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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel in Heidelberg, near Heidelberg Castle

Choose dates to view prices

Heidelberg Exzellenz Hotel offers modern convenience and attentive service. Enjoy in-room WiFi, a business center, and a meeting room. Laundry service adds ease, while the staff impresses with their helpful approach.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (2 People)

Studio (2 People) | Individually decorated, desk, iron/ironing board, free WiFi

Studio (2 People)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Microwave
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business center

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Individually decorated, desk, iron/ironing board, free WiFi

Triple Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually decorated
Heating
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
69115, BW, Heidelberg, Rohrbacher Straße 29

What's nearby

  • Körperwelten Museum - 6 min walk - 0.5 km
  • Heidelberg University Library - 15 min walk - 1.3 km
  • University of Heidelberg Old Campus - 15 min walk - 1.3 km
  • Heidelberg Castle - 3 min drive - 1.8 km
  • Marktplatz - 3 min drive - 1.8 km

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Indian Grill House - ‬2 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Schrieder’s Restaurant - ‬3 min walk
  • ‪Café Fresko - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

Hotel near Heidelberg Castle
The Heidelberg Exzellenz Hotel provides amenities like dry cleaning/laundry services and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a reception hall, and smoke-free premises
  • An elevator, laundry services, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and offer comforts such as pillow menus, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Elevator (28 inch wide door)

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Is The Heidelberg Exzellenz Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at The Heidelberg Exzellenz Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Heidelberg Exzellenz Hotel?

Check-out is at 11 AM.

Where is The Heidelberg Exzellenz Hotel located?

Located in Weststadt, this hotel is within 1 mi (2 km) of Neckar Valley-Odenwald Nature Park and Heidelberg Castle. Schatzkammer and Körperwelten Museum are also within 10 minutes. Heidelberg Seegarten Tram Stop is only a 5-minute walk and Heidelberg (West) Central Station Tram Stop is 19 minutes.

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The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 457 reviews
Rating 8 - Good. 150 out of 457 reviews
Rating 6 - Okay. 22 out of 457 reviews
Rating 4 - Poor. 4 out of 457 reviews
Rating 2 - Terrible. 4 out of 457 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hendrik

Very helpful reception, very clean room and excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Stayed 3 nights in May 2025

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stayed 3 nights in Jun 2025

10/10 Excellent

shirin

Liked: Amenities
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walking to the castle and shopping area.
Stayed 1 night in Apr 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and good Service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and staff very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kaustubh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to Old City; castle, shopping and great dining.
Stayed 2 nights in Oct 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with everything we need. Close to the old centre (15 min walk). Clean and friendly personel.
Stayed 1 night in Apr 2025

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Exzellenz was Excellent!
Stayed 2 nights in Apr 2023

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Stayed 2 nights in Jan 2025

10/10 Excellent

MICAH

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024