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デラシー ハ ロング ホテルの口コミ

4.5 out of 5
デラシー ハ ロング ホテル
A9, Lot 1, Dong Hung Thang 2, Bai Chay Ward, Ha Long, Quang Ninh

口コミ

9.4

最高に素晴らしい

評価 10 - 43 件の口コミ中 34 件が非常に良い" "
評価 8 - 43 件の口コミ中 5 件が良い" "
評価 6 - 43 件の口コミ中 2 件が普通" "
評価 4 - 43 件の口コミ中 1 件が不満" "
評価 2 - 43 件の口コミ中 1 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

9.8/10

設備とサービス

9.6/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

6/10 (普通)

Tomoko

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
きれいですが、予約したホテルと名前が変わっており新しいオーナーになっていたようです。スタッフもまだ新人さんという感じでサービスというより何とかこなしているようで見ていてこちらが不安なくらい。部屋はきれいで広いので良かったですが、ロビーも部屋もとても寒く、へやのエアコンは見に来てもらい少しは良くなりましたが、お客がいないためかロビーはエアコンを入れていないそうでスタッフはダウンコートを来て仕事していました。ホテルの周りは立派なホテルが立ち並んでいますが、客はあまりいないのかレストランなどは閉店しているか開店休業状態。寂しい街でリゾートという感じは全くなかったのが残念です。季節が冬だったからかもしれませんがデッドタウンのようでした。
2024 年 1 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear our beloved guest, Warmest Greetings from DeLaSea Ha Long, Thank you so much for taking your precious time to review us. We are deeply sorry for your dissatisfaction about our services that did not match your standard while staying at our hotel. We will take note the information and will improve for the better service in the future. Once again, we apologize for the issue and hope to have another chance to serve you with the higher level. Best Regards,DeLaSea Halong Hotel

10/10 (非常に良い)

alan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff and service at this hotel are second to none. Their attention to detail and their ability to secure the best deals for tours and transport are highlights
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Mukund、Dabolim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the finest hotels and we were extended all the facilities. The view of the limestone islands in the bay from the room was breathtaking. The breakfast buffet was fantastic. The staff at the reception and the restaurant were friendly. Highly recommended.
2024 年 5 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Larry

2024 年 5 月に 3 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff went out of their way to assist you on your needs. Very friendly staff.
2024 年 2 月に 12 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Vinh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
From the bellboy to the reception staff to all of the staff in the restaurant staff and the room this is a beautiful hotel. The staff treat you like luxury and are always so helpful. Food was great. Prices are good and we really enjoyed our stay. We extended 1 more night because we liked the hotel so much. Thank you again for a wonderful stay Joseph
2024 年 4 月に 1 泊滞在
DeLaSea Ha Long Hotelからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Jesus

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly and hotel was clean. Hotel was gorgeous , would definitely stay here again.
2024 年 3 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Eui Won

2024 年 2 月に 1 泊滞在
DeLaSea Ha Long Hotelからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Nhi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is friendly and the room is cleaned
2024 年 2 月に 1 泊滞在
DeLaSea Ha Long Hotelからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

8/10 (良い)

Vincent

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ein sehr schönes 5 Sterne Hotel (Ausstattung und Service) welches leider am falschen Ort liegt. In der Umgebung findet man keinerlei Restaurants um ein Lunch oder Dinner zu sich zu nehmen. Man ist gewissermaßen auf den „In-Room-Dining Service“ angewiesen. …wir bestellten also zweimal Gerichte und wurden enttäuscht. Es war jeweils kalt und nicht ansprechend. Sowas kann sich ein 5- Sterne Hotel leider nicht erlauben. Wir haben dies bei unserer Abreise angesprochen und hoffen nun für weitere Gäste vorgesorgt zu haben.
2024 年 1 月に 3 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Georges

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Comme vous devez bien vous en douter ce qui était magnifique c’était bien évidemment La Baie D’halong. La ville grosse déception restaurant pas terrible attrape-nigaud pour les touristes j’ai mieux mangé à l’hôtel chose que je fais rarement je préfère traîner
2024 年 1 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

GER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wish more staff speak English
2024 年 1 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Palina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

KYUSUN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
정말 좋았어요
서비스 정말 친절합니다. 숙박도 깨끗하고
2023 年 12 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Ánh

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would rate this a 6 if I could. This has to be one of the best places I've ever stayed. I had the pleasure of experiencing the breakfast offering at Delasea Ha Long and it was truly a delightful start to my day. The facilities and amenities are wonderful, courteous staff and perfect hospitality. Not to mention the spa service is a true haven for those seeking a break from the hustle and bustle. Im highly recommend this hotel to you guys.
2023 年 11 月に 1 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

13.Nguy?n Ng?c

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I just returned to Vietnam. During this time, I went to many places to visit and relax. Coming to Ha Long, I cannot help but recommend this hotel for you guys.Everything here is perfect.I recently experienced the spa massage services, and it was truly rejuvenating,The foot massage itself was expertly done, relieving tension and leaving me feeling utterly relaxed.The staff was helpful,extremely clean room,the accommodations were beautiful,The restaurant's food is so delicious.It couldn't have been better.
2023 年 11 月に 1 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay and will come back definitely back!
I had a wonderful stay here. Great hotel, good location but the best was the wonderful staff who helped me a lot. For example after my checkin they where still able to get me in a really short period on a boat tour for the same Day. But they also give a lot of information and arranged my transfers. Great stay and will definitely come back next time.
2023 年 11 月に 2 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Huy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel brings a feeling of luxury and peace. The breathtaking view of Ha Long Bay from the hotel is amazing. The rooms are elegantly decorated. The hospitality of the staff is commendable. Interesting local and international dishes. I was very satisfied and will continue to stay here when I have the opportunity to come to Ha Long
2023 年 11 月に 1 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Visakan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great and very helpful, reliable staff. Alice went over and above to meet all our needs and make our stay as comfortable as possible.
2023 年 11 月に 3 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 11 月 18 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Cu

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Neues und schönes Zimmer. Zentrale Lage in der Nähe von Restaurants und Einkaufsmöglichkeiten. Das Restaurant bietet einen tollen Blick auf die Berge und die Wolken über den Bergen und der Ebene. Das Servicepersonal war freundlich und hat uns sehr weitergeholfen. Vielen Dank und bis bald
2023 年 11 月に 1 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Berg

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I came Ha Long for 1 night and stay in DeLaSea hotel. I think that was good choice. Receptionist was nice and professional, they gave us some good tips for visiting in Ha Long. They have in-house swimming pool also with nice view. I had the best memories in Ha Long. Make sure will come back.
2023 年 11 月に 1 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Uber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel with the most helpful Staff
Visiting DeLaSea is always a great experience, since the moment you check-in at the front desk in the Lobby, all the staff is helpful and charming. The rooms are spacious and the view of Ha Long Bay on the Ocean side is just breathtaking, so beautiful. I will be going back definitely always.
2023 年 8 月に 1 泊滞在
DeLaSea Ha long Hotel Support Teamからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay. Sincerely, DeLaSea Ha long Hotel Team

10/10 (非常に良い)

Chris

2023 年 5 月に 1 泊滞在
DeLaSea Ha long Hotel Teamからの返信 (投稿日 : 2023 年 5 月 30 日)
Dear our beloved guest, Thank you very much for your beautiful review of our hotel.It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to DeLaSea Halong as it would be a pleasure to welcome you again and help to create another memorable stay, Sincerely,

2/10 (非常に不満)

SHU YEN

2022 年 12 月に 1 泊滞在
Phat Linh Hotel Ha Long Teamからの返信 (投稿日 : 2023 年 1 月 11 日)
Dear our beloved guest, Warmest Greetings from Phat Linh Hotel Ha Long, Thank you so much for taking your precious time to review us. We are deeply sorry for your dissatisfaction about our services that did not match your standard while staying at our hotel. We will take note the information and will improve for the better service in the future. Once again, we apologize for the issue and hope to have another chance to serve you with the higher level. Best Regards,

10/10 (非常に良い)

Joanne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 7 月に 1 泊滞在
Phat Linh Hotel Ha Long Teamからの返信 (投稿日 : 2023 年 1 月 11 日)
Thanks for choosing us for your stay and rating us on Hotels.com. We hope to welcome you again in the future. Wish you all the best

4/10 (不満)

Byeong Heon

2022 年 6 月に 1 泊滞在
Phat Linh Hotel Ha Long Teamからの返信 (投稿日 : 2023 年 1 月 11 日)
Dear our beloved guest, Warmest Greetings from Phat Linh Hotel Ha Long, Thank you so much for taking your precious time to review us. We are deeply sorry for your dissatisfaction about our services that did not match your standard while staying at our hotel. We will take note the information and will improve for the better service in the future. Once again, we apologize for the issue and hope to have another chance to serve you with the higher level. Best Regards,

8/10 (良い)

Leon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff
2022 年 4 月に 3 泊滞在
Phat Linh Hotel Ha Longからの返信 (投稿日 : 2022 年 5 月 12 日)
Dear our beloved guest, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Many thanks and kind regards,

10/10 (非常に良い)

James myongtong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 2 泊滞在
Phat Linh Hotel Ha Longからの返信 (投稿日 : 2022 年 5 月 4 日)
Thanks for choosing us for your stay and rating us on Hotels.com. We hope to welcome you again in the future. Wish you all the best

8/10 (良い)

han james

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2020 年 7 月に 1 泊滞在
Gracieからの返信 (投稿日 : 2020 年 8 月 29 日)
Thanks for choosing us for your stay and rating us on Hotels.com. We hope to welcome you again in the future. Wish you all the best

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 2 泊滞在
Gracieからの返信 (投稿日 : 2020 年 8 月 29 日)
Thanks for choosing us for your stay and rating us on Hotels.com. We hope to welcome you again in the future. Wish you all the best

10/10 (非常に良い)

han james

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2020 年 7 月に 1 泊滞在
Gracieからの返信 (投稿日 : 2020 年 8 月 29 日)
Thanks for choosing us for your stay and rating us on Hotels.com. We hope to welcome you again in the future. Wish you all the best