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Bristol Palace Hotel

5.0 star property
Guests savor authentic Italian cuisine at Giotto restaurant, overlooking Genoa's historic harbor, with attentive multilingual staff.

Choose dates to view prices

Bristol Palace Hotel offers luxury accommodations near the Port of Genoa Cruise Ship Terminal and Old Port. Guests enjoy Italian specialties, relax on the scenic terrace, and appreciate in-room WiFi. The hotel is praised for its delicious buffet breakfast and helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is ￥28,035
￥32,672 total
includes taxes & fees
Mar 22 - Mar 23

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Down comforters, minibar, in-room safe, blackout drapes

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Down duvet
2 bedrooms
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

Grand Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

Terrace Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Down comforters, minibar, in-room safe, blackout drapes

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

9.6 out of 10
Exceptional
(74 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Single Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the neighborhood

Located in Genoa Historical Centre, a neighborhood in Genoa, Bristol Palace Hotel is in a shopping district and near the beach. Old Port and Port of Genoa Cruise Ship Terminal are worth checking out if an activity is on the agenda. Genoa Museum and Vico della Casana are also worth visiting. Visit our Genoa travel guide
Map
16121, GE, Genoa, Via XX Settembre 35

What's nearby

  • Piazza de Ferrari
    Piazza de Ferrari
    2 min walk - 0.2 km
  • Palazzo Ducale
    Palazzo Ducale
    3 min walk - 0.3 km
  • Palazzo Doria Tursi showing heritage elements and interior views
    Via Garibaldi
    5 min walk - 0.4 km
  • Old Port
    Old Port
    9 min walk - 0.8 km
  • Aquarium of Genoa
    Aquarium of Genoa
    11 min walk - 1.0 km

Getting around

  • Genoa Genova Brignole Station
    12 min walk
  • Cristoforo Colombo Airport (GOA)
    21 min drive

Restaurants

  • McDonald's
    1 min walk
  • Starbucks
    3 min walk
  • McDonald's
    1 min walk
  • Caffè Del Teatro
    3 min walk
  • Murena Suite
    2 min walk

About this property

Bristol Palace Hotel

Luxury hotel near Old Port
At Bristol Palace Hotel, you can look forward to a terrace, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Giotto, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A ballroom, a porter/bellhop, and a front-desk safe
  • Multilingual staff, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 133 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and hair dryers
  • Heating, daily housekeeping, and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Is Bristol Palace Hotel pet-friendly?

Yes, Bristol Palace Hotel allows cats and dogs (limit 1 total). There's a fee of EUR 20.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Bristol Palace Hotel?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on Mar 22, 2026 start from ￥28,035, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Bristol Palace Hotel?

Check-out is at noon.

Where is Bristol Palace Hotel located?

Located in Genoa Historical Centre, this luxury hotel is within a 15-minute walk of Piazza de Ferrari and Old Port. Port of Genoa Cruise Ship Terminal is 1.6 mi (2.5 km) away. Genoa Genova Brignole Station is 12 minutes by foot and Genoa Piazza Principe Station is 23 minutes.

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Reviews

Bristol Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 34 out of 1006 reviews
Rating 4 - Poor. 13 out of 1006 reviews
Rating 2 - Terrible. 4 out of 1006 reviews

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Cecilia

Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great shoppimg, Italian cafe life!
Stayed 2 nights in Sep 2025

8/10 Good

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo was a standout staff person!
Stayed 5 nights in Dec 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities
Courteous Staff. Nice decor and good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in historic old building. Excellent location. Breakfast with many options.
Stayed 1 night in Aug 2025

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, historical and beautiful interior. Rooms were well appointed and the staff was wonderful and accommodating. The bartender at the lounge was very nice and funny.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, room was a great size and very comfortable. Staff was outstanding.
Stayed 3 nights in Sep 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel extremely clean and wonderful staff
Stayed 1 night in Jun 2025

10/10 Excellent

quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, beautiful hotel and staff is great.
Stayed 2 nights in May 2025

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, spacious rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location to be able to walk to everything but still very quiet. The staff were great, the hotel itself is beautiful & we loved being in the thick of it all with a nice place to retreat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay… beautiful…food was excellent!!
Stayed 1 night in Oct 2024

10/10 Excellent

Nelli

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay in Genoa

Great historical hotel , amazing service , large rooms, excellent location
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and classy hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an excellent breakfast. Staff was wonderful and the room very large and with all the amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Stayed 2 nights in Apr 2025

6/10 Okay

Mustafa

Liked: Cleanliness, staff & service, amenities
I really liked the hotel. It’s beautifully maintained inside, and the staff are very friendly and take their time to assist you. The service was excellent, and everything was exceptionally clean. The only downside is that the walls are not soundproof, but aside from that, it’s a great place to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and customer service
Stayed 1 night in Jun 2025

8/10 Good

Antonello

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great breakfast. Service was wonderful.
Stayed 7 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff!!! Excellent breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and comfortable stay .
Stayed 1 night in Feb 2025