-Poor communication. 4 emails (3 unanswered) and three phone calls ( two "no answer" well within business hours) just to get my bill paid.
-Floor number didn't match room key number
- Obvious food smears on fridge.
-Bathtub spout heavily tarnished and chrome flaking off into tub.
-Clear shower control knob showing disgusting sludge build-up inside of it.
-Heavily stained hand towel folded and presented to us as cleaned and ready for use (it was, however, folded nice and cute on the bask of the toilet).
-Balcony furniture disparately needs replaced. My wife's powder blue robe now has battle scars in a deep rust tone from the arms and back of the chair.
-Paint spatter in both sides of kitchen sink.
-No available info on area attractions or events.
- No info for restaurants or clubs, nothing!
-No electrical outlets near the bedroom night stands. I had to pull the bed away from the wall to use the one behind the headboard.
I could go on but I won't. I think you get my point.
We left dissatisfied and at a point I felt I should simply drop off the keys and chalk it up as a learning experience. Therefore, I deposited the keys, said nothing and left. Sometimes, it's probably best to simply say nothing. My wife says I am not very good at that - lol.
We have visited this area of the gulf for nearly 30 years and have never had a need to leave anything negative as review. This trip, however, was much different start to finish.