Search Chalets in Guaiú

"Friendly staff, the hotel needs a major renovation, the restaurant food is awful. "

"Internet was dinosaur slow. The restroom was sub par "

"Good place with great location. "

"Very smelly bathroom, weak shower with heating problems, breakfast starts too late, room service only until 8:30 pm, they didn't give me a knife and fork when I asked for them. The Wi-Fi doesn't work, the TV doesn't work."

"The freshness of the food was less than I expected."

"Clean room, nice staff and good location!"

"Checked in late at night and they didn’t believe I paid through Expedia. Asked for multiple forms of proof that I had paid. I ended up showing having to show them my credit card app proving the charge. When I got to the room, there were no towels, so then I needed to call and request them. Then when I went to the bathroom turn on the faucet, the water was dirty ran brown, and the toilet wouldn’t flush. I had to call back to the front office, let them know and request another room, by this time it’s 1 AM in the morning. When I finally got into the new room only one outlet in the entire unit worked so there is no way for both me and my wife to charge our phones."