「We have stayed at Hotel Sylva several times, but this was the first time with the current owners. We love the upgrades made to the rooms - walk in shower, large vanity area beside the.sink, new furniture and in room Keurig. The property is right downtown with shopping, restaurants and bars all an easy walk away. Friday night they had music in the park across the street which was an added bonus. The check in was contactless so we never interacted with the staff face to face, but they responded...
「It was a great area to stay. A close walk to casino. The manager was great at helping with an air conditioner problem which came and fixed the problem. It was an easy fix and quick at coming. 」
「We have stayed at the inn before several years back, and decided to stay again. We love the historic look of the Balsam mountain Inn, we learned that it changed ownership a few years back and the new owners are looking to preserve the classic look that appeals to everyone so much. They want to keep it as original as possible which is great, the down side of that is they removed the window units from the rooms. This may sound bad to some but for me it was a welcomed trip back to my childhood of...
