to hear that you are satisfied with the excellent location, cleanliness, and the friendly, always-smiling staff members at our hotel. Your satisfaction is a great motivator for us to maintain and improve our services daily. We truly appreciate your support and look forward to serving you again in the near future. If you have any further comments or suggestions, please feel free to share them with us. We are always listening and striving to meet your every need. Thank you for choosing our hotel, and we wish you a pleasant and enjoyable stay!Best Regards

Dear Iregi (Sir/madam) It's wonderful to hear that you found our place to be excellent for your stay. We appreciate your positive feedback and look forward to hosting you again. If you have any specific requirements or preferences for your next booking, please don't hesitate to let us know. We're here to ensure your future stays are just as enjoyable. Thank you for choosing us!

Dear Ian (Sir/Madam)Thank you for taking the time to share your feedback with us. We value your input and are grateful for the opportunity to address your comments.We are pleased to hear that you enjoyed the pool on the 17th floor and the serene atmosphere it provided. However, we regret to learn that your experience at the Panorama restaurant on the 16th floor did not meet your expectations. Your comments regarding the omelette station and service will be shared with our culinary and service teams to ensure improvements are made.Regarding the 17th floor, we apologize for any inconvenience you experienced due to the smoking policy. Your feedback is duly noted, and we will consider possible adjustments to enhance the overall experience for all guests.We appreciate your comments about the size of the toiletry containers, and we will evaluate the possibility of providing larger sizes to better accommodate our guests. Additionally, we will review the issue with the fridge in the room to address the inconvenience it may cause at night.We understand your concern about the availability of umbrellas, and we will work on increasing our stock to better serve our guests during rainy weather.Your feedback is valuable to us, and we aim to create an inclusive and accommodating environment for all our guests. While we do cater to a diverse clientele, we are committed to improving our services and amenities to meet the needs and expectations of all our guests.We hope that you would consider staying with us again in the future and provide us with another opportunity to make your stay more enjoyable. Thank you for choosing our hotel.Best regards

Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards

Dear Mr Bruce, Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards