Hey Manuel,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Hazleton. It's great to see you found your stay to be worth the the cost. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.I'm sorry to hear that your room had a foul odor. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure total satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Gary, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Hazleton and I felt great to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Eugenia,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with your stay as the first room that was given smelled of cigarettes, the continental breakfast breakfast was not to your liking and the other concerns you listed is truly regrettable. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We understand that your overall experience fell far below your expectations, and we are committed to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for your review, Guy. The staff at the RED ROOF INN & SUITES HAZLETON and I were sorry to hear that you were disappointed with your experience with us, prompting your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we ask that you give us another opportunity to make a better impression on your next visit to one of our other Red Roof locations. Sincerely,Samantha Red Roof ManagementRediresponse Specialist

Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HAZLETON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, the bathroom and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN & SUITES HAZLETON. David, I am happy to hear that you found all to be good at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, David, and can't wait to see you back at Red Roof soon, where we can continue to offer you an extremely good stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you Sarah, for taking the time to write a review of your stay at the Red Roof Inn & Suites Hazleton. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. However, you indicated that you were unsatisfied with the look of the room's decor. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Julie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Hazleton and are happy to see that you were pleased with our staff service. However, you've also indicated that there were multiple noise disruptions during your stay. Thank you for relaying this concern to us. We have made note of your comments and will use this to improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Josuel, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Hazleton. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Robert,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES HAZLETON. I was happy to read you were pleased with our reasonable rates. Guest feedback is always welcome at Red Roof as we push towards continuous improvement of the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Vladmir,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn & Suites Hazleton is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Timothy,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You indicated that you were unsatisfied with your stay as couch lacked cleanliness, the outlet was loose which is unsafe and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Jairol, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Hazleton and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Jairol,Thank you for sharing your thoughts on your recent visit at RED ROOF INN & SUITES HAZLETON. I was disappointed to read that the lack of cleanliness and the other issue hindered your stay. Please be advised that our Red Roof team takes pride in the betterment of our hotel, so we are grateful for your feedback as it will be used to aid in the improvement of our services and guest experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to improve your experience with us.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Regina,Thank you for telling us about your recent visit at RED ROOF INN & SUITES HAZLETON. We thank you for your 3/5 score. However, it was regrettable to read that the beds were terrible. Please know that your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to improve your experience with us.Sincerely,LintonRed Roof Management RediResponse Specialist

Hi Ruth,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn & Suites Hazleton with us. It was so rewarding to see that we earned your 4/5 score with our comfortable beds and clean rooms. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Jocelyne,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Hazleton and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear James,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. I am glad to read that you were pleased with the room, prompting your 5/5 score. However, we're sorry to hear about the inconvenience caused by the noise from the adjoining room. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please do not hesitate to let the front desk know. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear David,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES HAZLETON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused by the phone not working and having to get ice by the lobby.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kerry-Lee Red Roof Management RediResponse Specialist

Dear Jairol, Thank you for leaving your feedback after your experience at RED ROOF INN & SUITES HAZLETON. Regarding the insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Mariela,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES HAZLETON. It's great to hear that you always love staying at our hotel. You also mentioned that you enjoyed our suites and breakfast offered. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Linda. The staff at the RED ROOF INN & SUITES HAZLETON and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Paula,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. I am glad to read that you were pleased with our facility and the breakfast provided. However, you mentioned that the heater fan was very loud. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Ashley,We are sorry to hear your recent experience at the Red Roof Inn & Suites Hazleton fell short your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. Nevertheless, I am glad to read that you were pleased with the politeness of our staff and the cleanliness of the room. We at Red Roof appreciate your business and truly value your feedback. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Kendra,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. We are delighted to read that you were pleased with cleanliness of our hotel, the quietness of our location and our staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for your perfect rating, Remigio. The staff at the RED ROOF INN & SUITES HAZLETON and I were so excited when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing the RED ROOF INN & SUITES HAZLETON. We hope to see you again soon. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Chère Sylvie,Merci de nous avoir parlé de votre récente visite au RED ROOF INN & SUITES HAZLETON. J'ai été ravie de lire que la proximité des restaurants vous a plu. Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience. Nous avons hâte de vous voir lors de vos futurs voyages.Sincèrement,Red Roof Management

Thank you for your perfect rating, Genevieve. The staff at the RED ROOF INN & SUITES HAZLETON and I were screaming with excitement when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Zander, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HAZLETON and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for your perfect rating, Melissa. The staff at the RED ROOF INN & SUITES HAZLETON and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you, Maximilian !!Always a pleasure to be your host! Looking forward to a return stay with us as you travel through the area!!

Dear Serena, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. I am sorry that your experience did not meet your expectations due to the possible lack of cleanliness of the room. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. Our Red Roof team value your feedback and will address the issues with our team to ensure improvements are made.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof Management RediResponse Specialist

Hello Jairol,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Hazleton and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for leaving a review, Reagan. At Red Roof Inn & Suites Hazleton we work hard to provide clean, comfortable and value based stays for all our guests, so I am happy that you were pleased with our staff service. You indicated however, that you encountered some distasteful situations while with us. Your feedback is always welcomed as it only helps us to improve our services.Thank you again, we hope you'll return so that we can provide you with another great stay.Best wishes,Red Roof Management

Hello Richard,I am pleased to have had you as our guest at our Red Roof Inn & Suites Hazleton. Your 5/5 score is much appreciated, as it is great to know that we achieved a great level of service for you. Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Very truly yours,Red Roof Management

Hello Eric, Thank you for you for your honest feedback. We are saddened to know the issue you described regarding you finding your room and the pillows to be unclean upon arrival. it’s good to see that this was quickly remedied by our staff who provided you with a different room. This is not usually an experience our guests have with us. Thank you for making us aware, as guest comfortability is one of our top priorities. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We wish you the best in your future travels.Sincerely, Red Roof Management

Thank you, Alisha, for your recent review of your stay at the Red Roof Inn & Suites Hazleton. It's wonderful to hear that everything was good on your stay with us, prompting your 4/5 score. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Maria,Thank you for choosing to stay at our Red Roof Inn & Suites Hazleton. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Dear Richard,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HAZLETON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be clean, quiet and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Thank you, Linda, for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Hazleton. We're thrilled to see that you appreciated good value, prompting your 5/5 score. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We hope to have the pleasure of welcoming you back in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

The team at our Red Roof Inn & Suites Hazleton would like to thank you for sharing your feedback with us, Elizabeth. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our staff being able to accommodate your last -minute request, along with our cleanliness surprising you delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Lucia. Our team at the Red Roof Inn & Suites Hazleton appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Thank you for sharing your 4/5 rating with us, Eugene. Our staff at the Red Roof Inn & Suites Hazleton was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. I am sorry that your experience did not meet your expectations. You stated that the poor soundproofing of the walls and the loud heater, along with the other highlighted issues hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future stays.Best wishes,Red Roof Management

Hello Bryan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HAZLETON and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Hello Martin,The staff at the Red Roof Inn & Suites Hazleton and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Arelis, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES HAZLETON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Richard,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HAZLETON and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Hazleton. It upsets me to read that your stay fell short of your expectations due to the uncleanliness of your room, the odor of the room and the other highlighted concerns that hindered your stay. It is our primary aim to provide you with a five-star experience and it is disheartening to hear that this is not the impression we left with you. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management