Hey HIROKI,Thank you for taking the time to leave us this review. We hope you enjoyed your stay here and found everything you were looking for. We look forward to your next visit here again soon.
Hey Akira, Thank you for leaving us this 4-star review. We trust your stay here with us was relaxing and fulfilling. We look forward to your next visit here at QT Gold Coast.
Dear Shinobu,
Thank you for taking the time to review your stay.
I was glad that our location suited your well.
In regards to the masks and restrictions please see the QT website and The Queensland Government website for more information on this. Please be aware that the recommendations are changing regularly.
Warm Regards,
Georgie - Duty Manager
Hi Matt, I have reached out directly to your good self. Feel free to let us know a bit more about what went wrong and we'll do our best to make amends. Many thanks.
Hi there Angela, Looking after you is what we love to do best, so thanks for letting us know we hit the mark. Sounded like a great time!We can’t wait to welcome you back to the extraordinary.Many thanks.
10/10 (非常に良い)
Troy
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great serive and great experience. Thoroughly enjoyed ourselves
Good evening Troy, Awesome stuff! Glad you gave us a try, and loved every bit of it! Looking forward to rolling out the red carpet another time for you. Kindest regards.
10/10 (非常に良い)
Lee
2024 年 5 月 5 日
Lee
2024 年 5 月に 1 泊滞在
8/10 (良い)
Rebecca
出張, カップルで旅行
2024 年 5 月 4 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall good value for what you pay, food was great
Good evening Rebecca, Right on the money is just where we like to be. We love to add little extra touches to exceed expectations every time. We’re so happy it all added up to worth it for you too. Looking forward to the next visit soon, I'm sure. Warmest regards.
Good morning Rebecca, Love to read it. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high.See you again soon? Many thanks,
10/10 (非常に良い)
Ilya
小さなお子様連れの家族旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel with spacious rooms and nice (if a little small) heated pool and jacuzzi.
Good morning Ilya, Loved QTGC? We have to admit we love it around here too. Thanks for stopping by and enjoying the experience. See you again another time soon. Cheers.
Hi there SIYU, Please accept my apologies for this grievance with your experience. I will make sure this is passed through accordingly to our Housekeeping management for review. Kindest regards.
Good afternoon Robert, Glad you enjoyed the prime real-estate here at QTGC. Looking forward to welcoming you back in future. Best regards.
8/10 (良い)
Richard
家族旅行
2024 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was lovely however.. water was not free in room, hotel fridge was crammed with for purchase items and lobby bikes were not free but for rental only. When you book a hotel you look at all amenities and in this case there were several discrepancies. Time for a hotel review Expedia.
Good morning Richard, Thank you for writing to us and providing some constructive feedback. I'll make sure all this is passed through accordingly to our team. Many thanks again.
10/10 (非常に良い)
Chady
2024 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were great, beds were comfy, breakfast was great
Hi there Amanda, Many thanks for leaving your review and glad for the most part you had a nice time. Please accept my apologies for that particular afternoon, I hope that we can welcome you back in future once again. Many thanks.
10/10 (非常に良い)
Dallas
カップルで旅行
2024 年 2 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
super cute property, great pool and pool bar, great coffee bar in the lobby
Hi there Neil, Thanks for your rating, I'm sorry to read it may not have been the best experience. Please call us direct if you wished to talk about your stay. Best regards.
10/10 (非常に良い)
Amy
カップルで旅行
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
QT is exceptional as always. Clean, fresh, modern and relaxing
Hi there Amy, Great news! Thanks for your review and I'm sure we'll see you again soon. Best regards.
8/10 (良い)
Guido
家族旅行
2024 年 2 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wenn eine 8cm lange Schabe einem aus dem Schrank guten Morgen wünscht, erwarte ich vom Personal eines 5* Hotels nicht die Frage, ob ich des Fenster offen hatte!
Sehr enttäuschender Service!
Geht gar nicht!
Hi there Guido, Many thanks for your feedback. I'm disappointed to learn of this experience. I'll put this through to our housekeeping leadership for review. Thank you for staying with us. Best regards.
Hi there Wai Sum, Thanks for leaving a review. Please reach out directly if there was anything further you'd like to discuss from your experience. Many thanks.
10/10 (非常に良い)
Alicia
2024 年 2 月 23 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Everything was wonderful
Going to stay here every time I’m in surfers 😁