Find Luxury Hotels in Hilton, NY

"Convenient location. Outside was very dark and we passed it 2x but once we found it, the lobby was nice and the front desk clerk was very friendly. Rooms were clean, bed comfy and water pressure is the shower was great."

"Walls were thin and bathroom was very small. The room and lobby were very clean and the staff was exceptionally nice. "

"Staff was exceptionally helpful & friendly especially Lindsay at the check-in desk and the bald gentleman managing the breakfast room. - his welcoming attitude was an huge morning boost! Excellent breakfast selections. The only complaint is the A/C unit is very loud when it’s running. "

"We were put in Building B where there is no elevator. It’s one set of steps but with knee issues. They were willing to give me a smaller room bed in Building A which had an elevator. "

"Continental breakfast had almost no options. Broke ice machine on my floor."

"Everything was great! Except breakfast not being included in the stay. "

"Staff was pleasant if a bit aloof. Location is convient to shopping, dining and the highways but it is just off a VERY busy road, which is not my preference. Room condition was not great. Bathroom door handle was falling off so door didn’t latch. The kitchen hood fan had a sign on it indicating to open a window if you cooked. Very warm at first, but we were able to turn the furnace down. Some rowdy neighbors in the hall. Also the outside entrances from the parking lot had key slots but were just unlocked all night so anyone could come in and out. "

"I stayed two nights and the first night I went out to smoke snd stepped in a pile of human feces. I reported it and nothing was done to resolve the issue until the next shift members came in and stated cleaning the property.. it was directly outside the entrance in the back by the pool area. "

"If I had any complaint it was the lack of water pressure in the shower but other than that, first class all of the way. "