Travelers find their perfect relaxation rhythm at this beachfront retreat where spa treatments soothe and seaside dining elevates the getaway experience
Hard Rock Hotel Penang offers a tropical escape with thoughtful amenities. Guests can sip drinks at the beach bar, rejuvenate with body scrubs and aromatherapy at the spa, or savor Asian specialties at either of the two restaurants on the property.
Located on the beach, Hard Rock Hotel Penang is in Batu Ferringhi, a neighborhood in George Town. Kek Lok Si Temple and KOMTAR are notable landmarks, and the area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden. Traveling with kids? Don't miss ESCAPE Adventureplay and Tropical Fruit Farm. Visit our George Town travel guide
Luxury family-friendly resort near Ferringgi Beach
Located close to Tropical Spice Garden and ESCAPE Adventureplay, Hard Rock Hotel Penang provides free water park access, a nightclub, and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach cabanas, and a beach bar. Indulge in a body treatment, a hot stone massage, and a body scrub at Rock Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Asian cuisine. In addition to a poolside bar and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool and a children's pool, along with a waterslide and a swim-up bar
Free self parking
Limo/town car service, continental breakfast (surcharge), and an electric car charging station
Babysitting (surcharge), a 24-hour front desk, and a front-desk safe
Guest reviews say great things about the helpful staff
Room features
All 250 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
Highchairs and free infant beds
Bathrooms with rainfall showers and bidets
50-inch LED TVs with satellite channels
LED light bulbs, electric kettles, and daily housekeeping
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Limo/town car service
Free self parking on site
Food and drink
Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: MYR 70 for adults and MYR 35 for children
2 restaurants
3 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli
Restaurants on site
Hard Rock Cafe Penang
Lobby Bar
Pizzeria
Starz Diner
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Free children's club
Free water park
Full-service spa
Health club
Nightclub
Outdoor pool
Playground
Waterslide
Family friendly
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free water park access
High chair
In-room crib
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business center
Conference space
Meeting rooms
Outdoors
Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Vegetable garden
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
50-inch LED TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Safe
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from March 30 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
Bar/lounge
Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 200.6 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 200 per accommodation, per night
A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
Rollaway bed fee: MYR 200.6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town
Frequently asked questions
Does Hard Rock Hotel Penang have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hard Rock Hotel Penang?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on Mar 15, 2026 start from ¥14,914, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hard Rock Hotel Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hard Rock Hotel Penang?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hard Rock Hotel Penang?
Check-out is at noon.
Where is Hard Rock Hotel Penang located?
Nestled on the beach, this Batu Ferringhi resort is within 1 mi (2 km) of Ferringgi Beach and Tropical Spice Garden. ESCAPE Adventureplay is 2.8 mi (4.5 km) away.
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Reviews
Hard Rock Hotel Penang Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room is very clean, all the staff very helpful and friendly and the facilities are very nice and welcoming.
Syed abdul razak
Stayed 2 nights in Sep 2025
10/10 Excellent
Sevakumar
Oct 30, 2025
Liked: Cleanliness, staff & service, amenities
Clean rooms.
Sevakumar
Stayed 4 nights in Oct 2025
6/10 Okay
Elaine
Dec 6, 2025
Liked: Cleanliness, staff & service
The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump.
We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done.
Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
It was just amazing, super comfortable, super relaxing and the staff are just gems, such a lucky hotel to have such an amazing group of people working for them
Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
Alexander
Stayed 1 night in May 2025
10/10 Excellent
Verified traveler
Dec 7, 2023
Liked: Cleanliness, staff & service, room comfort
Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
Nice modern hotel over looking the sea, was disappointed not to see clear blue sea as apparently they have removed a lot of sand in the sea and now its more murky so you don't know what's in the warer need to be careful of the jelly fish.
The hotel reception staff were friendly smooth check in, nice room comfortable bed and good shower.
Breakfast could get very busy, good selection to eat staff some days were too busy to greet you, around the pool at certain times of day you could hear the noise from children great for fanilues not so good for couples but some quiet sun bsthing areas to get away from it. The pool life guats was very good helped recommend thibgs to do Feetrah? Sorr
We will definitely come back here. The hotel has everything- waterpark, swimming pool, resto, cafe and bar. The beach is just outside the gate and there’s a lot of water sports. What we don’t like was the noise due to ongoing renovation. But overall, we had fun specially my 11 year- old son.
Jessebel
Stayed 4 nights in Nov 2023
8/10 Good
Robert
Mar 11, 2024
Liked: Room comfort
Potentially could be better.
The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool!
Staff all excellent and friendly - common areas clean and enjoyable to relax in.
Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff.
Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use.
Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up.
Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available.
Overall very happy and look forward to staying again!
Heather
Stayed 4 nights in May 2025
8/10 Good
Roope
May 15, 2024
Liked: Cleanliness, staff & service
Outdatet rooms
In room you can hear everything from corridors.
Room with connecting on bathroom and only sliding walls are terrible, they are not very nice.
All time problems with one elevator, we mentioned this couple of time, but nothing happened to it.
3/5 stars would be better for this.
Good things:
Good staff and really good food.
Roope
Stayed 4 nights in May 2024
6/10 Okay
DIPANJAN
Dec 31, 2023
Liked: Staff & service
My view is that there are a few areas of improvement
Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable
Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels.
Staff: staff was helpful and did their job well
This feedback is for the people who are in the management roles so that they can look into these areas.
Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
Room : Clean
The pool : Awesome
The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang
Service : Fender Guitar is a nice touch
Overall : Cant wait to visit the place again
we are at the corner of the pool access, still can hear lifeguard chit chatting very loudly to spoil the peace. F&B staff from the lobby lounge and breakfast area tends to chat too much and not noticing guest.