8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 8 月 26 日
良かった点 : 清潔度、客室の快適度
Good and bad.
Our experience with this property has good and bad sides.
Good: The apartment was very clean and well equipped. Wasn't hard to find parking (blue-white, for pay). Other guests in other 2 rooms in the apartment were OK and not noisy. There are shops within walking range.
Bad: On our way to the apartment (2 hours prior to arrival) we called the owner to ask for a key handover. Then we realized we were given some other apartment. Not the one we ordered. Without any explanation. We just saw his message pointing to some other address. When we called, we were told there is some "problem" with the original apartment and "it is what it is". We can take it, or get our money back. Of course, we couldn't cancel just like that 2 hours before 4 days vacation with kids. This other apartment was additional 10 minutes walking away from the beach, compared with the original address.
The building is VERY old and there were dead cockroaches in the stairs that were not cleaned during our whole stay.
All in all, the apartment was OK and clean. And this "surprise" change in the last moment (without any explanation) could be much worse.
宿泊されたお客様
2020 年 8 月に 3 泊滞在