Waterwells Business Park Quedgeley, Gloucester, England
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 469 out of 1001 reviews" "
10 - Excellent
469
Rating 8 - Good. 400 out of 1001 reviews" "
8 - Good
400
Rating 6 - Okay. 88 out of 1001 reviews" "
6 - Okay
88
Rating 4 - Poor. 29 out of 1001 reviews" "
4 - Poor
29
Rating 2 - Terrible. 15 out of 1001 reviews" "
2 - Terrible
15
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
ANTON, Oslo
May 19, 2024
ANTON
Stayed 1 night in May 2024
Response from Hotel Operations Manager on May 21, 2024
We appreciate your kind words, Anton.We hope your next stay is just around the corner.All the best, Charmaine -
We liked the breakfast, it was really good.
We liked the location, close to Waterwells Park and Ride.
We liked the staff , very polite and accommodating.
Not too keen on the bed , too small.
Not too keen on the top bed cover , too small.
Cameron
Stayed 5 nights in Apr 2024
Response from Hotel Operations Manager on May 7, 2024
Thanks for the review.We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. It's good to know that our location was handy for your trip.The team will be happy to see they made a good impression.All the best,Charmaine
My room had a walk in shower which I had asked for. The bed was the right height. Normally they are too high. And it was a four minute drive to my Grandson's house.
Margaret
Stayed 3 nights in Apr 2024
Response from Hotel Operations Manager on Apr 8, 2024
Thanks for the review, Margaret.We're pleased to read that you had a lovely time at our location!All the very best,Charmaine
Response from Hotel Operations Manager on Mar 25, 2024
Thanks for the lovely review!All the very best,Charmaine
6/10 Okay
Chris
Business traveler
Mar 17, 2024
Liked: Cleanliness, staff & service
An ok experience. Nothing amazing…room was clean if quite tired. I think it’s the situation of the hotel that turned me off a bit. Beside a dual carriageway. But then again this isn’t a holiday hotel despite what the name suggests…quite expensive for the quality. Cheaper hotels elsewhere in town that are probably slightly nicer.
Chris
Stayed 2 nights in Mar 2024
Response from Hotel Operations Manager on Mar 18, 2024
Thanks for the review and feedback, Chris.We're pleased to read that you found your room to be clean.We hope to welcome you back with us again soon.All the very best,Charmaine
Placed in a room that was adjoining to another as a couple. The noise was awful, we could hear the next room snoring all night, had very little sleep. Why put us in there? A family staying there at the same time had said they couldn't manage to get an adjoining room!
Mrs LV
Stayed 2 nights in Mar 2024
Response from Hotel Operations Manager on Mar 12, 2024
Thanks for the review!Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the very best,Charmaine
Response from Hotel Operations Manager on Feb 27, 2024
Thanks for the review.All the best,Charmaine
6/10 Okay
Osea
Traveled with family
Feb 21, 2024
Liked: Cleanliness
Short stay
Location is perfect,near Kingsholm stadium and a lovely bar next to the hotel. Staff were friendly, however,service during breakfast was rather slow. Shower in our room was not working well, very little water coming out.
Osea
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on Feb 22, 2024
Thanks for the review and feedback, Osea.We're pleased to hear that you enjoyed your stay and appreciated our hotel's location!All the very best,Charmaine
Very friendly and helpful staff a very clean and nice room
Chantelle
Stayed 3 nights in Feb 2024
Response from Hotel Operations Manager on Feb 27, 2024
Thanks for the lovely review!All the best,Charmaine
8/10 Good
Ralph
Business traveler
Feb 4, 2024
Liked: Cleanliness, staff & service, amenities
Clean, well maintained standard rooms, excellent breakfast buffet - however only one, non-functional lift in a three floor hotel isn't a good look.
Ralph
Stayed 2 nights in Feb 2024
Response from Hotel Operations Manager on Feb 5, 2024
Thanks for the lovely review, Ralph!We're so pleased to hear that you enjoyed your room and found our breakfast buffet, excellent!Our maintenance team are aware of the situation and handling it!All the best,Charmaine
8/10 Good
Damien
Business traveler
Jan 31, 2024
Liked: Cleanliness, staff & service, room comfort
Friendly and clean
Friendly staff and clean rooms. Minimal door slamming due to the soft closers which was appreciated. Will be staying again.
Damien
Stayed 2 nights in Jan 2024
Response from Hotel Operations Manager on Feb 1, 2024
Thanks for the review and feedback, Damien!We're pleased to hear that you found our team, friendly and our rooms, clean!We can't wait to be able to welcome you back with us again soon.All the best,Charmaine
I stayed overnight twice, to and from Cornwall and Manchester and found the hotel adequate. Staff were generally helpful and friendly. The room itself was fairly basic but had a clean, comfortable bed. It was quite noisy though and i could hear guests in the hallway, adjoining rooms and even the rooms opposite. Breakfast was good with a variety of choices. Located close to the M5 with a good choice of places to eat and shop nearby. Fantastic pub just down the road which served a wonderful carvery!
Melony
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Jan 4, 2024
We're grateful for the feedback, Melony.We can't wait for you to visit us again.All the best, Charmaine -
Really hated the breakfast. Please make it better. No options for vegetarians for hot food
Verified traveler
Stayed 3 nights in Dec 2023
Response from Hotel Operations Manager on Dec 11, 2023
Thank you for the review, we appreciate you taking the time to do so.We're sorry to hear that you didn't have a great breakfast service.We do have vegetarian items such as sausages available upon request either the night before or during service, if done during service it should take around 10-15 minutes.All the very best,Charmaine
6/10 Okay
Tiana, Robins Afb
Dec 1, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tiana
Response from Hotel Operations Manager on Dec 29, 2023
Tiana, thanks for the recommendation.Best wishes, Charmaine -
10/10 Excellent
Justine
Nov 27, 2023
Justine
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Dec 19, 2023
Great hotel, comfortable large room, warm and cosy. Limited choice for food which is not unusual for Holiday Inn Express but the menu is very limited. Staff were pleasant and helpful and breakfast was basic but OK.
Steven
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Nov 16, 2023
Steven,Thank you for your review and feedback.We're glad to hear that you enjoyed your stay with us and loved our room as well as our fantastic team and breakfast service.We hope to be able to welcome you back with us again soon.All the best,Charmaine
6/10 Okay
Michael
Nov 15, 2023
Convenient for meetings with Family
Michael
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Nov 16, 2023
Thank you for your review, Michael.We really appreciate it.We hope to be able to welcome you back with us again soon.All the best,Charmaine