Glocknerbahn

Check in was tricky with just a machine but at the end it worked.

When we were checking in, the gentleman standing next to us was asking for a different room because the one he was just issued was already occupied. We should have left at that. The room my husband and I were issued had black walls and the lights were horrible you could hardly tell what you were wearing. The staff brought us two extra lamps. The cleaning staff forgot several times to leave us towels, didn't take dirty cups from the morning coffee. We also asked the cleaning staff if they could vaccum the carpet after several days because it was badly needed and they never did. I would not recommend this hotel. The only redeeming quality of this hotel was Sacha from the front desk who tried to correct the situation.