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Charm Hotel Hersonissos

2.0 star property
Travelers start their day with a hearty breakfast buffet before heading out on adventures recommended by the hotel's helpful multilingual staff

Choose dates to view prices

Located near Convention Centre Creta Maris, Charm Hotel Hersonissos offers a welcoming base for exploring. Enjoy a complimentary breakfast buffet, relax at the bar after sightseeing, and stay connected with in-room WiFi. The multilingual team provides local insights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
The current price is ￥7,355
￥8,742 total
includes taxes & fees
May 23 - May 24
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About this property

Charm Hotel Hersonissos

  • Family-friendly hotel near Port of Hersonissos
  • Located close to Convention Centre Creta Maris and Star Beach Water Park, Charm Hotel Hersonissos provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • Multilingual staff, luggage storage, and tour/ticket assistance
    • Concierge services
  • Room features
  • All guestrooms are individually decorated, and feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Highchairs and childcare services
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with satellite channels
    • Wardrobes/closets, balconies, and mini fridges

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:30 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, March, April, November, and December.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039K012A3195801

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Charm Hotel Hersonissos pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Charm Hotel Hersonissos?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Charm Hotel Hersonissos on May 23, 2026 start from ￥7,355, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Charm Hotel Hersonissos?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charm Hotel Hersonissos?

Check-out is at 11:30 AM.

Does Charm Hotel Hersonissos provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Charm Hotel Hersonissos located?

This family-friendly Hersonissos hotel is located in the entertainment district, within a 15-minute walk of Port of Hersonissos and Convention Centre Creta Maris. Star Beach Water Park and Acqua Plus Water Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

7.2

Amenities

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

8/10 Good

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Charm Hotel for 3 nights. The superior double room was clean and nice furnished. The breakfast was delicious. The staff (Katerina and Antonis) very friendly. Thank you very much for your kind hospitality.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Wagner

Best value, perfect location

It is a small family run hotel. The rooms are nice and tidy. Location is perfect just a few minutes from the promenade. Staff was very kind and helpful. The only bad thing I noticed was the shower head was a bit detached from the wall in the shower, but that didnt affect the use. Breakfast was continental, last day we had pancakes which was also nice. Overall very good price/value.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Parick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was fine for a one night stay. But the AC was pretty dirty and the overall layout of the room was inconvenient. The bed offered no blanket, just a sheet.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this hotel! Everything was very clean, modern, and recently updated. The location is perfect—just a 10-minute walk to great restaurants and the beach. The breakfast buffet was also a highlight, offering a wide variety of fresh and delicious options. What truly made our experience outstanding, though, was Aspa at the front desk. She went above and beyond to make us feel welcome, providing helpful tips for getting around town and assisting me with some business needs I had while working remotely. Her customer service was exceptional, friendly, professional, and genuinely caring. I highly recommend this place, and I would absolutely stay here again. Thank you for a wonderful experience!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Darina

The hosts are amazing. Very polite, really caring.
Stayed 12 nights in May 2025
Verified

8/10 Good

Laura

Liked: Staff & service
Im großen und ganzen waren wir mit unserem Aufenthalt sehr zufrieden. Wir haben insgesamt 14 Tage dort verbracht, wir hatten ein kleines Zimmer mit einem Balkon und Doppelbett. Das Bett war allerdings nicht ganz so bequem, eine neue Matratze wär eindeutig eine gute Entscheidung.. im Bad wäre ein abzieher für den Boden ganz sinnvoll, denn beim duschen überflutet man leider das ganze Bad. So könnte man in dem Bad das eine oder andere mal erneuern. Im Zimmer befand sich auch ein kleiner Kühlschrank mit trinken drin und faire Preise. Wir haben alle 2 Tage frische Handtücher und alle 4 Tage frische Bettwäsche bekommen, leider wurde unser Bad nicht wirklich gereinigt, das konnte man an verschiedenen Orten sehen.. das Frühstück ist sehr einfach und unspektakuläre. Die Umgebung kann man sehr gut zu Fuß erkunden und keine 2 min entfernt ist ein großer Supermarkt. Auch der Strand war nur Max. 10 min zu Fuß entfernt, (wir hatten kein Auto und war auch eine gute Entscheidung)
Stayed 14 nights in Aug 2024
Verified

10/10 Excellent

Germain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel propre et décoré avec goût. Les chambres sont spacieuses, élégantes et bien équipées. Le petit déjeuner est très bon et copieux
Stayed 1 night in Oct 2023
Verified

8/10 Good

MASSIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il Charm Hotel si trova nella zona tranquilla della turistica Hersonissos. La struttura, a conduzione famigliare, è pulita e confortevole. Un plauso va alla buona e varia colazione.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Unsere siebentägige Reise nach Kreta wurde durch den Aufenthalt im Charm Hotel in Hersonissos zu einem tollen Erlebnis. Die Gastgeber Katerina und Antonis sorgten dafür, dass wir uns wie zuhause fühlten. Ihre lokalen Tipps und Empfehlungen waren äußerst hilfreich. Eines der Highlights unseres Aufenthalts war definitiv das Frühstück. Als Veganer wurde ich jeden Tag von Katerina mit neuen veganen Leckereien überrascht. Aber auch für Nicht-Veganer ist das Frühstück absolut zu empfehlen. Die Eier stammen aus eigener Haltung und Käse, Oliven, Gemüse und Obst sind regional und frisch. Die Lage des Hotels könnte nicht besser sein - ruhig und doch zentral gelegen. In der Nähe gibt es einen Supermarkt, die Promenade mit allen Restaurants, Bars und Nachtclubs und eine Bäckerei, alles leicht zu Fuß erreichbar. Der Strand ist ebenfalls in der Nähe und gut zu erreichen. Die Haltestelle für den Bus zum/ vom Flughafen oder Heraklion nur wenige Gehminuten vom Hotel entfernt. Das Hotel selbst überzeugt durch seine Sauberkeit und moderne Einrichtung. Die liebevoll ausgewählten Erdtöne schaffen ein behagliches Ambiente und fügen sich perfekt in die natürliche Schönheit der Insel ein. Wir können das Charm Hotel nur wärmstens empfehlen. Ein großes Lob an Katerina und Antonis für ihre Gastfreundschaft und den außergewöhnlichen Service. Wir werden sicherlich wiederkommen!
Verified

10/10 Excellent

Lotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024
Verified

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023