Overal
Hotel very basic , breakfast very poor, most of the hot food was cold , had a good selection just not warm enough , staff very friendly and polite
Caroline
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Kirsty
2025 年 6 月 16 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Kirsty
2025 年 6 月に 1 泊滞在
8/10 (良い)
Richard
カップルで旅行
2025 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice historic hotel. Would recommend staying in a room in the original building. Felt like they were trying to cut too many corners to be called a spa resort.
Richard
2025 年 5 月に 1 泊滞在
6/10 (普通)
Marie
カップルで旅行
2025 年 6 月 8 日
良かった点 : 清潔度、設備とサービス
Beautiful grounds around hotel. However inside the hotel is very dated and in need of upgrading.
Marie
2025 年 6 月に 1 泊滞在
8/10 (良い)
Ruth
2025 年 6 月 5 日
Ruth
2025 年 5 月に 3 泊滞在
4/10 (不満)
Lee
カップルで旅行
2025 年 6 月 2 日
良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
The grounds were beautiful & reception staff were really nice. Room seriously needs updating. Old furniture, carpet & wallpaper coming away from the walls. Room service was great, all except 8 phone calls before anyone answered to take my order. Didnt get a chance to use the facilities, im assuming the pool & sauna etc will be kept to a decent standard. Wouldnt book again unless the rooms were rubbed out & dtarted again.
Lee
2025 年 5 月に 1 泊滞在
4/10 (不満)
Joseph
小さなお子様連れの家族旅行
2025 年 5 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Some of the staff were not friendly and welcoming. There were black moulds in the room windows and bathroom areas.
The floor was not cleaned and bins not emptied on the second day.
Joseph
2025 年 5 月に 2 泊滞在
2/10 (非常に不満)
derek
出張, 家族旅行
2025 年 5 月 24 日
気になった点 : スタッフとサービス
Unhelpful staff. Poor communication
derek
2025 年 5 月に 2 泊滞在
4/10 (不満)
Tracey
出張
2025 年 5 月 20 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Booked a king size bed was given to singles put together was falling through during the night
Tracey
2025 年 5 月に 1 泊滞在
6/10 (普通)
Jennifer
2025 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス
Pleasant stay, good on site parking, did have issue with hit water tap not turning on in room and also was expected to bring towel from room for pool due to a laundry issues,which is fine but no notice to say this and had toask fro towel at hotel reception rather than spa reception.
Jennifer
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Gerry
2025 年 5 月 2 日
良かった点 : 設備とサービス
Top Hotel and Staff Highly Recommended
Gerry
2025 年 5 月に 1 泊滞在
4/10 (不満)
Ashley
家族旅行, 小さなお子様連れの家族旅行
2025 年 4 月 19 日
気になった点 : 施設のコンディションと設備
Run down hotel. Beautiful setting but standards inside the hotel are poor. Would not recommend.
Ashley
2025 年 4 月に 1 泊滞在
8/10 (良い)
Lee
小さなお子様連れの家族旅行
2025 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Hotel is a bit tired, room wasn’t great. Booked a king but was put in a room with 2 singles together which wasn’t great. Tv didn’t work and toilet wasn’t the most reliable. Put in a room 107 where the view was shocking bad facing a roof and wall.
Spa is good and staff were really friendly. Probably wouldn’t stay again and would look elsewhere
Lee
2025 年 4 月に 2 泊滞在
8/10 (良い)
URIS
2025 年 4 月 14 日
URIS
2025 年 4 月に 3 泊滞在
10/10 (非常に良い)
Lara
2025 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lara
2025 年 3 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2025 年 4 月 10 日
Just ok
Happy enough for what we needed.
Rooms a bit tired and musty, wobbly chairs, broken TV remote, sink not draining well but appeared clean enough.
Front desk staff lovely.
Breakfast was a little interesting, the poor staff seemed really overwhelmed.
Not much selection and lots of things appeared to have ran out. As I said, fine for our needs and we are quite chill but definitely no wow factor.
Pool - freezing cold showers and freezing cold changing room!! really was so super cold!!
宿泊されたお客様
2025 年 4 月に 1 泊滞在
8/10 (良い)
Graeme
カップルで旅行
2025 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There is nothing wrong with the hotel and it was good value for the stay. Drinks were slightly more expensive than expected. Food was good. The hotel although nice is in need of some updating. All in all a pleasant stay sonewhere different.
Graeme
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Anne
カップルで旅行
2025 年 4 月 6 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Size of the room
Anne
2025 年 4 月に 2 泊滞在
8/10 (良い)
Charles
出張
2025 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charles
2025 年 3 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2025 年 4 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One to avoid
Arrived to make memories with my mum, sister and our children to be told although we had booked dinner bed and breakfast we would have to pay for the childrens meals. No where on the booking form did it state this. This caused us to be stressed and completely ruined the overnight. The dining room had a long wait for food and you had to queue to leave and check you didnt have anything to pay. Booked breakfast for 9.30 yet still had to queue to get in. Think management need to review how they are running the hotel.
宿泊されたお客様
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2025 年 3 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never again!!
Never again!! After enjoying a stay at this property last year me and my sister booked a mothers day surprise for our elderly mum, ourselves and our children. We booked two rooms on a half board basis and this was confirmed 2 adults 2 children half board on our receipts. Upon arrival to the property i was checked in by a friendly receptionist and everything seemed ok. I booked dinner times and breakfast. My sister however was met with a different attitude informing her half board was not included for the children. I went round to try to clear up the confusion and was abruptly told I would also have to pay for my children to have dinner even though we had both paid for half board. The receptionist attitude was shocking trying to blame it on hotels.com and informing us we would not get our money refunded as we had already paid. Due to the terrible attitude which was causing us stress and upset at this point we just wanted to leave. The manager came apologised and gave the impression she would sort it out so we had a drink and decided to stay. It did not get sorted we received a note saying we would still need to pay but they would 'discount' the meals. The service at dinner was extremely slow and some customers actually walked out in frustration. What should have been a nice relaxing stay was ruined by the terrible attitude and incompetence of this hotel. No where on our terms and conditions did it say that 2 adults 2 children half board did not include the childrens meals!