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Hotel Alster-Hof

Elevate your stay with top-notch amenities and take in breathtaking city views. Find tranquility by unwinding at the sauna or exploring nearby cultural landmarks.

Choose dates to view prices

Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
  • Laundry
The current price is ￥19,550
￥23,150 total
includes taxes & fees
Aug 2 - Aug 3

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Family Room

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Single Room

Single Room | Hypo-allergenic bedding available, minibar, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(55 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

A modern hotel room with a large bed, a desk, and a chair.

Double or Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located near a boardwalk/promenade, Hotel Alster-Hof is in Hamburg City Center neighborhood and is connected to a shopping center. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as sailing. Visit our Hamburg travel guide
Map
20354, HH, Hamburg, Esplanade 12

What's nearby

  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    1 min walk - 0.1 km
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    1 min walk - 0.2 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    11 min walk - 1.0 km
  • Hamburg State Opera
    3 min walk - 0.3 km
  • Congress Center Hamburg
    10 min walk - 0.9 km

Getting around

  • Stephansplatz U-Bahn
    1 min walk
  • Hamburg Dammtor Station
    6 min walk
  • Hamburg Airport (HAM)
    33 min drive

Restaurants

  • Green Papaya
    2 min walk
  • L’Osteria
    3 min walk
  • Hofbräu Wirtshaus Esplanade
    2 min walk
  • Starbucks
    5 min walk
  • Casino Esplanade
    2 min walk

About this property

Hotel Alster-Hof

  • Upscale hotel near Reeperbahn
  • Close to Miniatur Wunderland, Hotel Alster-Hof provides a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
  • Additional perks include:
    • A 24-hour front desk, a TV in the lobby, and an elevator
    • A front-desk safe, a porter/bellhop, and free newspapers
    • Multilingual staff, luggage storage, and smoke-free premises
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 108 rooms include amenities such as free WiFi, safes, and minibars. Guest reviews say good things about the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • HDTVs with satellite channels
    • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Alster-Hof pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alster-Hof?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on Aug 2, 2026 start from ￥19,550, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alster-Hof?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel Alster-Hof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Casino Esplanade and Hamburg City Hall. Hamburg Messe and Congress and Reeperbahn are also within 1 mi (2 km). Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alster-Hof Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 424 out of 1000 reviews
Rating 8 - Good. 455 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

Verified

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast, 24 Hour reception and so close to subway and bus in the city of Hamburg.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, really nice staff, and so I had a great stay with my family.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very welcoming and helpful in all aspects of my stay, and the single room I had was very clean and comfortable. The breakfast was great, the location was perfect, with bars, restaurants and public transport all in the immediate vicinity.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, amicable staff, very comfy rooms. Great for families!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for touring or finding a quiet lovely spot to rest in.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was quick and efficient. Staff including front desk and breakfast were friendly. The room was clean and the hotel is in a prime location. I would go here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg visit

Good location for shopping and a great view by the lake, right down the street. Staff was friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Amenities
What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

KIYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

gloria

Liked: Staff & service
The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Plus side. Location. Clean and safe. Downside: dated rooms. Breakfast options limited. Rooms decent. Some road noise and the maid likes to start her work at 7am!! Very convenient though. Be careful, windows open wide and be careful with small children. Seems like it is being updated so will Improve.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot.
Stayed 1 night in May 2025
Verified

8/10 Good

Mr Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops. Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Gelana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel in the center city . Convenient and walkable to all major attractions. Did not like the check in process . They could not find my reservation for a while . Not pleasant . Rooms are nice and clean. Sofa had stains on it .
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with good location

Nice hotel with good location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near everything.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Takashi

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Convent area to tourist
Stayed 2 nights in Aug 2025