Havelock City Mall

We got to the property and did not have the upgraded rooms. Apparently they don’t read their emails or bookings from Expedia. We had to scramble to get just regular rooms. The actual rooms hardly anything worked including the locks, the safe, the bathtub did not work properly. It was quite a disappointment. Considering we thought we were getting an upgraded experience. I would not go there again.

Beautiful resort by the lake with amazing views, lovely staff and really good food! Very relaxing stay.

Beautiful setting. I was a bit confused about advertised lake who is actually not on the property and holds little for guests. Pool area was wonderful very quiet with trees and birds. Heinz was most helpful in sugges outings and arranging driver. A few niggles: Breakfasts like all in Sri Lanka could use some tweaking with toast presented first to go cold and items not offered but available such as tomatoes or bacon: readily provided when requested. Spider life is rampant so staff could pay more attention to cleaning webs on pool furniture and pot plants. Overall a beautiful property lovely staff and a wonderful stay