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"It’s designed as a comfortable mansion, with every amenity and facility you may need. A great place worth every penny of my budget!"

"Nice onsen bath."

"Fantastic location. Great staff. Lovely traditional setting "

"Great spa."

"Dinner and breakfast options are 6,7pm we requested 7pm just walk up around 6 to look around and realized everything was preset so my food was sitting there an hour before I eat kinda sucks "

"Friendly staff and nice atmosphere. Good onsen and comfortable bed. "

"The room was clean but a little old and a couple spots creaked. Staff was friendly and helpful. The gym/pool was not free even though i had a suite and the buffet had a good variety but it was hell to walk around. The open air bath was really far away and was given 1 water bottle because i was solo? Again, on a suite? There may seem to be a lot of issues but it was still better than most 4 star hotels."

"Staff are very nice, good service "

"Open air onsen was my favorite in this hotel. I went there early in the morning, it was rustic environment which I wanted. "