「We found check-in straightforward, but unfortunately both rooms we were given were unacceptable. The first room’s A/C was extremely noisy, so we were moved — but the replacement still had dirty floors, a dirty/sticky TV stand, and sheets with what looked like cigarette burns. The room also smelled of mildew; the bathroom was particularly unclean and the shower curtain was covered in mildew. When I raised the issues with the front desk, the staff response was dismissive. We decided to leave early...
「We found check-in straightforward, but unfortunately both rooms we were given were unacceptable. The first room’s A/C was extremely noisy, so we were moved — but the replacement still had dirty floors, a dirty/sticky TV stand, and sheets with what looked like cigarette burns. The room also smelled of mildew; the bathroom was particularly unclean and the shower curtain was covered in mildew. When I raised the issues with the front desk, the staff response was dismissive. We decided to leave early...
Laura