Lack of coffee, and no milk for coffee, and no sugar for diabetic.
Romeldo
2024 年 4 月に 4 泊滞在
4/10 (不満)
Mark
カップルで旅行
2024 年 4 月 29 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
This was our 3rd trip to Haverhill and so we thought we'd try something other than the Travelodge.
Good location, with free parking but Room 4 was terrible.
The decoration is tired. (The bathroom floor covering looks older than me!)
The room is situated right above the pub/restaurant entrance and the door bangs every time someone enters or leaves. (It seemed like every door in the building slammed shut)
The bedroom window doesn't close properly so there is constant noise from traffic/drinkers.
Pub across the road has the deepest bass speaker I have ever had the displeasure of trying to sleep near. (Loud bass thumping till 1.30am)
Couldn't sleep so tried to make a cup of tea. No teaspoons! Then noticed that the milk sachets and Biscoff biscuits were out of date. (Got replacements when the staff arrived, but that didn't help me at 1am)
Miffed that I couldn't have a brew, I turned on the TV. It wasn't tuned in properly. I could watch a blocky BBC1 or listen to a couple of radio stations.
I understand that this place is cheap, but it is certainly not cheerful.
Don't say the room has a TV if you've not checked that it works.
Don't say the room has tea making facilities then provide out of date consumables.
We won't be staying there again!
Mark
2024 年 4 月に 2 泊滞在
4/10 (不満)
Neil
2024 年 4 月 10 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No soap in bathroom, milk was 3 months out of date, no hot water so could not use shower. No staff available to raise issues with
Neil
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
William
家族旅行
2023 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We were here for my mother’s funeral and the hotel owner was very accommodating allowing us to check in early (after flying all night from the US) to freshen up, before heading to the funeral.
Located in the center of town, walking distance to everything. For a 16th century building full of history it’s nice to hear about the history of the old ‘Coach House”. Annabelle and Keith who work in the bar/restaurant area are wonderful and welcome you like family. Julie is also a very hard worker, and made sure our room was always clean and stocked. I would not hesitate to stay here again.
William
2023 年 11 月に 6 泊滞在
8/10 (良い)
Andrew
出張
2023 年 10 月 27 日
良かった点 : 清潔度、スタッフとサービス
Andrew
2023 年 10 月に 1 泊滞在
2/10 (非常に不満)
Cristiane
2023 年 10 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cristiane
2023 年 10 月に 1 泊滞在
8/10 (良い)
Simon
出張
2023 年 10 月 13 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
A friendy but tired hotel with excellent restauran
My two-night stay for business was comfortable and the staff were very courteous and friendy. The hotel is tired and could do with a lick of paint and the bathroom, athough roomy lacked shower gel/soap but the newly opened
Indian restaurant within the hotel made up for the deficiencies.
It was excellent - freshly prepared, tasty Indian dishes served by professional/friendly waiters and very good value for money.
Simon
2023 年 10 月に 2 泊滞在
8/10 (良い)
Wendy
家族旅行
2023 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス
Not what is a 3 star accommodation by standards
Wendy
2023 年 10 月に 1 泊滞在
2/10 (非常に不満)
Terence
2023 年 9 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awful
Not somewhere we would stay we left that evening.didn’t stay the night. Very old fashioned pub/ hotel. Indian restaurant also in pub. Couldn’t get away with the smell anywhere. Large bedroom mattress rock hard. Need a severe update.