A very comfortable room..will stay again if a visit to Penang
宿泊されたお客様
2019 年 1 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 12 月に 1 泊滞在
4/10 (不満)
YC
2018 年 12 月 16 日
気になった点 : 客室の快適度
Overall, the rooms were good however our stay was marred by the fact that one of our room (no 69) was right next to a pub/karaoke. Hence, we couldn't sleep very well till after 3am given the poor sound proofing. It really spoilt our holiday mood. The unit should not have been put up for booking or reserved for guests with families. It only fits people who stay up late. I'm disappointed that the mgt was not thoughtful enough to make the right arrangement or even cancel our booking in a courteous and responsible manner instead of just telling me that all rooms are booked and the sound will usually stopped after 3am etc....etc I'm afraid this speaks a lot on their professionalism in hospitality. Hope this helps others in the future to avoid room no 69 and I hope the mgt could improve on this as it's a pity given the fact that it's a great location and the facilities are reasonably good.