ヴィラ 2 ベッドルーム プライベートプール (Dune) | 高級寝具、ミニバー、セーフティボックス (室内)、遮光カーテン
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バンヤン ツリー アルラの口コミ

5 out of 5
バンヤン ツリー アルラ
Wadi Ashar, Hegra

口コミ

9.2

とても素晴らしい

評価 10 - 14 件の口コミ中 11 件が非常に良い" "
評価 8 - 14 件の口コミ中 1 件が良い" "
評価 6 - 14 件の口コミ中 1 件が普通" "
評価 4 - 14 件の口コミ中 1 件が不満" "
評価 2 - 14 件の口コミ中 0 件が非常に不満" "

10/10

清潔度

9.8/10

スタッフとサービス

9.8/10

設備とサービス

9.4/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location of this hotel is unique, with an amazing nature background . The design of the villas in a modern style blended like tents in the middle of the desert terrain was a hit for us.All this in a top quality 5 star ambiance. Outstanfing staff and impecable service
2024 年 4 月に 2 泊滞在
Hakam, Tahboub Banyan Tree Alulaからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Maria,Thank you for choosing Banyan Tree Alula and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us. We look forward to welcoming you back soon!Sincerely, Hakam TahboubBanyan Tree Alula

10/10 (非常に良い)

Flavio

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unbelievable place!! Highly recommend!! Unique experience.
2024 年 3 月に 1 泊滞在
Hakam, Tahboub Banyan Tree Alulaからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Flavio ,Thank you for choosing Banyan Tree Alula and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us. We look forward to welcoming you back soon!Sincerely,

8/10 (良い)

Ghulam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool which is main feature of this property was not working. They did inform me after I booked my stay. They also had made arrangements with Habitat but it was not the same. I was hoping they would some how compensate me for inconvenience but they did not. other than that a great property and great staff
2024 年 1 月に 3 泊滞在
Banyan Tree AlUlaからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Ghulam, Thank you for choosing Banyan Tree AlUla and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are at the core of our brand; we strive to receive comments that will help us improve our guests’ experiences. We have shared your valuable observations with our team to make sure these points don’t reiterate in the future. We hope, nevertheless, to welcome you back soon! Sincerely, Banyan Tree AlUla

4/10 (不満)

ramy

カップルで旅行
2024 年 1 月に 2 泊滞在
Banyan Tree AlUlaからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Rami, Thank you for choosing Banyan Tree AlUla and for taking the time to share your feedback with us. Our guest’s well-being and feedback are of utmost importance to ensure our service standards are carried always out. Unfortunately, these observations do not reflect the level of services we strive to offer; be reassured we have shared your valuable comments with our team (or management) to make sure these points don’t reiterate in the future. We hope, nevertheless, to welcome you back soon. Sincerely,Banyan Tree AlUla

10/10 (非常に良い)

Rustom、Wichita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Banyan Tree AlUlaからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Rustom,Thank you for choosing Banyan Tree AlUla and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us. We look froward to welcome you back soon!Sincerely, Banyan Tree AlUla

10/10 (非常に良い)

shinichi、CHUOKU

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The only problem was card key. Finally they gave us metal key. Also some water problem in bath room. However, the whole design of this property is one of best in my life. Staff are so friendly
2023 年 12 月に 2 泊滞在
Guest Relations Team からの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Shinichi, Thank you for choosing Banyan Tree AlUla and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are at the core of our brand; we strive to receive comments that will help us improve our guests’ experiences. We have shared your valuable observations with our team to make sure these points don’t reiterate in the future. We hope, nevertheless, to welcome you back soon! Sincerely, Banyan Tree AlUla

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Banyan Tree AlUlaからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,Thank you for choosing Banyan Tree AlUla and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us. We look froward to welcome you back soon!Sincerely, Banyan Tree AlUla

10/10 (非常に良い)

Bader

2023 年 10 月に 2 泊滞在
Banyan Tree AlUla Teamからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Bader,Thank you for choosing Banyan Tree AlUla and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us.We look forward to welcome you back soon!Sincerely,Banyan Tree AlUla

10/10 (非常に良い)

DIEGO ABRAHAM AVILA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Increible
2023 年 10 月に 4 泊滞在
Reservations Team からの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Guest Thank you for review , we looking forward to have you here again at Banyan Tree AlulaBest Regards

6/10 (普通)

Michelle、Antwerp

良かった点 : 清潔度、施設のコンディションと設備
2023 年 5 月に 2 泊滞在
Banyan Tree AlUlaからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Michelle, Thank you for choosing Banyan Tree AlUla and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are at the core of our brand; we strive to receive comments that will help us improve our guests’ experiences. We have shared your valuable observations with our management to make sure these points don’t reiterate in the future.We hope, nevertheless, to welcome you back soon!Sincerely,Banyan Tree AlUla

10/10 (非常に良い)

Vedaant

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely amazing stay. The resort itself is in a stunning location with an incredible backdrop The staff were very friendly and went out of their way to sort anything that we needed
2023 年 3 月に 4 泊滞在
Antony Treston からの返信 (投稿日 : 2023 年 3 月 21 日)
Dear Vedaant,Thank you for choosing Banyan Tree AlUla and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and overall experience with us. We look froward to welcome you back soon!Sincerely, Antony Treston General Manager

10/10 (非常に良い)

Werner

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were able to spend four unforgettable days at the Banyan Tree Hotel in AlUla in mid-January. The whole hotel, the restaurants, the villas, the friendliness and that combined with the incomparable landscape of AlUla and Hegra is really worth a trip. And if there would be an Oscar for the best concierge in the world, no one else but Mustafa would deserve this Oscar. Thank you very much for these very, very impressive days in a very peaceful environment!
2023 年 1 月に 4 泊滞在
Antony Treston からの返信 (投稿日 : 2023 年 2 月 16 日)
Dear Werner,Thank you for choosing Banyan Tree AlUla and for taking the time to share your positive feedback. We are delighted to read that you enjoyed your stay and in particular restaurants and the villas. We have shared your valuable feedback with our team and hope our dedicated service will bring you back to us soon.We look froward to welcoming you back soon!Sincerely, Antony Treston General Manager