ゲンティン ハイランドのアパート

「Overall saya puas hati dengan booking kali ni. Apartment luas dan selesa, katil selesa」

「I had a very pleasant stay at this hotel. The front desk staff were kind and tried their best to understand my limited English. They were very helpful throughout my stay. The security guards and porters were always friendly and welcoming. I was traveling with a young child in a stroller, and one guard kindly suggested we wait in the lobby instead of outside for our Grab ride, since it was hot. Their thoughtfulness really stood out. The room was clean, spacious, and well-equipped with kitchen...

「The accomodation - room/apartment was excellent but the check in and check out staff, communication and attitude was atrocious For such a nice accomodation - the check in person I was allotted took me 2 hours for him to show up - no email from the check in saying where to go and when checking out wouldn’t even arrange transport to the airport as the wifi wasn’t working Great accomodation Extremely poor service by the check in and check out crews Absolute shame - will book a hotel next...

「Nice and Friendly Staff」

「チェックインに手間取りましたが、電話したら係りの男性が駆けつけてくださり安心しました。部屋は27階、見晴らしよくいい具合でした。4連泊でしたが部屋の清掃がなかった点が不満でした。」

「部屋はとても綺麗で過ごしやすく快適でした。 一点残念なのはトイレとシャワーの部屋が下水のような匂いがして臭いました。 シャワー室にゴキブリも出たのでトイレとシャワー室が改善されれば完璧だと思います。」

「The staff is very kind. But it took me 30 minutes to get to the room on the 35th floor. There are too few elevators. There was a smell of sewage in the room. Cockroaches came out of the kitchen saying hello. The sheets were not clean. Air conditioning works well. It's complicated to recommend.」