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ブレーメン ホテル ハルビン トレイン ステーションの口コミ

3.5 out of 5
ブレーメン ホテル ハルビン トレイン ステーション
No. 24, Railway Street, Harbin, Heilongjiang

口コミ

7.8

良い

評価 10 - 20 件の口コミ中 6 件が非常に良い" "
評価 8 - 20 件の口コミ中 7 件が良い" "
評価 6 - 20 件の口コミ中 5 件が普通" "
評価 4 - 20 件の口コミ中 2 件が不満" "
評価 2 - 20 件の口コミ中 0 件が非常に不満" "

7.4/10

清潔度

7.6/10

スタッフとサービス

5.6/10

設備とサービス

6.8/10

施設のコンディションと設備

口コミ

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2020 年 1 月に 1 泊滞在
mrs张からの返信 (投稿日 : 2020 年 2 月 6 日)
Dear guests! Thank you very much for staying in Bremen Hotel and leaving your valuable comments. Your recognition is our greatest honor and motivation. We will continue to maintain high-quality and excellent service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments. I sincerely look forward to your next visit and wish you a happy life!

8/10 (良い)

YU

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ハルビン駅が工事中の為、移動が少し不便になっているということと、wifiが時々弱くなることを除けば、フロントは親切で、部屋の質やアメニティ等も値段の割には格段に優れている。
2019 年 4 月に 4 泊滞在
前厅部からの返信 (投稿日 : 2019 年 7 月 10 日)
尊敬するお客様、こんにちは.ホテルのブルーベリーに宿泊できて光栄です。貴重なご意見をありがとうございます。私たちはもう関係部門に反映しました。そして改善を加える.至れり尽くせりのサービスを提供することに力を尽くします。ホテルにチェックインしたお客さんは私たちの素晴らしいもてなしを体験してほしいです。またのご来店を楽しみにしています。楽しい生活を過ごしてください。

10/10 (非常に良い)

T、Sapporo,japan

気になった点 : スタッフとサービス、施設のコンディションと設備
最悪
便の関係で夜遅く着きましたが、着いたらフロントに誰も居なく、ロビーのソファーで寝ていた人が起きてきて、予約がないと言い出し、パソコンで予約の確認すら出来ない担当者でした。なんだかんだで1時間半も待たされ、やっとチェックインできたら、今度はボイラーの故障でお湯が出ないと言われ、その日はシャワーも浴びれずに寝ました。対応の悪さにさすが中国って感じでした。
2018 年 7 月に 1 泊滞在
Doraからの返信 (投稿日 : 2018 年 7 月 21 日)
尊敬するお客様、こんにちは!ご宿泊いただいてありがとうございます。丁寧にお詫び申し上げます。ご迷惑をおかけして申し訳ございません。ご了承下さい。私达は従业员の训练を强化します。あなたのお勧めは、私达のホテルにとって本当に重要です、ありがとうございました。ベレ梅に向かって、ますます元気になって、あなたの次回のチェックインを期待します。

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
The hotel is showing it’s age. The carpet is old and dirty. The bed is as hard as a board. Breakfast had set menu where you pick from A to D everyday. It wasn’t quite good. The breakfast room was not very appealing. I was there during the virus outbreak where I had to be evacuated to one of their sister hotel since this hotel was very close to the train station. The sister hotel was way better although I only spent 1 night. I would recommend staying near the city center.
2020 年 1 月に 5 泊滞在
mrs张からの返信 (投稿日 : 2020 年 2 月 6 日)
Dear guests, we apologize for the inconvenience caused to you during the outbreak. The new hotel provided for you is also a four-star hotel under Bremen. For your satisfaction, all Bremen staff will try their best to serve you and look forward to your coming again

8/10 (良い)

Lars

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
one night
Stayed for a single night. Good comfortable warm hotel very close to Harbin train station. Possible to store lugage during the day after checkout while going to the ice festival
2020 年 1 月に 1 泊滞在
mrs张からの返信 (投稿日 : 2020 年 1 月 14 日)
Dear guests! Thank you very much for staying in Bremen Hotel and leaving valuable praise. Your recognition is our greatest honor and motivation. We will continue to maintain high-quality and excellent service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments. I sincerely look forward to your next visit and wish you a happy life!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 3 泊滞在
mrs张からの返信 (投稿日 : 2020 年 2 月 6 日)
Thank you for staying in Bremen railway station, your love and happiness. We know that we can do better only with unremitting efforts. We hope that the hotel's humanized facilities and equipment and intimate neighborhood service can make every guest feel comfortable and warm in the process of entering the hotel. We will feed back your opinions to relevant departments and improve them. We will be here for you all the time. I wish you a good job.

4/10 (不満)

JEEWALKER

グループ旅行
気になった点 : スタッフとサービス
我是泰国人 不会说中文 工作人员不会说英语。 我休息5天，每天都有保洁员。但这不干净 有时候热水器不能工作。 早上有几天，电源关闭。 早餐室没有饮用水。 不提供咖啡，如果您需要咖啡，请致电服务人员。 在酒店大堂，没有吸烟标志，但仍有一些人在吸烟，并且不允许员工吸烟。
2019 年 12 月に 5 泊滞在
mrs张からの返信 (投稿日 : 2020 年 2 月 6 日)
Dear guests! Thank you very much for staying in Bremen Hotel and leaving your valuable praise. Your recognition is our greatest honor and motivation. We will continue to maintain high-quality and excellent service standards and strive to create a comfortable and warm stay experience for every guest. You can contact our restaurant or lobby manager about any problem you encounter during your stay. We will be exhausted wholeheartedly Sincerely serve you! Looking forward to your coming again! Wish you a happy life!

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Great value for the price and location. 5 minute walk to the subway station. Friendly service provided by the staff; greetings were always warm, and the staff provided assistance in everything that I asked for. The hotel is a little outdated on the inside, there were a couple cigarette burns on the carpet in my room, the fridge didn't work, no AC in the room, wifi dropped in and out, black/dark brown water gushed out every time the shower faucet was turned on, the inside of the hotel could use a little more lights, and the hotel's surroundings can get a little hectic as it's located next to a train station.
2019 年 5 月に 8 泊滞在
前厅部からの返信 (投稿日 : 2019 年 7 月 11 日)
Dear guests, first of all, thank you for choosing the bramn hotel and making detailed comments. We are honored to provide you with a satisfactory check-in environment, and thank you for your recognition of the work of our hotel staff. We have reported the problem you mentioned to relevant departments, and we will solve it as soon as possible. Hotel staff look forward to your visit again!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2019 年 6 月に 2 泊滞在
creamからの返信 (投稿日 : 2019 年 6 月 30 日)
尊敬的客人您好！感谢您入住勃莱梅精品酒店。您的满意让我们感到无比幸福，能赢得您的厚爱，我们深知唯有以坚持不懈的努力，方能做的更好。我们酒店贴心的管家服务让顾客在入住过程中感到舒适，温馨。记得回来看我们呦，我们会一直在这等着您！祝您生活愉快！

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
酒店比较旧，房间不算太小，干净，前台有礼貌。哈站旁，走5分钟就有机场大巴站，以酒店的条件而论，价格有点小贵。
2019 年 1 月に 2 泊滞在
lisaからの返信 (投稿日 : 2019 年 2 月 25 日)
尊敬的客人您好：感谢您选择勃莱梅精品酒店。酒酒店属于欧式风情酒店，我们努力为来自全国各地的宾客打造舒适、安逸的入住体验，营造家一般的氛围，勃莱梅会一如既往地努力，期待您的下次光临！

10/10 (非常に良い)

beatrix

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 4 泊滞在
lisaからの返信 (投稿日 : 2019 年 1 月 6 日)
尊敬的客人您好，首先感谢您选择勃莱梅酒店，非常荣幸能得到您的认可，期待与您再次相遇！

8/10 (良い)

宿泊されたお客様

2018 年 12 月に 3 泊滞在
lisaからの返信 (投稿日 : 2019 年 1 月 6 日)
尊敬的宾客您好，感谢您选择勃莱梅酒店并在百忙之中做出点评。我们会继续努力，为客人提供舒适的环境和入住体验。酒店全体员工期待与您的再次相遇！

8/10 (良い)

ANTHONY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Group of 22 visitors- Christmas
Bremen Hotel .... Definitely very near the Harbin Train Station -Walking Distance .... Useful if you would connect to other Train Destinations.... even though at during our stay the Harbin Train Station was under a major Refurbishment and still Unopen . The area has a lot of Restaurants to choose within a block of its location ( another plus ) ....Relatively Clean and Safe for us ....and Hotel Staffs are very attentive and very helpful. They even give us apples to their guests as Christmas Gifts - a nice touch to make our stays very warmth and friendly The only Criticism I have is the water pressure when taking a shower during morning .... it slows when everyone is using - quite difficult when taking a bathe during winter ... hope they Solve this soon . Otherwise- we enjoy our stay in Bremen Hotel Harbin Train Station for 4 nights .
2018 年 12 月に 4 泊滞在
lisaからの返信 (投稿日 : 2019 年 1 月 2 日)
Dear guests, first of all, thank you for choosing the bramn hotel and making detailed comments. We are honored to provide you with a satisfactory check-in environment, and thank you for your recognition of the work of our hotel staff. Apple is a Christmas gift for you, I hope this trivial action can bring you warmth in the cold winter. We have reported the problem you mentioned to relevant departments, and we will solve it as soon as possible. Hotel staff look forward to your visit again!

10/10 (非常に良い)

J、Singapore, sg

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
This excellent hotel is located near train station. There are public buses to the central walking street and flood control monument. Famous dumpling restaurant chain nearby. Staff are very friendly and helpful. Room was spacious, well decorated, clean and warm. One of my best hotel experience in China, and for a very reasonable price too. I would stay here again if visiting Harbin. Staff speak English.
2018 年 12 月に 3 泊滞在
lisaからの返信 (投稿日 : 2019 年 1 月 2 日)
Dear guests, thank you for choosing the bramel hotel, which is located in the autumn forest business district, close to shopping shopping mall and railway station. It's convenient to travel. The hotel is your second home away from home. I hope you remember to go home next time you come to Harbin! We look forward to meeting you again!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2018 年 7 月に 1 泊滞在
Doraからの返信 (投稿日 : 2018 年 7 月 29 日)
Thank you for your good comments. Welcome to visit us next time!

8/10 (良い)

Kwan Yi

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 12 月に 4 泊滞在

6/10 (普通)

Christian

良かった点 : 清潔度
気になった点 : スタッフとサービス
Bremen Hotel - Great Location, Average Hotel
Overall, the convenience of the location made our stay at Bremen Hotel worth it. The bus stop for Unit 731 museum is only two or three minutes walk away, and the bus back from Harbin Snow and Ice World dropped us off right outside the hotel. Also, Saint Sophia Cathedral and Zhongyang Street are close by, and there is an ATM in the bank next door. Moreover, we enjoyed the decoration inside. Apparently, the rooms were remodeled in 2014. So, most of the interior design is very nice. Now for the downsides of Bremen Hotel. First and foremost, check-in was a little difficult. The front staff said they hadn't received notice of my booking through Hotels.com. However, I showed them the e-mail of my confirmation and they called someone over the phone, ostensibly the manager. At first, even he said he couldn't see my payment and asked me to pay at the front desk. However, we told them to just give us a room and around that time the manager called back and said he'd found our order. Short note here: my fiance is Chinese. Without her speaking to them, I imagine this situation would be much worse. The whole process took somewhere between 10-20 minutes. In addition, there were problems with the shower. First, it was too cold. Second, our drain was somehow clogged and filled the tub with water. We had the staff come to fix the drain, but the water never became that hot. Also, the heating unit was always too hot with no way to adjust the temperature. Also, no convenience stores nearby.
2017 年 12 月に 2 泊滞在

10/10 (非常に良い)

Nicolaj Gamborg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Right next to the airport bus.
Convenient to the airport shuttle. Staff was nice, and the room was really fine. Would deffinately use it if I need something with easy access to the airport again. If you are there to tour around the city, there will be more convenient options.
2017 年 12 月に 1 泊滞在
Thanks for your rating，see you next time。

6/10 (普通)

MEIYI

良かった点 : スタッフとサービス
2017 年 12 月に 1 泊滞在
We are honored to bring you such a pleasant travel experience and hope to serve you in the near future and wish you a good mood every day

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice and clean hotel but a bit inconvenient currently due to railway renovations.
2017 年 12 月に 1 泊滞在
REXからの返信 (投稿日 : 2018 年 1 月 6 日)
We are honored to bring you such a pleasant travel experience and hope to serve you in the near future and wish you a good mood every day