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ホワイト スプリングス マナー ア ベルハースト プロパティの口コミ

3.5 out of 5
ホワイト スプリングス マナー ア ベルハースト プロパティ
111 White Springs Ln, Geneva, NY

口コミ

8.0

とても良い

評価 10 - 218 件の口コミ中 100 件が非常に良い" "
評価 8 - 218 件の口コミ中 52 件が良い" "
評価 6 - 218 件の口コミ中 32 件が普通" "
評価 4 - 218 件の口コミ中 21 件が不満" "
評価 2 - 218 件の口コミ中 13 件が非常に不満" "

8.2/10

清潔度

8.0/10

スタッフとサービス

7.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful castle property on Seneca Lake. Woke up to the sun coming over the water. Historical building with upscale appeal. Restaurant was like taking a Time Machine. Food quality was very high end.
2024 年 4 月に 1 泊滞在
Scottからの返信 (投稿日 : 2024 年 4 月 16 日)
Anthony,Thank you for your review.Scot MackeyHotel Manager

8/10 (良い)

Nicole

グループ旅行
I fully enjoyed staying at this property. My room had a working fireplace as did the lobby. Amazing lake and sunrise views.
2024 年 4 月に 1 泊滞在
Scottからの返信 (投稿日 : 2024 年 4 月 15 日)
We hare happy you enjoyed your stay and look forward to seeing you again.Scott MackeyHotel Manager

6/10 (普通)

Sheila

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful property with dining, winery and spa. For the price point, I expected better trained staff with more of a customer service focus.
2024 年 4 月に 1 泊滞在
Scottからの返信 (投稿日 : 2024 年 4 月 15 日)
Sheila,I am sorry we fell short of your expectations.Scott MackeyHotel Manager

10/10 (非常に良い)

rick

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property. Great staff
2024 年 4 月に 2 泊滞在
Scottからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your rating.Scott MackeyHotel Manager

10/10 (非常に良い)

Janet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice older building. Large room . Comfortable bed but too high for older people (did provide steps to get into bed) In the room we got biggest problem was bathroom was down spiral staircase and no door for privacy! Shower water was warm not hot. Large room but no table to use . Coffee pot but no directions on amounts of coffee and water . Only one hanger to hang clothes on. Another somewhat inconvenience was check in was at another building and no one on staff at this facility. Free breakfast was meager. Even with some inconsistencies would maybe stay here in another room with bathroom on same level. If like quiet and peaceful accommodations would recommend this property. Staff checking us in very very nice and polite.
2024 年 4 月に 1 泊滞在
Scottからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your rating and I am happy that enjoyed your stay.Scott MackeyHotel Manager

8/10 (良い)

Marisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was super cute would definitely stay again
2024 年 4 月に 1 泊滞在
Scottからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying with us and look forward to seeing you again.Scott MackeyHotel Manager

10/10 (非常に良い)

Mohammed

Very classy, quiet and comfortable
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Kristin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were supposed to stay in a small cottage attached to White Springs Manor. The place we reserved seemed decent, but a bit dingy in the pictures - but we wanted a separate space for our child to sleep, so it seemed ok for one night. Just before we arrived I got a note from Expedia that the booking was canceled. The lady at the front desk explained that the cottage had a maintenance issue so they had upgraded us to a room at the Belhurst with a king bed and cot. The room was gorgeous and very comfortable. The only issue was the cot, because it meant my son had to sleep in the middle of the room, so the adults had to be very quiet after 7 pm to not wake him up. Also, the cot was too narrow for his bumpers. We jammed some furniture up against the cot and made it work, but if it were a longer stay that would not have been ideal. Still, very grateful for the upgrade and the chance to stay at that gorgeous property.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Louis

2024 年 2 月に 1 泊滞在

6/10 (普通)

Michael

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Dylan

2024 年 1 月に 1 泊滞在

8/10 (良い)

Jason

良かった点 : 清潔度、スタッフとサービス
This is one of my favorite stats in the finger lakes region. However this is my first time booking the mandigo room and I didn't like the fact that the rooms thermostat controlled the heat in the hallway instead of the temp inside the room. It was quite cold most of the time and I had to keep my door open for some time to catch the heat.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Terry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
shhhhh... best kept secret of the finger lakes!!!
We love staying at white springs manor.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Krystin

2023 年 12 月に 2 泊滞在

6/10 (普通)

Raymond

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Fireplaces don’t work
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Tracy

2023 年 11 月に 1 泊滞在

8/10 (良い)

Brad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unfortunately they couldnt put us up at White Spring manor due to technical issues however they more than made up for it by having us stay at main property. Enjoyed our stay there would definitely return and recommend.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a very lovely property. We enjoyed our stay.
2023 年 10 月に 1 泊滞在

6/10 (普通)

Annie

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I liked that the staff were very nice even when they could not accommodate requests, that the property wasn't over-crowded and the grounds were nicely manicured. I did not like that there was no bathroom door. When we asked the staff about this they explained that because the place had to be renovated into guest rooms they had to build bathrooms wherever they would work and ours needed to be on the floor below or room, so they built a little spiral staircase down to it from our room. They never explained why that meant there couldn't be an actual door or in it but bookers beware! Just because it is not on the same floor does not mean you will have any real privacy. For some people/couples this will not be a problem but for others it will be a very annoying thing to have to work around. We did ask to be moved as there was no mention of the lack of door in the room description and we felt like that information was lacking on purpose, but they were not able to accommodate our request.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Judith

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

6/10 (普通)

Nhu、Ridgefield

2023 年 9 月に 1 泊滞在

4/10 (不満)

Richard

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property needs an update. Our room had a bad odor, could have used fresh air, but the windows won’t open. Sheets were dirty. Unable to regulate temperature..uncomfortably warm to sleep. Also outside lighting without window shades or effective curtains kept our room well lit through the night. On the positive side, the bathroom was clean.
2023 年 9 月に 2 泊滞在

4/10 (不満)

Teresa

2023 年 7 月に 1 泊滞在

6/10 (普通)

Janice

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
The room is very inconvenient
2023 年 9 月に 6 泊滞在

10/10 (非常に良い)

denise

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Séjour agréable
2023 年 9 月に 1 泊滞在

6/10 (普通)

marilyn

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
About a mile away from Belhurst Castle...no services there. The Manor is older...needs to be upgraded. TV difficult to use and small. AC was a window unit - curtains, if closed, blocked the air. The dinner at Stonecutters was very good, with many light options. The complementary continental b'fast at Belhurst the nexrt morning was quite average.Check in staff at Belhurst (not available at the Manor) was very good!
2023 年 9 月に 1 泊滞在

8/10 (良い)

Vicky

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a beautiful old inn in a very scenic area, I didn't like having to go up stairs (albeit beautiful) with my luggage.
2023 年 9 月に 3 泊滞在

8/10 (良い)

jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
As described, a comfortable quiet room
2023 年 9 月に 2 泊滞在

8/10 (良い)

Jason、New York

良かった点 : 清潔度、施設のコンディションと設備
Inconvenient check-in and check-out. Other than that it was quiet and clean.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

GLORIA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old manor and castle...just lovely on Lake Geneva.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Matt

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Keith

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Kevin、rochester

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very beautiful property full of charm and decadence. Room is astonishing and would do this again.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unique and great time!
Whitesprings is a very unique property suitable for couples and also families. We came there with a family and we had a great time. Lots of space to run around. Complementary wine testing.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Juliana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在

8/10 (良い)

Jen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
We loved our stay at Whiteside Manor. The rooms were neat, clean and well stocked. The location was quiet and removed from the busier sister property at Belhurst Castle. We did feel like the Manor was a bit of an afterthought to Belhurst. The grounds were not as meticulously manicured or well maintained. We found the porch was a beautiful place to spend mornings with our coffeee and evenings with a drink, overlooking the valley. The chairs could have been wiped down, the pillars and below were full of bird droppings, and the weeds between the patio stones were overgrown. If this property was maintained as well as the castle, I would say it would be the better place to stay.
2023 年 8 月に 3 泊滞在

8/10 (良い)

kim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

8/10 (良い)

Stuart

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Mark

2023 年 8 月に 1 泊滞在

6/10 (普通)

Joanne、New York

2023 年 8 月に 2 泊滞在

8/10 (良い)

Krista

家族旅行
The complimentary breakfast was pitiful. It was not worth the 2.5 mile drive from our accommodation to the main building. The room accommodations were a good value for the price we paid.
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

John

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Jean

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Where do I start!? Well, to start… the self-service check-in, the dirty carpets in the entryway and common areas, dirty porch, wasps nest, unmanned property… and now after midnight a BAT flying around the common area/entryway. Seriously, this is sub-par and shameful. The only thing this place has going for it is the lovely view of the orchard and distant view of lake Seneca. If only there was some clean seating, free of venomous flying insects, to sit and take it all in. Aside from the view, it is a rundown joint trying to trade on its once former glory.
2023 年 8 月に 1 泊滞在

4/10 (不満)

Jamie

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

8/10 (良い)

Mary

2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Carvel、Middleburg

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place! Stay here whenever we come to the finger lakes!
2023 年 8 月に 1 泊滞在

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Young room at the Manor.
The room was very nice. Only complaint was a bit slippery in the shower. Put a small towel on floor to help and no safety handles to help. Quite clean and quiet. Comfy bed too.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great time!
We had a great experience at the Belhurst hotel.
2023 年 8 月に 1 泊滞在

6/10 (普通)

Douglas

良かった点 : 清潔度、施設のコンディションと設備
Mansion converted to nightly room rentals was novel and appealing. Very nice structure, interesting architecture. The bed was very good, room clean well lit, window air-conditioner. A good break from typical hotel rooms. Check-in was annoying due to technological issues. Desk clerk shared irritation with booking and info sharing from Expedia. 2-3 mile drive from check-in to accommodation. Same drive back for 'continental breakfast' experience lorded over by hotel fussbudget. Two commercial toasters plugged into inadequate powercord that popped its circuit.breaker consistently.
2023 年 7 月に 1 泊滞在