2/10 (非常に不満)
宿泊されたお客様
グループ旅行
2019 年 9 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Whats on the internet is not what you see when you get there. Staff was rude towards us, no visitors allowed. our rooms were cleaned at 16:00 noon after i called the supervisor who promised us that first thing Saturday morning they will come and clean. Sunday morning one of the ladys that works there came to us round about 9:30 and said she is here to see is everything moving out( who is everything)?
At 10 she came again while we were busy packing our bags in the car demanding the room key, which got me annoyed and i told her we will bring the key. As we get to reception we got the Supervisor we told him the service was not welcoming guess what he said to us, " you came here with an attitude Friday night" now tell me am i wrong to demand the room i booked for on the internet. I paid for that room not a room next to the kitchen. I will never recommend this place to anybody.........
宿泊されたお客様
2019 年 9 月に 2 泊滞在