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NH ジュネーブ エアポートの口コミ

4 out of 5
NH ジュネーブ エアポート
Avenue De Mategnin 21, Meyrin, GE

口コミ

8.8

非常に良い

評価 10 - 118 件の口コミ中 71 件が非常に良い" "
評価 8 - 118 件の口コミ中 31 件が良い" "
評価 6 - 118 件の口コミ中 7 件が普通" "
評価 4 - 118 件の口コミ中 3 件が不満" "
評価 2 - 118 件の口コミ中 6 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Rafael、San Salvador

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and neat very NH. Coffee in room can be better.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ryan

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ruta、Leigh On Sea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
hfからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Hanna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2024 年 3 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Ellie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is very clean and large enough. The beds are comfortable. The only thing is that we smelled strong smoke in our room when the AC and fan are on.
2024 年 3 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Esra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Free shuttle to airport
2024 年 3 月に 2 泊滞在
hfからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Xavier

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parfaitement situé proche de l'aéroport de Genève et de la zone des dépôts et industriels. Excellent petit déjeuner inclus. Personnel impeccable et disponible.
2024 年 3 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 3 月 8 日)
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

8/10 (良い)

Noemi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy limpio el hotel, pensé que iba a estar más cerca del aeropuerto, pero si tienen transportación
2024 年 1 月に 2 泊滞在
J.COLLET Operations MANAGERからの返信 (投稿日 : 2024 年 2 月 13 日)
Gracias por tomarse el tiempo para calificar su estadía en NH Geneva Airport. Nos alegra saber que disfrutó de nuestro hotel y sería un placer darle la bienvenida nuevamente para futuros viajes.Atentamente,

10/10 (非常に良い)

Fabrice

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet hotel with the option to walk to the airport (in 35 min)
2024 年 2 月に 4 泊滞在
J.COLLET Operations MANAGERからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read that you enjoyed our hotel and it would be our pleasure to welcome you again for future travels.Sincerely,

10/10 (非常に良い)

Audrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel, but is loud since it’s next to an airport
2024 年 2 月に 1 泊滞在
J.COLLET Operations MANAGERからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read that you enjoyed our hotel and it would be our pleasure to welcome you again for future travels. Sincerely,

10/10 (非常に良い)

Juergen、Chapel Hill

2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

2/10 (非常に不満)

gary

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When I arrived to Geneva, I stayed at Nash suites and on the way back I stayed at NH. For the same price NH was not offering room's espresso coffee and a complimentary water(the room needs to be upgraded for that) and the earliest airport shuttle is at 5:50 am (Nash offers at 4:30 am ). My flight was at 7 am , so I had to pay $38.00 for a taxi. Everything else is fine.
2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. However, we have our operational shuttles hours mentioned on the sites to prevent this type of comment, and guest dissatisfaction.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

8/10 (良い)

Carsten

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Solides Airporthotel. Gute Betten
2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Mario H R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MHP - Retornando a Brasil
Excelente atendimento, tratamento com amabilidade e eficiência!! O jantar no restaurante estava delicioso, no mesmo nivel da recepção!! PARABÉNS!!!! Voltaremos para repetir a experiência!!
2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Lieve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Uniquement trop chaud dans les chambres
2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Imperfect but great value.
Great value with free airport shuttle. Staff was overwhelmed and busy but friendly. Bathroom door didn’t stay closed, bathroom countertop needed deep cleaning or recaulking. Opened the window as rooms were too warm but smokers are regulars below. Breakfast was about $100 for 4 of us and a good value for Geneva. Still, a great value overall. We would return!
2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Cecilia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
i chose the place because it was close to the airport. the only one that i was disappointed is that required to pay for early check in. but anyways we had a good rest prior to our early flight. We checked out at 3:50am
2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Charles

2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 (良い)

deborah

家族旅行
良かった点 : 客室の快適度
All good exept the shower tub clogged.
2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 (良い)

Mariel

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 (良い)

svetlana

家族旅行
良かった点 : 設備とサービス
2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

AGNES

2024 年 1 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Kamaleddine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Client,First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel, by choosing it for your stay at NH Geneva Airport Hotel.I really appreciate the good comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.Hoping to welcome you for your next stay with us so that I can meet you personally.Receive my best regards.Herve Frere

10/10 (非常に良い)

Noyan

2023 年 12 月に 2 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Client,First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel, by choosing it for your stay at NH Geneva Airport Hotel.I really appreciate the good comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.Hoping to welcome you for your next stay with us so that I can meet you personally.Receive my best regards.Herve Frere

8/10 (良い)

Maria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 (良い)

Cristina

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good option for a one night before a flight
2023 年 12 月に 1 泊滞在
J.COLLET Operations Managerからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Cristina,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read you enjoyed our hotel. We hope you had a great time and we can have the pleasure of welcoming you again for future stays. Sincerely,

2/10 (非常に不満)

Steven

カップルで旅行
気になった点 : スタッフとサービス
The staff was totally moronic and useless.
2023 年 12 月に 1 泊滞在
J.COLLET Operations MANAGERからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Steven,Thank you for sharing this very constructive feedback.We hope you are having very pleasant end of year celebrations.Sincerely,

10/10 (非常に良い)

Zakari

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Lucasからの返信 (投稿日 : 2023 年 12 月 24 日)
Cher Zakari,Nous vous remercions pour cette très belle note et ous espérons vous accueillir au plus vite encore une fois.Bonne fin d'année,

10/10 (非常に良い)

Maroua

2023 年 12 月に 2 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Burak

2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Michel

2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Marcella

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

4/10 (不満)

Gilles

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
LE CHAUFFAGE A ÉTÉ TRÈS DÉSAGRÉABLE. ILS ONT DÛ ME CHANGER DE CHAMBRE.
2023 年 12 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 8 日)
Cher Client, Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions. Nous souhaitons nous excuser de ne pas avoir répondu à vos attentes concernant l'ensemble de nos services proposés. Soyez assurés que la satisfaction et le confort de nos clients nous tiennent à cœur malgré votre ressenti. Nous prenons bonne note de vos commentaires concernant notre service et y apporterons les corrections nécessaires. Nous espérons avoir le plaisir de vous accueillir prochainement afin de vous prouver que nous pouvons être un meilleur hôte et restons à votre entière disposition. Meilleures salutations. Herve Frere Hotel Director

8/10 (良い)

pascal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Le point fort et indispensable: la navette entre l'aéroport et l'hôtel qui compense une situation et un evironnement de l'hôtel peu pratique. Je déplore la pratique de prix exhorbitants pour le petit déjeuner qui, j'en suis quasiment certain (sauf clients en déplacement d'affaires) pénalisent l'hôtel, en particulier les week-end. Nous ne sommes pas des gros mangeurs la matin et nous préférons nous abstenir que de payer 52Frs pour deux. Certains hôtels propsent à leurs clients de prendre un thé ou un café au bar avec une viennoiserie à des prix raisonnables, ce qui ne semble pas être le cas au N.H.. Dommage!
2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 8 日)
Cher Client, Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions. Nous souhaitons nous excuser de ne pas avoir répondu à vos attentes concernant l'ensemble de nos services proposés. Soyez assurés que la satisfaction et le confort de nos clients nous tiennent à cœur malgré votre ressenti. Nous prenons bonne note de vos commentaires concernant notre service et y apporterons les corrections nécessaires. Nous espérons avoir le plaisir de vous accueillir prochainement afin de vous prouver que nous pouvons être un meilleur hôte et restons à votre entière disposition. Meilleures salutations. Herve Frere Hotel Director

10/10 (非常に良い)

Lieve

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gites hôtel fur preis
2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 8 日)
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

6/10 (普通)

Shashank、chennai

2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Customer, thank you for your stay and for taking the time to describe your impressions. We wish to apologize for not having met your expectations regarding all our proposed services. Rest assured that the satisfaction and comfort of our customers are important to us despite your feelings. We take good note of your comments regarding our service and will make the necessary corrections. We hope to have the pleasure of welcoming you soon to prove that we can be a better host and remain at your disposal. Best regards.Herve FrereHotel Director

8/10 (良い)

EVA

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel
2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 8 日)
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

10/10 (非常に良い)

Alexa

2023 年 9 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 12 月 8 日)
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, modern and close to the airport
Conveniently located close to the airport with free shuttle. Modern amenities and decent size room. Reasonable priced for Genève. One security con for solo female travelers, is that they print your name and room number on the little key packet insert.
2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

IAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Genoveva

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best choice for connecting to Geneva airport
This is a high-standard hotel with a peaceful and cosy environment in which to wait for a flight through Geneva. Breakfast is excellent, and rooms are well equipped, offering a quiet resting place. The shuttle is an excellent service.
2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 (良い)

sarko

Good
2023 年 11 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Sunmi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

2/10 (非常に不満)

Hisham

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DO NOT GO THERE IF YOU SMOKE. TERRIBLE SERVICE
The hotel is not accommodative of people who smoke. I am a smoker, and if you smell like smoke AT ALL, they will claim that you smoked in the room with no proof, and they will charge you fraudulent charges that are not authorized. Terrible location to stay if they will steal from you.
2023 年 10 月に 6 泊滞在
hfからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Marion

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome
Just a pleasant experience and the security dogs are really cute
2023 年 10 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Elizaveta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice place in the Airport vicinity with a great quality service
2023 年 10 月に 1 泊滞在
hfからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 (非常に良い)

Moisés

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
¡ Ampliamente recomendada !
2023 年 10 月に 3 泊滞在
hfからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director