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"Excellent pristine hotel. Only wish the rooms were a bit brighter (very dim)."

"Pros: great location, great staff, great restaurant located in the lobby. Cons: garbages in the rooms are way too small, No hotel parking, rooms get extremely hot."

"We are return customers from 3 years ago. Seems as if the property is ran differently than previous. Everything was pretty standard for a 1 night stay. My only complaint was the provided breakfast. We arrived at their breakfast at 7:30am. They started serving at 7am. By 7:30, the staff had alerted us they were mostly out of food which was apparent. No dishes either. I understand they can get busy, but poor planning led to this. All of the guests didn’t walk in from the street. They were booked up, and didn’t plan for the proper amount of food we guess. Besides that, pretty standard stay. But for 200$/night, idk…."

"Lovely Hotel only complaint room Very Hot , No Air conditioning and no fan offered offered by reception "

"Breakfast really welcome and staff very friendly and helpful. Great location. Oh and the food was really good!"

"Clean, loved the beer pub, great llcation, friendly staff"

":) Clean room, working lift, nice spa and sauna. Beautiful views and handy location for the main centre and getting a tour bus. :( No breakfast included and extra money to use spa facilities. Bar area had two private functions on 2/4 evenings we stayed, which meant we had limited time to use the bar in the hotel. Hotel doesn’t serve meals either. "

"The hotel was great value, it was in an ideal location in Reykjavik. The bakery and bagel shop was an added bonus and was good value. My only gripe is why do staff members have to be so rude as was my unfortunate experience because I would not let them into the hotel before opening time, yet I'm not a member of the hotel staff, I didn't deserve to be ridiculed and spoken to as such in front of other staff and customers"

"The shuttle is two blocks from the hotel. Staff were very helpful! Breakfast is good and plentiful (not cheap but no food in Reykjavik is). Clean, and very quiet rooms . Best bed in 3 weeks! Worst disappointment was clouds during the Aurora!"