カップル用トリートメントルーム、ボディ トリートメント、アロマテラピー、ホットストーンマッサージ、スウェーデン式マッサージ、タイ式マッサージ
利用可能日を確認

ザ トレイ ホテルの口コミ

4 out of 5
ザ トレイ ホテル
47 Lach Tray, Ngo Quyen, Hai Phong

口コミ

6.4
評価 10 - 8 件の口コミ中 2 件が非常に良い" "
評価 8 - 8 件の口コミ中 2 件が良い" "
評価 6 - 8 件の口コミ中 1 件が普通" "
評価 4 - 8 件の口コミ中 1 件が不満" "
評価 2 - 8 件の口コミ中 2 件が非常に不満" "

7.6/10

清潔度

7.2/10

スタッフとサービス

7.2/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

8/10 (良い)

YUKI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 7 泊滞在
Sales & Marketing Department からの返信 (投稿日 : 2020 年 3 月 25 日)
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

8/10 (良い)

Mimi、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
2018 年 7 月に 2 泊滞在
Sales & Marketing Department からの返信 (投稿日 : 2020 年 3 月 25 日)
Dear valued customers, A warm thank you for choosing Nam Cuong Hai Phong Hotel and for taking your time to review our hotel, we are delighted to know you had an enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in the future. Best regards, Sales & Marketing Department

2/10 (非常に不満)

Sattha

2024 年 1 月に 3 泊滞在

2/10 (非常に不満)

Sattha

2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

gwang soon

2023 年 2 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
2019 年 6 月に 1 泊滞在
Sales & Marketing Department からの返信 (投稿日 : 2020 年 3 月 25 日)
Dear value customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

4/10 (不満)

Mingoo

良かった点 : 清潔度
気になった点 : スタッフとサービス、客室の快適度
Not a good service
Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Sales & Marketing Department からの返信 (投稿日 : 2020 年 3 月 25 日)
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department