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マントラ ジェラルドンの口コミ

4 out of 5
マントラ ジェラルドン
221 Foreshore Drive, Geraldton, WA

口コミ

8.6

非常に良い

評価 10 - 463 件の口コミ中 226 件が非常に良い" "
評価 8 - 463 件の口コミ中 156 件が良い" "
評価 6 - 463 件の口コミ中 49 件が普通" "
評価 4 - 463 件の口コミ中 28 件が不満" "
評価 2 - 463 件の口コミ中 4 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

7.8/10

設備とサービス

8.4/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Takayoshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
もっと泊まっていたかった
今回の旅行では、7泊、5つのホテルに滞在しましたが、その中でもっともよかったホテルです。スイートルームでバスもありましたし、長期滞在用にキッチン、キッチン用品、洗濯機等全てがそろってました。今回は一泊だけだったので残念なくらいでした。
2019 年 9 月に 1 泊滞在
Mantra Teamからの返信 (投稿日 : 2019 年 10 月 16 日)
Thankyou, it was pleasure having you all stay with us. And do hoep to see you again soon

10/10 (非常に良い)

にゃーた、パース

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リラックスできました
ロードトリップの最終日に滞在しました。 とても疲れていたのですが、バスタブにはジャグジーがついており、オーストラリアに来てから約一年ぶりにしっかり湯船に浸かってリラックスすることができました。疲れが癒されました。スタッフのみなさんもとても優しくて快適な滞在になりました。またロードトリップをする際は利用したいと思います。
2017 年 11 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2017 年 12 月 12 日)
Thank you for your feedback.

8/10 (良い)

junko

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス

8/10 (良い)

Martha

良かった点 : 施設のコンディションと設備
2024 年 4 月に 3 泊滞在

8/10 (良い)

Kirsty

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great view and good location
2024 年 4 月に 1 泊滞在
Mantra Geraldton Teamからの返信 (投稿日 : 2024 年 4 月 30 日)
We want to express our gratitude for your feedback. We value all input from our customers and strive to use it to improve and enhance our services. Your opinion is very important to us, and we are committed to delivering an exceptional experience for you in the future. Thank you for helping us grow and serve you better.

8/10 (良い)

Hans

良かった点 : 清潔度、客室の快適度
2024 年 2 月に 5 泊滞在
The Mantra Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,The Mantra Geraldton

2/10 (非常に不満)

Rozanne

出張
気になった点 : 清潔度、客室の快適度
hotels.com took our booking and money but then did not tell the hotel. the hotel was booked out when we arrived. we had to go find somewhere else to stay and obviously pay again. what a shambles!!!
2024 年 2 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi Rozanne,Thank you for your review! The situation was definitely a shamble but we are so glad that we could support your family and ensure that hotels.com were able to refund yourselves and assist with looking up local availability. Warmest Regards,The Mantra Team

6/10 (普通)

Megan

気になった点 : 清潔度
2024 年 2 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi megan,We appreciate the review! Thank you!

8/10 (良い)

Denise

出張
良かった点 : 清潔度、設備とサービス
Great spot lovely staff clean just very tired stained carpets and lounges not what you expect for price you pay.
2024 年 2 月に 2 泊滞在
The Mantra Team からの返信 (投稿日 : 2024 年 2 月 12 日)
Hi Denise,Thank you for your feedback and will be sure to share it widely. We look forward to seeing you again in the future.

8/10 (良い)

Rachel

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great little stay. Safe secure parking Booked the three bedroom apartment but wasnt available but was accomodated with two two bedroom apartments instead which we were greatful for.
2024 年 1 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2024 年 2 月 2 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,The Mantra Team

10/10 (非常に良い)

Despina Dianna

良かった点 : 清潔度、施設のコンディションと設備
The Mantra Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi Despina,Thank you so much for your review! We look forward to meeting again

6/10 (普通)

Kathy

カップルで旅行
良かった点 : 設備とサービス
Good size unit but very dated and in need of a bit of TLC, definitely not worth the price. Staff were excellent, pool area very nice.
2023 年 12 月に 2 泊滞在

8/10 (良い)

Jane

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
A good property to stay at, good size and clean but maybe a little tired. Suited our needs though and would definitely stay again.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Thomas, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

2/10 (非常に不満)

aki

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The unit was dirty, the exhaust was not working, and the wifi needed to sign-up as member and called the front desk to get the wifi access code. Mould in the showers and the spa was very dirty
2023 年 10 月に 2 泊滞在
AJからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Guest, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you. warmest regards Mantradearly apologise

4/10 (不満)

Tina

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The unit was dirty mould in the showers and the spa was very dirty
2023 年 9 月に 2 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Tina, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 (非常に良い)

william

2023 年 8 月に 2 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear William, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 (良い)

Elaine

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Elaine, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

4/10 (不満)

Angela M

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our room 33 was unclean; had only been wiped over & not thoroughly cleaned. Bathrooms/toilets require a thorough scrub, including tiles on walls. Kitchen is very basic, not even a chopping knife to be found. The washing machine was mouldy in the seal. The elevator smelt terribly.
2023 年 8 月に 3 泊滞在
Aj からの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Guest, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for youwarmest regards Mantradearly sorry about your result in stay, we do appreciate the feedback.

10/10 (非常に良い)

Emma

2023 年 8 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

6/10 (普通)

Andrea、Ocean Reef

出張
Too noisy with large groups of familes surrounding our rooms.
2023 年 7 月に 2 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

4/10 (不満)

Joyce、Belmont

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It advertises that it has a restaurant but there is no restaurant The hotel is old and run down. The parking is not safe. We would never stay there again
2023 年 6 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 (非常に良い)

Xiran

2023 年 6 月に 1 泊滞在
The Mantra teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 (良い)

Leonard

2023 年 5 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

6/10 (普通)

Kate

家族旅行
気になった点 : 施設のコンディションと設備
Position is fantastic beautiful views and water activity but apartments are tired, carpets in lounge stained, tiles in bathrooms need attention. Flywire broken on sliding door, wind out window rusted into closed position. Problem with booking charging fortunately very helpful reception staff managed to rectify fairly quickly.
2023 年 4 月に 4 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Very convenient to everything, walking distance was a plus
2023 年 4 月に 2 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 (良い)

Paul

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pool is great, apartment was good size, very clean and comfortable.
2023 年 4 月に 1 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 (非常に良い)

Christopher

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location, easy walking distance to everything, everything you needed in the apartment, great facilities.
2023 年 4 月に 4 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 (良い)

Chan

2023 年 4 月に 2 泊滞在
The Mantra Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

4/10 (不満)

John

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 3 月に 3 泊滞在

10/10 (非常に良い)

Melissa

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent hotel clean and tidy apartment with the best ocean views of geraldton
2023 年 1 月に 1 泊滞在

4/10 (不満)

xuwei

良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Lee-Ann

2023 年 1 月に 3 泊滞在

4/10 (不満)

xuwei

小さなお子様連れの家族旅行
気になった点 : 施設のコンディションと設備
Good size apartment and great location. However the facilities are a bit old for 2beds apartment. Short of remote control for the garage door so we have to drag all our luggage to the apartment, the air con LCD screen stays on all the time and very bright during the night. Have to cover it using the cardboard… definitely not the same level as other Mantra
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Chen-Tien

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
good location, fair price

10/10 (非常に良い)

Kho Kok

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful seafront and park nearby. Convenient to shopping, groceries and dining choices.

4/10 (不満)

Hui

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
This property is with excellent ocean view. But actually we were disappointed there was no any bath towels change, no any room cleaning during 3-night stay. Not acceptable.

10/10 (非常に良い)

Kho Kok

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Spacious waterfront hotel accommodation. There is gourmet dining restaurant (Skeetas Restaurant) at it premises and many dining options nearby. Close proximity to shopping street too.

10/10 (非常に良い)

Ashley

2022 年 12 月に 2 泊滞在

8/10 (良い)

David

2022 年 11 月に 1 泊滞在

6/10 (普通)

Patrick

良かった点 : 清潔度
Zu teuer für die Qualität der Unterkunft
2022 年 11 月に 1 泊滞在

8/10 (良い)

Linda

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Matt

2022 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
Very clean environment, comfortable furniture and well equip kitchen
2022 年 10 月に 1 泊滞在

8/10 (良い)

Angie

グループ旅行
良かった点 : 清潔度、客室の快適度
2022 年 9 月に 2 泊滞在

8/10 (良い)

Peter

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Wifi not working, on tv or for own laptop's. Otherwise excellent.
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

THINH

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在

4/10 (不満)

Marita

気になった点 : 清潔度、施設のコンディションと設備
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Brent

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Well priced and safe
2022 年 8 月に 2 泊滞在

8/10 (良い)

Damon

良かった点 : 清潔度、施設のコンディションと設備
2022 年 7 月に 1 泊滞在