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One Pacific Hotel & Serviced Apartments

3.0 star property
Travelers step into a vibrant hotel where city life meets comfort in Downtown George Town, with local flavors at the restaurant and hidden gems to explore nearby.

Choose dates to view prices

One Pacific Hotel & Serviced Apartments offers modern comforts in Downtown George Town. Explore nearby KOMTAR, dine at the restaurant, or relax with coffee at the cafe. In-room WiFi keeps you connected, while multilingual staff and laundry facilities ensure a hassle-free stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is ￥6,625
￥7,708 total
includes taxes & fees
May 6 - May 7

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Quadruple Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Family Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

In-room safe, desk, laptop workspace, blackout drapes

Family Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Super King Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Super King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room 1 King bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room 1 King bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe 2-Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 2-Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe 2-Bedroom Apartment (Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 2-Bedroom Apartment (Kitchen)

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Located in George Town, One Pacific Hotel & Serviced Apartments is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang Youth and Sports Complex. Visit our George Town travel guide
Map
10400, George Town, 177, Jalan Macalister, Georgetown

What's nearby

  • KOMTAR
    KOMTAR
    17 min walk - 1.5 km
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    19 min walk - 1.6 km
  • Gurney Plaza
    Gurney Plaza
    4 min drive - 3.1 km
  • 1st Avenue Mall
    2 min drive - 1.9 km
  • Georgetown UNESCO Historic Site
    3 min drive - 2.3 km

Getting around

  • Penang Sentral
    30 min drive
  • Penang Intl. Airport (PEN)
    28 min drive

Restaurants

  • 咖比仔 Kopi Kia
    4 min walk
  • Penang Kitchen, Courtyard by Marriot
    5 min walk
  • INSTEA
    4 min walk
  • 2828 Cafe
    5 min walk
  • Onya Modern Asian (Macalister)
    4 min walk

About this property

One Pacific Hotel & Serviced Apartments

Hotel near Gurney Drive
Located close to KOMTAR, One Pacific Hotel & Serviced Apartments provides a grocery/convenience store, a coffee shop/cafe, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • Free newspapers, tour/ticket assistance, and luggage storage
Room features
All 90 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Frequently asked questions

Is One Pacific Hotel & Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at One Pacific Hotel & Serviced Apartments?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at One Pacific Hotel & Serviced Apartments on May 6, 2026 start from ￥6,625, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at One Pacific Hotel & Serviced Apartments?

Check-in begins at 3 PM.

What time is check-out at One Pacific Hotel & Serviced Apartments?

Check-out is at noon.

Does One Pacific Hotel & Serviced Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–11:00 PM on request. A fee of MYR 68.00 per vehicle applies.

Where is One Pacific Hotel & Serviced Apartments located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Loh guan Lye Specialist Centre and Gurney Drive. Island Hospital and Gleneagles Penang Medical Centre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Pacific Hotel & Serviced Apartments Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 129 out of 277 reviews
Rating 8 - Good. 120 out of 277 reviews
Rating 6 - Okay. 22 out of 277 reviews
Rating 4 - Poor. 5 out of 277 reviews
Rating 2 - Terrible. 1 out of 277 reviews

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with great location. The staff and the hotel condition were great.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cheuk Mun Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, very clean bathroom, very nice staff I want to come again :) :)
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very clean and roomy.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Yueh Huei

Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024
Verified

6/10 Okay

SIAW

Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

YOKE MENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023
Verified

6/10 Okay

Xiao

Liked: Cleanliness
This hotel meets most expectations for a budget hotel -- the room is clean and quiet. The staffs did their jobs. The breakfast is not fancy but have something basic. The location is ok -- not many food choices around. But it is close to a major hospital. So, I guess many guests are either patients from other places or patients' families who need to be close to their loved ones. One major problem of my room was the window leakage. After a night of heavy rain, a puddle of water had formed under the window, making our shoes wet.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Andrias

Liked: Cleanliness, staff & service, property conditions & facilities

Unfortunate Incident

Good stay other than one incident on our second night, someone entered our room at 1.30am. Another guest was given incorrect room and access card...
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Jule

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. It was quiet during my stay. Staff was friendly. Room was clean. The location is about 30min walk from Oldtown, so if you don't like to walk you need to take the bus or a grab. There is a self service laundry just 5 Min walk from here, and a couple vegetarian Restaurants as well. There is a small 7/11 in the building. There was a bit of an old cigarette smoke smell in the room (I guess from the old days where you could smoke in the room) but after 2-3 days of regularly opening the windows, and using AC it was almost gone though (I do have a very sensitive nose, so this might not bother everyone)
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

ZiJie, Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Ahmad Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The other location for my stay after being scammed with another booking made earlier. Fully satisfied with this booking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, location and close to amenities. Spacious room, clean and quite new.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean accommodation, located in a nice part of town. Would recommend for short stay.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Michael kok mun

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very polite and helpful
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fun at Penang

The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Muhammad Hafiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Kalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple the best
Verified

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023
Verified

8/10 Good

PENG NGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very honest to return my daughter's jacket which she forgot when we check out. Thank you the staff involved and the hotel.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023