Beach nearby
Check availability

Reviews of Kona Coast Resort

3.5 out of 5
Kona Coast Resort
78-6842 Alii Dr, Kailua-Kona, HI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1008 reviews" "
Rating 8 - Good. 229 out of 1008 reviews" "
Rating 6 - Okay. 41 out of 1008 reviews" "
Rating 4 - Poor. 10 out of 1008 reviews" "
Rating 2 - Terrible. 8 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. I was traveling with my mom who is wheelchair bound and when I ask for assistance the staff easily help. Communication was very good and easy. I travel 3 times with United and every time I have great experience.
Stayed 4 nights in May 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything would book again
Stayed 6 nights in Apr 2024

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location/aloha spirit
Stayed 3 nights in May 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Tien, east lyme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very accommodating. Would definitely stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Brooks Michael, Ft.Mohave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.The staff was very polite and informative.Great time definitely would come again
Stayed 4 nights in May 2024

10/10 Excellent

aaron

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice access to shopping center and safe feeling
Stayed 5 nights in May 2024

10/10 Excellent

Shogik

Great hotel with 2 bedroom suits .Close to the ocean
Stayed 4 nights in May 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
All good, except for cockroaches in the bathrooms and kitchen areas.
Stayed 2 nights in May 2024

10/10 Excellent

Raymond Lloyd

Traveled with partner
Very nice place. Right on the golf course. Excellent staff and service. Only down side is no beach access but very close to the snorkeling bay.
Stayed 7 nights in Apr 2024

6/10 Okay

Vanessa

Traveled with family
Disliked: Staff & service, amenities
It’s nice but beware of roaches
Stayed 5 nights in Apr 2024

8/10 Good

Amber, Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sergiy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was excellent!!!
Stayed 5 nights in Apr 2024

4/10 Poor

Valerie

Traveled with partner
Lack of parking, no housekeeping service during 11 day stay and dirty floors that turned our feet black. Used to be better.
Stayed 11 nights in Apr 2024

8/10 Good

grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that our room had laundry. Disliked no beach or ocean access on property. The activities people try to force time shares down your throat when you ask for a bandage
Stayed 7 nights in Apr 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fantastic! Great amenities, great view and it was perfect and quiet. The pool temperature was ideal. The gym was a little small and the air conditioning in the room had a strange odor (like pee). Those would be my only complaints. Overall a wonderful experience and I would definitely stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Kona Coast Resort. Friendly and helpful staff, spacious rooms with kitchen and laundry, access to grills, porch with table, very convenient and family friendly as well as romantic for couples. We will definitely come again and stay at Kona Coast.
Stayed 8 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Close to food and beaches.
Stayed 7 nights in Apr 2024

10/10 Excellent

Hanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so impressed with the Kona Coast Resort. Everything exceeded my expectations: the suite, the service, and the amenities. This place was my favourite out of the 3 resorts we stayed at in Hawaii. Our suite was way bigger and better than I'd expected from the pictures. The bathrooms were very spacious and nice, and the master bedroom's bathroom had a huge bathtub with a tile platform and a step. Even the shower in the 2nd bathroom was huge, and the water pressure in both bathrooms was very good. The beds were big and comfy, and we had a huge kitchen and living room. The whole place was immaculately clean, and I loved that they provided lots of bath towels as well as beach towels. They have a lot of activities at this resort, and our favourite was the dance/band performance. There were a ton of different dances performed, and even some dances performed by a kids' dance school (?). I also liked that this resort seemed to be taking care of its stray cats. All of the resorts in Hawaii have stray cats, and sadly, at most of the resorts, the strays are in poor condition, and none of them are fixed. Kona Coast Resort's cats looked... maybe not in the greatest shape, but there were at least no cats with open wounds, none emaciated, and one of the cats was even TNR'ed (had the ear notch). As an animal lover, I found it distasteful and distressing to stay at a resort where none of the cats were fixed and had obvious medical issues that had gone untreated for a long time.
Stayed 5 nights in Apr 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Everyone was so nice! Couldn't complain about anything!!
Stayed 8 nights in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
spacious and comfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very roomy, wonderful lanai, full sized washer and dryer. The photos represent the property well.
Stayed 3 nights in Mar 2024

6/10 Okay

Ryan Michael

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First of all I have to say the staff at Kona Coast Resort is top notch. 5 out of 5 stars for the staff, very friendly and helpful and really put out that aloha vibe. The property itself is another matter. It is pretty run down and outdated. When we walked into our unit it felt damp. The faucet on the kitchen sink was leaking water out onto the counter top. There was chipped tile throughout in the kitchen and bathroom. It was clean but looked dingy. No smart TV's to sign into netflix or other streaming services. Exterior of buildings looked dirty and dated as well. At one point they had someone power washing the exterior of the building outside our units door and water was pouring into the kitchen area from outside and we had to use towels to clean it up. We are lucky that we were currently in the condo at the time, because if we were out and about and came back after we would have walked into a puddle in the kitchen and could have slipped and really hurt ourselves. The unit was damp and humid and any. The unit was at ground level directly in front of a tee-box for one of the holes on the neighboring golf course and all we could here were drunk people teeing off and yelling, couldn't really enjoy the patio and no privacy. Again, the staff was amazing but not being able to pick the unit we stayed in was a big drawback and we would have paid extra to be up off the ground if possible. We loved the big island and will be back someday but will not stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Carli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the rooms were STUNNING! After a full day of exploring and hiking, the bed was so comfortable and it was a beautiful, quiet place to come back to at the end of the day. The staff were incredible and went above and beyond!
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Casey William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything with the resort was very well maintained even in some of the older construction rooms. I had a mix up with the third party agency I used to get the room but the staff was very helpful in taking the time to find us a compatible configuration. The only downside in my stay was the intense marketing for time share presentations, so if you are not interested in spending 1.5-2 hours at least, listening to a sales pitch, then strongly decline. Otherwise I highly recommend staying at this beautiful resort.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was easy, ave the staff were polite
Stayed 7 nights in Apr 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 7 nights in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Alexandru V

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

DeSha

Liked: Property conditions & facilities
Property was wonderful staff was excellent but services for room poor and slow
Stayed 5 nights in Apr 2024

10/10 Excellent

Xiaoyang

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and neat with nice view to the Golf course. Staff were friendly and helpful. There were just one thing we thought could have been improved: a pest control went to our room(with notice) during our stay to spray. We had to put away food in a hassle to accommodate that. We understood that was for roach control of the whole complex but hoped it could have been done after we check out.
Stayed 3 nights in Apr 2024

8/10 Good

Kimberly

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful view of the ocean and nice pool facility. One pool was under construction but the main pool & hot tub were great and not overly crowded. The staff at check-in pushed the time share meeting but we heard from another guest that it was not a good experience so we didn’t do it. The condo was very large and comfortable with air conditioning & ceiling fans. The TV didn’t work well when we wanted to watch a movie at night. There is convenient shopping and restaurants within a very short drive. Overall we were happy with our stay here and we would come back again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Christine Rae

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet place to stay. Restaurant was just ok. Property very clean unfortunately not on the ocean. Beach was about 3 miles away.
Stayed 8 nights in Apr 2024

10/10 Excellent

Keith, Livingston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from town, but not too far. Free parking.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
short sweet stay , wish it was longer.. clean, nice, safe and quiet. Recommendable!
Stayed 2 nights in Apr 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a great value for the money. Having 2 bedrooms, full kitchen dining room, living room and nice size balcony with table for 6 pple. My only complaint is the Air Conditioning. It will not go lower than 74 and at times it seemed that it was not even blowing cold air. I can't imagine how hot the unit would be in the summer. It was very uncomfortable sleeping.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great!
Stayed 7 nights in Apr 2024

8/10 Good

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Apr 2024

2/10 Terrible

Steven, Captain cook

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk people can show more ALOHA.
Stayed 2 nights in Apr 2024

10/10 Excellent

Johanna, Crawford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet. Big rooms.
Stayed 5 nights in Apr 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and super nice, friendly!!
Stayed 5 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
AmaAing
Stayed 2 nights in Apr 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large unit with plenty of room amd awesome lanai space. Full kitchen was great too
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
From the moment of check-in, the staff was absolutely amazing. Friendly, helpful, informative aall with the aloha spirit. The property itself is beautifully located in walking distance of a shopping center. And the view of the ocean/ sunset was just simply elegant. I would highly recommende this property to anyonr.
Stayed 4 nights in Apr 2024

8/10 Good

Hanalei

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place. From the wonderfully staff to the cleanliness of the room. Will definitely be staying here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christina Mae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need to have a car and drive to enjoy the area beaches. Staff is responsive the site is beautiful with lanscaping. Enjoy the birds and tropical climate!
Stayed 6 nights in Apr 2024