Dear the valued customer, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Business Director E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our services and our staff . It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear our Valued Guest, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We were a pity to know that you were waiting for your car due to miscommunication. Your words have been passed to our teams and this will certainly motivate them to keep up the better work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear Yasunari, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us. We are very pleased to read that you appreciated with our services and our staff . It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi. Kind Regards, Nguyen Trong Nghia (Mr.)

Dear Sir/Madam, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that your experience with us exceeds your expectations. Once again, thank you for your feedback and we look forward to welcome you again in the near future. Kind Regards, Nguyen Trong Nghia (Mr.)

Dear TAH, We very much appreciate your comments regarding your stay at the Conifer Boutique Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nguyen Trong Nghia (Mr.)

Dear our lovely guest, We very much appreciate your comments regarding your stay at the Conifer Boutique Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nguyen Trong Nghia (Mr.)

Dear our lovely guest, Thank you very much for your review. Sincerely, Nguyen Trong Nghia (Mr.)

Thanks for staying with us. We appreciate your feedback!

Dear our lovely guest, It is delightful to hear that you had an excellent stay with us. Thank you for praising our service and spending your time of sharing your review to us and other travelers as well. I am very proud of my team who is trying so hard in every single day to maintain our quality of personalized service. We are very much to look forward to serve you again in Hanoi. Sincerely, Nguyen Trong Nghia (Mr.)

Dear sir , We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . Regarding your comment about our pick up service . We have forward to our involved department for consider in plan for renovation next year , we will try to solve the problem as soon as possible. At conifer we care about guests sastifaction, and we hope to welcome you back to see the improvement.

Dear sir, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us .

We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel and our staff. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

Thanks for staying with us. We appreciate your feedback!

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Dear Valued Guest, Thank you very much for staying with us. We appreciate your kind feedbacks and will improve our service. Best regards,

Dear Valued Guest, Thank you for staying with us. Regards,

Thank you

Dear Valued Guests, Thank you very much for staying with us. Best regards,

Dear Our Lovely Guest, We thank you for your sharing your comment regarding your recent stay at Conifer Grand Hotel. I regret to learn about noise problems that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. Furthermore, in order to improve our services and to ensure that we meet your expectation, we would be grateful if you talk directly to us about this matter so we could take action or change any unpleasant thing immediately for you. At Conifer Grand Hotel, we are committed to providing a superior guest experience to each and everyone of our customers and we would valued your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Trong Nghia (Mr.)

Dear Our Lovely Guest, We thank you for your sharing your comment regarding your recent stay at Conifer Boutique Hotel. I regret to learn about noise problems that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. Furthermore, in order to improve our services and to ensure that we meet your expectation, we would be grateful if you talk directly to us about this matter so we could take action or change any unpleasant thing immediately for you. At Conifer Boutique Hotel, we are committed to providing a superior guest experience to each and everyone of our customers and we would valued your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Trong Nghia (Mr.)

Dear Hanna, We thank you for your sharing your comment regarding your recent stay at Conifer Boutique Hotel. I regret to learn about noise problems that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. Furthermore, in order to improve our services and to ensure that we meet your expectation, we would be grateful if you talk directly to us about this matter so we could take action or change something immediately for you. At Conifer Boutique Hotel, we are committed to providing a superior guest experience to each and everyone of our customers and we would valued your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Trong Nghia (Mr.)