ibis Hamburg City

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for ibis Hamburg City

Terrace/patio
Bar (on property)
Bar (on property)
Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Exterior
Ibis Hamburg City, in the heart of Hamburg, offers a warm welcome. Enjoy dinner at the on-site restaurant, drinks at the bar, or relax in the garden. Free in-room WiFi and easy access to attractions like Mehr!-Theater am Großmarkt. Staff receive positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
The current price is ¥12,361
¥13,227 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(43 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Room, 2 Twin Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, ibis Hamburg City is near a metro station. Moenckebergstrasse and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Planetarium Hamburg and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall, or consider Mehr!-Theater am Großmarkt for a night out.
Map
20097, HH, Hamburg, Amsinckstr. 3

What's nearby

  • Moenckebergstrasse - 7 min walk - 0.6 km
  • Mehr!-Theater am Großmarkt - 8 min walk - 0.7 km
  • Hamburg City Hall - 16 min walk - 1.4 km
  • Miniatur Wunderland - 2 min drive - 1.4 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Viva Cantina - ‬1 min walk
  • ‪RoofDrop Bar - ‬1 min walk
  • ‪Bus Stop - ‬10 min walk
  • ‪Oberhafen-Kantine - ‬9 min walk

About this property

ibis Hamburg City

Eco-certified hotel near Moenckebergstrasse
Located close to Mehr!-Theater am Großmarkt and Hamburg City Hall, ibis Hamburg City provides a terrace, a shopping mall on site, and a garden. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A vegetable garden, an elevator, and smoke-free premises
  • A front-desk safe and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 252 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Daily housekeeping and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping mall

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Is ibis Hamburg City pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 16 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis Hamburg City?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at ibis Hamburg City on Oct 19, 2025 start from ¥12,361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Hamburg City?

Self parking is available for EUR 19 per night.

What time is check-in at ibis Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at ibis Hamburg City?

Check-out is at noon.

Where is ibis Hamburg City located?

Located in Hamburg-Mitte, this eco-certified hotel is within 1 mi (2 km) of Moenckebergstrasse, Mehr!-Theater am Großmarkt, and Hamburg City Hall. St. Michaelis Church and Elbe Philharmonic Hall are also within 2 mi (3 km). Steinstrasse U-Bahn is only a 3-minute walk and Steinstraße Station is 5 minutes.

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Reviews

ibis Hamburg City Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 301 out of 1010 reviews
Rating 8 - Good. 537 out of 1010 reviews
Rating 6 - Okay. 143 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

Reviews

8/10 Good

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage. Nähe U-Bahn Station und Hauptbahnhof.
Stayed 2 nights in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage ist sehr zentral und man erreicht zentrale Sehenswürdigkeiten gut. Leider sind viele Obdachlose und Drogenabhängige im nahegelegenen Umfeld.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat rine Top Lage. Nah am Hbf aber nicht zu nah. Die Zimmer waren sauber und zudem haben wir statt einem Dreierzimmer sogar zwei Doppelzimmer bereitgestellt bekommen. Ein top Hotel für einen Kurzaufenthalt aber sicherlich auch für längere Aufenthalte.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nähe zum Hauptbahnhof, nur 10 min Fußweg. Gute Anbindung zum Nahverkehr. Ansprechende Einrichtung sowohl Zimmer als auch Speise- und Aufenthaltsraum.
Stayed 3 nights in Jul 2025

8/10 Good

Per

Liked: Cleanliness, staff & service
God beliggenhed og en fornuftig pris. God morgenbuffet.
Stayed 2 nights in May 2025

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities

Super god beliggenhed

Super fint hotel med god beliggenhed. Meget standard hotel og ok udvalg til morgenmad.
Stayed 2 nights in Mar 2025

8/10 Good

Gerhard Friedrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft in günstiger Verkehrslage, trotzdem ruhig
Stayed 1 night in Mar 2025

8/10 Good

Herbert

Liked: Cleanliness, property conditions & facilities
Alles in allem gut.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens wir kommen bestimmt wieder
Stayed 2 nights in Mar 2025

8/10 Good

Inge G J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint og rent, selv på toiletterne i kælder etagen. Der duftede rent og behageligt og var tip top
Stayed 2 nights in Jun 2025

8/10 Good

Adriaan

Liked: Staff & service
Location was good, walking distance of the city centre and public transport
Stayed 3 nights in Apr 2025

8/10 Good

Uwe

Liked: Property conditions & facilities
Zentrale Lage zum ÖVB
Stayed 5 nights in Apr 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities
Die Lage ist relativ zentral.Zimmer/Bad sehr klein. Frühstück sehr voll, aber gut.
Stayed 1 night in Mar 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück war gut
Stayed 1 night in Mar 2025

6/10 Okay

Shahin

Det var okey
Stayed 2 nights in Jun 2025

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! everything works, and you don't have to think or complain about anything! windows very well insulated, you can't hear anything from the streets outside.
Stayed 3 nights in Jun 2025

8/10 Good

Holger

Liked: Cleanliness, property conditions & facilities
Tüge waren Nachts laut. Klimaanlage nicht wirklich regelbar
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024

8/10 Good

Bjarke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt og rent værelse til prisen. Det var lidt svært at finde ind til hotellet og parkering, men personalet var flinke til at hjælpe.
Stayed 1 night in Apr 2025

8/10 Good

Manfred

Liked: Cleanliness, amenities, property conditions & facilities
Alles gut
Stayed 3 nights in May 2025

6/10 Okay

Yuki

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
冷蔵庫とケトルがない点が困りました。
Stayed 5 nights in Aug 2025

8/10 Good

Zayn

Liked: Cleanliness, amenities, property conditions & facilities
Decent but the front desk lady had a bit of an attitude
Stayed 1 night in May 2025