「乗り換え空港でバッゲージをロストしてしまいました。ホテルの受付の人に相談したら親身になってくれ、近くで服や日用品を買える場所を教えてくれたり、私の代わりに航空会社に電話してくれました。とてもとても親切にしてくれて感動しました。
I lost my baggage at the transfer airport. I talked to the receptionist at the hotel and she was very helpful and told me where I could buy clothes and daily necessities nearby and called the airline on my behalf. I was very, very impressed with their kindness.」
「Nice,traditional period hotel, overlooking a canal. 5 adjacent buildings joined together with antique furniture here and there. Friendly, helpful reception, nice breakfast. Super location for wandering around the very attractive university town of Leiden. Only downside is that cars have to be parked 800 metres away in Haagweg public car park. ( expect to pay about €23 overnight). 」
「Fabulous boutique hotel in an excellent location near several good restaurants and Pieterskerk. Excellent breakfasts are offered in the hotel restaurant. Hotel room had everything one needs- small fridge with wine and water, nespresso coffee machine, excellent shower and comfortable bed. Easily walkable from Leiden Central. 」
「Prachtige accommodatie. Prima service en fantastisch ontbijt dit werd op onze kamer gebracht. We hadden onze huwelijksnacht en alles was super geregeld. We konden een dag van te voren inchecken en onze bagage brengen. Toen we aankwamen stond alles netjes op onze kamer. 」
