8/10 (良い)
Asher
2023 年 12 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Had a great and affordable stay. The apartment is on a busy road but I didn't mind it. Apartment was clean and comfortable. Pillows felt weirdly non-existent though.
When trying to ask a question on arrival, I called and spoke to a lady in reception who could not seem to communicate in a professional manner (which is something I strongly value when communicating with anyone). I don't know how to explain, she was rude and unpleasurable to speak to and in the end I didn't even get resolution to my question and had to guess my way.
Once I arrived at the reception, I spoke to another lady who was super nice and helpful. Upon checkout I overheard her actually yelling at a couple who were having a hard time checking out as you need to on a Wedenday on your own as they're office is closed. This really left a bad taste in my mouth and If I ever came back to Grindelwald, I would not choose to stay here again.
Asher
2023 年 10 月に 6 泊滞在