"The Island Resort in Fort Walton has a great beachfront location, but our experience was disappointing overall. The resort charges a daily resort fee, yet beach service is not included. Guests must pay extra for beach chairs and umbrellas despite already paying the resort fee, which feels misleading for a beachfront resort.
The facilities are noticeably run down and in need of updating. The public restrooms near the pool were especially disappointing and reminded me more of the bathrooms you'd find at a gas station on a busy turnpike than at a resort property.
Another letdown was the towel service. Instead of proper beach towels, the hotel provided what felt like small, worn rags that were not suitable for a day at the beach.
On a positive note, the food trucks by the beach were a nice touch and offered convenient dining options with a fun atmosphere.
Overall, while the beach location is excellent, the aging facilities, poor towel service, and extra charges for beach amenities made the experience feel more like a Motel 6 on the beach than a true resort. For the price and the added resort fees, I expected much better."
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