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ミケランジェロ リゾート アンド スパの口コミ

5 out of 5
ミケランジェロ リゾート アンド スパ
Agios Fokas, Kos, Kos Island

口コミ

8.8

非常に良い

評価 10 - 263 件の口コミ中 145 件が非常に良い" "
評価 8 - 263 件の口コミ中 89 件が良い" "
評価 6 - 263 件の口コミ中 19 件が普通" "
評価 4 - 263 件の口コミ中 6 件が不満" "
評価 2 - 263 件の口コミ中 4 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Simon Rouven

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Leeanna

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス

10/10 (非常に良い)

Thomas

2023 年 10 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A definite gem on the Island
Excellent position, fantastic views over the sea, sea room with a view a definite must,service by all staff excellent, All inclusive is definitely worth it.. Room were cleaned everyday free bottles of water…entertainment in the evening all meals had a dish for all, not friendly for people who have disabilities walking very hilly ,lots of stairs
2023 年 9 月に 10 泊滞在

8/10 (良い)

Erol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Allgemein hat uns das Hotel gut gefallen. Es sind gute 4 Sterne Plus. Das Personal im Restaurant könnte netter sein. Meer ist sehr klar und sauber, allerdings ist der Eingang nur mit schwimmschuhe durch die großen Steine zu empfehlen. Die Wege von Rezeption zum Meer sind ziemlich lang und steil. Man soll ziemlich sportlich sein.
2023 年 9 月に 6 泊滞在

10/10 (非常に良い)

Hillary Helena Erika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 4 泊滞在

2/10 (非常に不満)

Sevil

2023 年 8 月に 3 泊滞在

8/10 (良い)

Kay

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The personal at the main restaurant could be faster sometimes. Also they forgot to bring the drinks and so on
2023 年 8 月に 6 泊滞在

4/10 (不満)

Sadiq

気になった点 : スタッフとサービス
Michelangelo
For a 5 star rating, i was disappointed. The lack of quality overall from food, drinks and service was very poor. The staff seemed stressed always rushing around and no time to take care of the guests needs. Every breakfast, lunch and dinner, everyone struggled to get a table that was prepared for eating. It was either dirty or not set up. No direction where to sit. Once seated, they would walk past numerous times ignoring any requests. The sunbeds, there are signs posted, to prevent guests reserving them with towels but no one checks and it happens all the time. The Concierge was very unhelpful, as was the front desk, you felt like you were bothering them. I will not recommended this hotel and i wont be going back.
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Ben

2023 年 7 月に 1 泊滞在

8/10 (良い)

christian

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Essendo un 5* il menu dovrebbe essere più vario e il personale di servizio al ristorante più attento
2023 年 7 月に 8 泊滞在

6/10 (普通)

Sarah

2023 年 7 月に 5 泊滞在

10/10 (非常に良い)

Manuela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
beautiful structure with excellent services, no problems encountered
2023 年 7 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Impressive views, drinks and hospitality
An incredibly pleasant stay, with great and friendly waiters and bar staff. The room was incredible and had amazing views with a spacious balcony. The food was lovely and had a great variety. Only comment would be that if you're allergic to ingredients it may be difficult to eat in the buffet due to the potential mixing of cutlery and plates. However, we didn't have an issue with this. The pool area was amazing, with impressionable views and a wide variety of drinks that were served regularly. The beach bar was also lovely, out of the way and a nice place to relax with a sun bed and the sound of the ocean. Couldn't have really been improved upon and the staff clearly all work incredibly hard to ensure the vacationers have an outstanding stay.
2023 年 6 月に 4 泊滞在

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The resort was amazing would highly recommend. Very friendly and welcoming staff. Amazing views also!!! Would definitely go back
2023 年 6 月に 4 泊滞在
Reservations からの返信 (投稿日 : 2023 年 6 月 15 日)
Dear Kevin,Thank you for sharing your recent experience with our Hotel!We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments.Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

8/10 (良い)

Caglar

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Yemek sırasında içki servisinde bazen problem oldu. Genel olarak personel güler yüzlü. Otelin denizi ve havuzu çok güzel. Yemekler deniz mahsulü ağırlıklı ve gayet başarılı.
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Norbert József

2023 年 5 月に 5 泊滞在

10/10 (非常に良い)

Ahu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Pauline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Séjour au top !
2023 年 4 月に 7 泊滞在

10/10 (非常に良い)

Ozan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super
UN hotel excellent, un personnel sympathique et accueillant, je ne peux que recommander !
2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

Judith

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel
Overall amazing hotel, staff were nice and rooms were nice. The pool is the main attraction of the hotel and it was great. Nice beach as well. The food was okay, the dining space felt a bit dated with some mold in the cealing… Only bad thing I noticed about the room that there was no ventilation in the shower/bathroom. Just a matter of time before the building is moldy. But I loved the room and views from the balcony.
2022 年 10 月に 7 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 10 月 26 日)
Dear guestThank you for sharing your recent experience with our Hotel!We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments.Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

10/10 (非常に良い)

Ioannis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Room. View amazing and Facilities. General Manager very helpful and Flexible
2022 年 10 月に 2 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 10 月 20 日)
Dear IoannisThank you for sharing your recent experience with our Hotel!We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments.Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

10/10 (非常に良い)

Dikla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel! Elegant, clean and comfortable rooms. The infinity pool is stunning and the food is great. We just wanted to stay in the hotel the whole trip. I highly recommend this hotel.
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Dikla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel! Very elegant, amazing pool, amazing food, clean and comfortable rooms. I highly recommend 👌
2022 年 10 月に 3 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 10 月 14 日)
Dear DiklaThank you for sharing your recent experience with our Hotel!We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments.Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

10/10 (非常に良い)

Manuela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great stay, such lovely people at the reception, wonderful views, great pool and good food. We enjoyed it!!
2022 年 9 月に 4 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 10 月 6 日)
Dear ManuelaThank you for sharing your recent experience with our Hotel!We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments.Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

8/10 (良い)

Thomas

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Das Essen war gut, abwechslungsreich und hat uns geschmeckt. Die Atmosphäre im großen Speisesaal gleicht eher einer Kantine: langweilige Möbel, oft Durchzug, Servicepersonal aber nett. Abwechslung bringen die buchbaren Mahlzeiten im hoteleigenen Soya (asiatisch) und Mediterraneo. Unbedingt wahrnehmen! Die Matratze in unserem Standardzimmer mit Meerbrlick war viel zu hart und unbequem. Im Boxspringbett fehlte der Topper: Schmerzen an Hüfte und Schulter waren das Ergebnis. Nachfrage an der Rezeption, ob man mir mit einem Topper aushelfen könne: dort kannte man angeblich überhaupt keine Topper! Und das obwohl im Zimmer unserer Tochter (Suite) das Bett dort einen hatte. Wie kann das sein? Sehr schade! Bei dem Preis und dem Anspruch, ein 5-Sterne-Hotel zu sein, müsste das Standard sein oder bei Bedarf nachgeliefert werden. Insgesamt handelt es sich unserer Meinung nach nicht um ein 5-Sterne-Hotel, allenfalls 4 Sterne. Der Zimmerservice war oft lieblos und unzureichend (z.B. Nachtwäsche auf die Nachttische geworfen), das kennen wir anders. Das Wasser in allen Pools (auch im Babypool) war unfassbar kalt. So macht Schwimmen keinen Spaß, und auch der spektakuläre Anblick des großes Infinitypools kann das nicht wettmachen. Beim hoteleigenen Strand handelt es sich um ein ganz schmales Stück, übersät mit vielen großen und kleinen Steinen und dunklem Kies. Am Strand gibt es eine Strandbar, aber keine Toilette. Liegen am großen Pool stehen viel zu dicht u. sind oft reserviert :-(
2022 年 9 月に 7 泊滞在

10/10 (非常に良い)

Kyle

2022 年 8 月に 8 泊滞在

6/10 (普通)

Albert、San Bruno

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度
The best part of this hotel for me was the beach that was adjacent to the property -- the water was so clear and the view of Turkey was really spellbinding. The resort itself was overcrowded, esp the deck chairs near the infinity pool, the all you can eat was a bit of a mess and was most disappointed in needing an advanced reservation to dine in the restaurants onsite.
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

galit

2022 年 7 月に 4 泊滞在

8/10 (良い)

Jannina

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
- Sauberkeit
Alles in Allem ein guter Aufenthalt. Jedoch waren wir mit dem Housekeeping nicht zufrieden, es wurde sehr nachlässig gereinigt.
2022 年 7 月に 7 泊滞在

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kos beauty
The property was excellent, very open and designed to allow you to enjoy being outside. The staff were very accommodating as well, and the main buffet had selections that were varied for most tastes. The all inclusive selection was worth the expense, as there were few items that required extra fees. They have many pools, and a private beach area. The beach is not sandy, but small stones, but they are not hard to walk on. I would suggest “aqua socks” if you plan on using the beach. The water is very clean, and they have a beachside bar, as the beach is down the hill from the main hotel, which is a little walk. The only downside at the beach is that there is no “changing room” to change out of your wet swim wear. All in all we would go back, and enjoy this beautiful property again.
Trail walk to the beach
Open bar area
2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Roland

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel, amazing pool and view. Food was great.
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Abdelkader

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Séjour de rêve
Séjour exceptionnel. Personnel au soin. Je conseille fort fort fort
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

CETIN

2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

Tal

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Tanel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 7 月 13 日)
Thank you for sharing your recent experience with our Hotel! We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments. Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

8/10 (良い)

YANIV

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good vacating venue
2022 年 6 月に 4 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 7 月 13 日)
Thank you for sharing your recent experience with our Hotel! We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments. Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

8/10 (良い)

Marcello

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Piscina, spiaggia
2022 年 6 月に 7 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 7 月 13 日)
Thank you for sharing your recent experience with our Hotel! We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments. Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

6/10 (普通)

Robert

2022 年 4 月に 7 泊滞在

8/10 (良い)

Patrick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wie erwartet
2022 年 5 月に 7 泊滞在
Reservationsからの返信 (投稿日 : 2022 年 7 月 13 日)
Thank you for sharing your recent experience with our Hotel! We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments. Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

8/10 (良い)

Simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 5 月に 3 泊滞在

10/10 (非常に良い)

Johannes

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Parken für umme
In meinen Augen eines der besten Hotels auf Kos. Riesen Infinitypool. Sehr zuvorkommender unaufdringlicher Service. Parken für umme auf der Anlage.
2022 年 4 月に 1 泊滞在
Reservations からの返信 (投稿日 : 2022 年 4 月 29 日)
Dear Parken für umme Thank you for sharing your recent experience with our Hotel! We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments. Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!

10/10 (非常に良い)

Robert

2021 年 10 月に 3 泊滞在

10/10 (非常に良い)

Silvain

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 6 泊滞在

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had to book into another hotel for last two days because it was so poor. No WiFi for majority of stay. Drinks were being served hot, when we asked for ice we was told that you had no ice Power-cuts for majority of stay, could not charge phones, no aircon in room, no fridge for water and antibiotics which needed to be kept in fridge for ill partner. I am also pregnant so no aircon in heat was very dangerous. Food was extremely basic No air-con for majority of time in the main restaurant which made us feel sick whilst eating Partner had food poisoning from hotel for one week and they were very unhelpful with taxis to the hospital/doctor - precooked a taxi for the following day and was just told they would not be coming. No help or advice from staff and was just told we had to get the bus, when my partner was severely ill and I am pregnant Forced to pay a personal ten euros in cash to a hotel cleaner for her to change our bed as my partner was severely ill and was sweating in the bed for three nights The only decent thing about hotel is the infinity pool but it was like a zoo there and struggle to get beds unless you rush down at 7am to fight for a bed!
2021 年 7 月に 10 泊滞在

10/10 (非常に良い)

fabrizio

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great resort. We booked it when we landed in Kos as we weren’t sure we’d get there as our flight had been cancelled a few times. It was the first week end flights were allowed from the UK. The staff are very friendly and the room was pleasant. The pool ready aurano very good for lunch. I have been to many resorts over the years and I must say that this one has the most spectacular pool I have ever seen. The view over to Turkey is amazing. Especially at the end of the day.
2020 年 7 月に 4 泊滞在
Res Deptからの返信 (投稿日 : 2020 年 9 月 3 日)
Dear Fabrizio, thank you for your nice comments concering your recent stays with us! We hope to have the chance to welcoming you again to our Hotel!

10/10 (非常に良い)

FelixundEmily、Kandel

カップルで旅行
良かった点 : 清潔度
Die Reise war ein Geschenk an unseren Sohn zum 18. Geburtstag. Unser Sohn und seine Freundin waren überwältigt von der Freundlichkeit und dem gebotenen Service und der Sauberkeit des Hotels. Alles war „top top“ 👍👍
2020 年 7 月に 5 泊滞在
Res Deptからの返信 (投稿日 : 2020 年 8 月 11 日)
Dear Emily, your nice comments concerning your recent stay with us, are much appreciated! We hope to have the chance to welcoming you again soon :)

10/10 (非常に良い)

Robin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Covid holiday in baking Kos
A wonderful hotel. Amazing infinity pool. Modern rooms and on the whole friendly staff. Due to Covid the restrictions imposed have an impact on the buffet restaurant as it is no longer self service so causes queues and some waiting for drinks etc. The staff are so busy. More staff would help but that would put the very reasonable price up. The other impact of Covid is the social distancing around the pool, therefore less sun beds so not enough for everyone. The food was good for buffet, I just wish there had been more choices for fussy eating 4 year olds. Kids were not really catered for. That said I highly recommend the hotel and I can imagine in normal times there would be no gripes. I would definitely go back there.
2020 年 7 月に 7 泊滞在
Res Deptからの返信 (投稿日 : 2020 年 8 月 5 日)
Dear Robin, your nice commenst concerning your stay with us are much appriciated and all our team is looking forward to welcoming you again!

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 9 泊滞在
Res Deptからの返信 (投稿日 : 2020 年 8 月 4 日)
Dear Michael, your nice comments concerning your recent stay with us are much appreciated. Hope to welcoming you again to our hotel!