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アトリウム インの口コミ

2 out of 5
アトリウム イン
425 S Main St, High Point, NC

口コミ

8.2

とても良い

評価 10 - 298 件の口コミ中 142 件が非常に良い" "
評価 8 - 298 件の口コミ中 83 件が良い" "
評価 6 - 298 件の口コミ中 36 件が普通" "
評価 4 - 298 件の口コミ中 18 件が不満" "
評価 2 - 298 件の口コミ中 19 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

7.0/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Kimberly

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The man who checked me in was really rude, and even though they had plenty of rooms down stairs he insisted that I was to stay upstairs when I seen the room there was dead flys everywhere and no air conditioning was on so it was like 90 in the room I ended up just going somewhere else it was that bad
2024 年 5 月に 1 泊滞在
JPCからの返信 (投稿日 : 2024 年 5 月 28 日)
sorry for your bad experience we will take this issue more seriously

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Took my kiddo for an impromptu overnight mommy/daughter trip and needed a place to stay. Love older hotels with character, and this one is clean, quiet, and nostalgiac. Excellent service and no noise or issues!
2024 年 5 月に 1 泊滞在
Atrium Innからの返信 (投稿日 : 2024 年 5 月 24 日)
Thanks you for stay at the Atrium Inn .

2/10 (非常に不満)

Lesvia

出張
Terrible my trip was previously cancelled. I called 48 hrs before to cancel the reservation and was still charged and stated they is no reimbursement.
2024 年 4 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Lesvia, I apologize you feel this way. As stated on our page all reservations are Non-refundable. All reservations are final due to our property policy. We do not offer a time window to cancel a reservation.

10/10 (非常に良い)

Sami

2024 年 5 月に 2 泊滞在
YHからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Sami,we greatly appreciate the great Review. we would love to have you stay with us again at the Atrium Inn!

8/10 (良い)

Peggy

出張, 家族旅行
Staff very friendly. Felt safe in the area.
2024 年 4 月に 2 泊滞在
YHからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Peggy.we appreciate you taking time to leave us a great Rating. we are glad you felt safe on our property. Thank you for staying with us at the Atrium Inn!

10/10 (非常に良い)

Mark

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and proprieter are very helpful. Great experience.
2024 年 4 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mark,we are very happy to hear we could be helpful. We are very delighted to hear we could make your experience with us a great one.

10/10 (非常に良い)

Scott

2024 年 4 月に 2 泊滞在
YHからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Scott,we greatly appreciate you leaving us a great rating!We hope to have you stay with us again.

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly fellow at check-in… fresh paint hot shower tidy rooms and comfy bed. Just whst we needed!
2024 年 4 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Christine, Thank you so much for the great review and rating. We are very glad to hear we could make your stay with us a great one. We would love to have you stay with us again in the future.

10/10 (非常に良い)

Laurie

2024 年 3 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Laurie,Thank you for the great rating, we appreciate you taking a moment to leave a rating!

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean. Professional staff
2024 年 3 月に 1 泊滞在
DHからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for the positive feedback!

10/10 (非常に良い)

Marisa

2024 年 2 月に 1 泊滞在
DHVからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for the positive feedback, we appreciate it!

8/10 (良い)

Roslin

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Roslinthank you so much for the good rating.please let us know how we can improve your stay with us in the future we are more than happy to help.

6/10 (普通)

paula

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Well after our second room the first one had no heat, it was okay a little run down. but it was fresh paint and new rug. It was on the second floor and no elevator the stairs were a little scary the handrail was wobblily, and the stairs were thin in some places. The room could have used an airing out. They tried to make our stay good. they cleaned our room daily and made sure we had enough towels.
2024 年 2 月に 2 泊滞在
YHからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Paula thank you for the Review,I'm sorry to hear the stairs were "scary", i would have been more than happy to give you a room downstairs if i was informed about this during your stay. If you allow us a second chance we are more than glad to make it a better experience.

10/10 (非常に良い)

Ericka

出張
良かった点 : 設備とサービス
The receptionist upon checking in was the nicest young lady. The lobby is welcoming with a surrounding of fresh flowers. Nice rooms kept very clean. I’m very happy I found this place to stay at and will most definitely stay there again when I return to High Point. It’s also within walking distance to the university.
2024 年 2 月に 2 泊滞在
YHからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Ericka,Thank you so much for the positive review! we deeply appreciate it. we would absolutely love to have you stay with us again in the future.

6/10 (普通)

John

良かった点 : スタッフとサービス、施設のコンディションと設備
Older hotel, but well kept. Friendly staff, close to campus and priced fairly. Would stay again.
2024 年 2 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear John Thank you for the feed back and the review. please let us know what we could do differently next time to make your stay a better one.

6/10 (普通)

Pam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Very clean, good price, no frills.
2024 年 1 月に 2 泊滞在
YHからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Pam, Thank you for the Review.

10/10 (非常に良い)

Luis

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice place so far
2024 年 1 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Luis, we appreciate the great rating!we would love to have you stay with us again in the future.

10/10 (非常に良い)

Francis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Francis,Thank you so much for the great rating, we appreciate it very much! we are delighted to know we could make your stay with us a pleasant one. we hope to see you again in the future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What I like about the place is how nice the staff is. The room was clean.Lighting was great at night and felt safe.
2024 年 1 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Valued Customer,Thank you so much for the great review! We greatly appreciate it. I am very pleased to hear we could make your stay with us a pleasant one.

10/10 (非常に良い)

Sulaiman

2023 年 12 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Sulaiman,We greatly appreciate the great rating, Thank you! We hope to see you again.

2/10 (非常に不満)

Michael

家族旅行
気になった点 : 客室の快適度
Not Recommended
Room had a forced air heating and air conditioner system that was incredibly loud which cycled every few minutes. Beds were very uncomfortable. Impossible to get any sleep.
2023 年 12 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Michael i apologize we did not meet your standards. i am aware we did show you the room before even moving forward with checking you in, that would have been a good opportunity to let us know if you disliked the room. we will work our best to resolve these issues. Thank you for bringing this to our attention.

6/10 (普通)

Kathleen

家族旅行
良かった点 : スタッフとサービス
Perfect place if you just need sleep. Could use some upgrades but the staff was wonderful!
2023 年 11 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Kathleen we appreciate the review. Thank you for staying with us, if there is anything we can do to make your stay better please let us know. we are more than happy to help.

8/10 (良い)

lisa

2023 年 11 月に 1 泊滞在
YHからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Lisa,Thank you for the rating, we appreciate it very much!

10/10 (非常に良い)

Garth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unique and well kept property.
2023 年 11 月に 2 泊滞在
YHからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Garth,We greatly appreciate the review. Thank you for noticing the owner/Manager up keep with his property. we would love to have you stay with us in the near future.

8/10 (良い)

Kathleen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean!
Clean place. Good location.
2023 年 11 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Kathleen,Thank you for the great review! It would be our pleasure to have you stay with us again in the future.

10/10 (非常に良い)

Amie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value
Very well kept and very clean. Easy parking. Just what we needed for a quick stay. Only complaint is the bed is firm.
2023 年 10 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Amie, we greatly appreciate the review. We'd love to have you stay with us again.

10/10 (非常に良い)

William A

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you like mythic gold statuettes with no apparent purpose but to look beautiful in all kinds of light, this is the place for you! So quirky and uncanny, and all the amenities to boot.
2023 年 10 月に 2 泊滞在
YHからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear William A we appreciate the great review. Thank you for stopping by to stay with us, we would love to have you stay again.

10/10 (非常に良い)

russell

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Older part of downtown. A few street bums, as expected. Property was top notch. Will stay again.
2023 年 10 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Russell thank you for the great review! Please feel welcomed to stay with us again we would love to have you.

6/10 (普通)

Marcia

出張
良かった点 : 清潔度、スタッフとサービス
Convenient to Furniture Market.
2023 年 10 月に 3 泊滞在
JPCからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Marcia,Thank you for staying with us and for the review, will try our best to make things better in the future.Guest Service.

4/10 (不満)

Nyrakorn

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The room they gave us had little bugs flying around and the bathroom door didn't even shut plus the toilet was too close to the door and the shower was too small. Bathroom was very inconveniences.
2023 年 9 月に 1 泊滞在
JPCからの返信 (投稿日 : 2023 年 10 月 6 日)
Dear Nyrakorn,thank you for staying with us and sorry that we didn't meet your expectation. will do our best to resolve this issue.Thank you,Guest Service

8/10 (良い)

Frederick

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
No frills and no chills. Perfectly adequate.
There atrium Inn provides you what you need, no more no less. Clean room? Check. Comfortable Bed? Check. Shower with good water pressure? Check. Smoke free room? Check. Close to HPU? Check. If you need a safe clean place to rest your head at a fair price. The Atrium Inn checks all the boxes.
2023 年 9 月に 2 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Fredrick we greatly appreciate the great review, we are very glad we could make your stay with us a good one. we would love to have you stay with us again as our valued guest.

10/10 (非常に良い)

Gregg

This is an older property that has been given a facelift. Very reasonably priced. Great people running it.
2023 年 9 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Gregg thank you! for the great review. We would love to have you come stay with us again. Thank you for noticing some of our upgrades to the property.

4/10 (不満)

Katherine

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There was not anything that we particularly liked about the room. The room was small and furnishings were old and out dated. The bathroom was not completely clean and very disappointed there was no hair dryer available. Tried calling the office and no one answered. Went to the office and the door was locked and no one was around. There was no microwave in the room. Having to pay for ice was unbelievable and in poor taste. We travel to the area often, and will never stay there again, nor will I reccommend this place to anyone else. The Clerk in the office was not very friendly when we got there, but he was accommodating when I called to change the date of our stay. For the amount we paid to stay there, things should have been better.
2023 年 9 月に 1 泊滞在
JPCからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Ms. Katherine,Sorry that we didn't meet your standard, apologize for the inconvenience. Guest Service

8/10 (良い)

Dawn

家族旅行
良かった点 : 清潔度、設備とサービス
Staff was nice, accomodations were clean
2023 年 9 月に 2 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Dawn, we appreciate the great rating. I am delighted to hear we could make your stay with us a great one. we would love to have you stay with us again. Once again Thank you for staying with us at the Atrium Inn.

6/10 (普通)

Theodore

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
JPCからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Theodore,Thank you for staying with us and for the review, hope to see you again soon.Thank you,Guest Service.

6/10 (普通)

James

出張
良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 4 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 7 日)
Dear James we appreciate the rating however we would appreciate to know if there is any way we could have made your stay a better one. Next time feel free to let the front desk know if there is any issue we are more than happy to help fix the problem.

10/10 (非常に良い)

Meredyth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will definitely book again.
Older, no frills hotel close to High Point University, High Point Theatre, and the furniture district. Check in was quick and the innkeeper is very friendly. Room was clean and had a mini fridge, TV, WiFi, and coffee maker. Since the place is older there aren’t a ton of outlets, so if you have multiple electronics to charge bring an extension cord. Will definitely be back.
2023 年 9 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Meredyth, Thank you so much for the great rating. We are very delighted to know you enjoyed the stay with us here at the Atrium Inn. It will be our pleasure to have you as a valued guest again. As for outlets we do have a surge protector next to the beds where you can charge several devices at once.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for the great rating!

10/10 (非常に良い)

Paul O

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Does not serve breakfast as stated on the website. The website did not show the building,all it did was show the rooms. It is not a hotel. It is a clean motel.
2023 年 9 月に 2 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Paul, Thank you for the great rating. we are very glad your stay with us was a good one, hope to see you again!

6/10 (普通)

Larry

2023 年 8 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Larry we appreciate the rating. if there is anything we could have done to make your stay a better one we would have been more than happy to help fix the problem.

6/10 (普通)

Holly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
YHからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Holly, Thank you for the review. we do apologize if something was not right. Next time do let us know therefore we can make it right.

10/10 (非常に良い)

Derek

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
YHからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Derek, Thank you for the great review. we're glad we could make your stay with us a great one. Hope to see you again in the future.

8/10 (良い)

Ryan

2023 年 8 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Ryan, we apologize for the late response. Thank you for staying with us at the Atrium inn, we are very delighted to welcome you to stay again. We appreciate the rating.

6/10 (普通)

Casonya

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Area
2023 年 8 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Casonya thank you for the review.

10/10 (非常に良い)

Nicolette

2023 年 8 月に 1 泊滞在
JAYからの返信 (投稿日 : 2023 年 8 月 27 日)
thank you for your review

8/10 (良い)

Marie

2023 年 7 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Marie we apologize for the late response. We do appreciate the great review and we hope to see you again in the future.

10/10 (非常に良い)

Robert Tyler

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay. Clean rooms and excellent service.
2023 年 6 月に 2 泊滞在
YHからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Robert, thank you for the great review. we're glad we could make your stay with us a great one.

2/10 (非常に不満)

Joseph

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Yuck
The room was filthy. It stunk and was infested with insects . My wife got physically ill and we stayed at a Fairfield inn 60 miles away
2023 年 6 月に 1 泊滞在
JPCからの返信 (投稿日 : 2023 年 7 月 1 日)
Dear Joseph, Sorry that your stay was not great, we never had any problem with that room ever, but we will have our maintenance and pest control guy have a thorough look in to that room and inspected, any time you have problem with the room, please make sure that you inform frontdesk, becz. if you would then we could have change your room right away, sorry that we didn't met your standard, will try our best to resolve this asap.Thank you for staying with us.Guest Service.

10/10 (非常に良い)

Elwood

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We were only staying one night for a college visit. Check-in was easy. The reservation was ready and the person who checked us in was friendly and professional. The room was clean and the rates were reasonable. There was even coffee! Highly recommend.
2023 年 6 月に 1 泊滞在
YHからの返信 (投稿日 : 2023 年 6 月 30 日)
Thank you for the great review! We're so glad we could make your stay with us a good one.

8/10 (良い)

Heather

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
JPCからの返信 (投稿日 : 2023 年 6 月 29 日)
Dear Heather,Thank you for staying with us and for your positive feedback, we would love to serve you again.Regards,Guest Service.