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Candlewood Suites Gillette by IHG

2.5 star property
Downtown Gillette visitors can start their day with an energizing workout at the hotel gym before grabbing convenient snacks from the onsite deli

Choose dates to view prices

Travelers find themselves in the heart of Gillette at Candlewood Suites, an IHG Hotel. The property offers practical comforts like in-room WiFi connectivity, while the onsite bar/deli provides convenient refreshments after a workout in the fitness center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is ￥17,331
￥19,064 total
includes taxes & fees
Jun 7 - Jun 8

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About this property

Candlewood Suites Gillette by IHG

  • Hotel in the city center
  • Take advantage of dry cleaning/laundry services, a gym, and a business center at Candlewood Suites Gillette by IHG. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Express check-out, smoke-free premises, and free newspapers
    • A front-desk safe, an elevator, and barbecue grills
  • Room features
  • All 83 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
    • Kitchens with refrigerators, dishwashers, and microwaves
    • 40-inch flat-screen TVs with cable channels and DVD players
    • Stovetops, cookware/dishes/utensils, and free infant beds

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 56 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 56 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Gillette by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 56 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Gillette by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Gillette by IHG on Jun 7, 2026 start from ￥17,331, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Gillette by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Gillette by IHG?

Check-out is at noon.

Where is Candlewood Suites Gillette by IHG located?

Located in the heart of Gillette, this hotel is within 1 mi (2 km) of Campbell County Convention and Visitors Bureau and Gillette Country Club. Energy Capital Sports Complex and AVA Community Art Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 101 out of 174 reviews
Rating 8 - Good. 48 out of 174 reviews
Rating 6 - Okay. 15 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

Reviews

Verified

10/10 Excellent

Jenny

Liked: Cleanliness, property conditions & facilities
Great customer service and very clean rooms . Highly recommend.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for those with fur babies

Very pet friendly, clean and comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful the room was very clean and comfortable no complaints at all
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Clean Hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Bonnie

Liked: Staff & service, room comfort
Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, property was nice. No breakfast, but we knew that ahead of time. There were options for breakfast nearby. We would stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

STEPHEN B

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was excellent highly recommend it.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had to climb 3 floors to my room. The front staff person smelled like marijuana
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Phillip T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite. Great amenities. I would stay here again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Will do it again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent. It was very clean and the bed was comfortable.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

CASEY

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly convenient.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Bo

Liked: Cleanliness
Disliked: Staff & service
Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

James

Liked: Staff & service, amenities
This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Just Okay

I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Anthony

Disliked: Staff & service, amenities
Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Cindy

Liked: Staff & service
Disliked: Property conditions & facilities
The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

James

Disliked: Staff & service

Worst stay of a 4 day long road trip

Our 1 night stay was horrible. I called the afternoon of the day we were to arrive and spoke with a nice lady at the front desk, explained we needed a king room on the first floor near an exit. She said she had several available and it would no problem. Check-in was a nightmare, at first there was no clerk at the front desk. When she did arrive it appeared she'd been sleeping in a back office. The room I had called about previously and been assured would be available all of a sudden wasn't. When I inquired why, the front desk agent said the cost Hotels.com charged me wasn't enough and didn't cover the King room I called about and booked through Hotels.com. At checkout, several members of the staff complained they were working 12 hour shifts due to understaffing. Be aware of billing issues and check your credit card statements and bank accounts if you stay at this property.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Roger

Disliked: Cleanliness
Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat.
Stayed 1 night in May 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Watch for dog attacks and less than helpful staff.

The place was fine. Several rooms down were 2 large, loud dogs. No big deal... until they came out of the room as I was walking to my car. The lady holding the pit immediately said he is not mean. Ok, I didn't think he was or even care. Almost immediately after that the dog lunged, growl, barked and pulled her to the ground. I had my hand on safety measures and was about to use the measures as the dog hit the end of its leash. She mumbled something about sorry or something as my wife was getting ready to plug her ears in case things got loud. I immediately reported to the front staff who acted like it was no big deal. It was a big deal. Guess who would have been the first to be sued if the attack was successful? That's right, the hotel who didn't seem to care.
Stayed 1 night in Jun 2025